Dear Flexcar,
I would appreciate someeone to give me a call ASAP! The poor communication is one thing Flexcar does BEST!!! I have paid our so much money to get the runaround by flexcar. I have not been able to work to pay for the car and mileage due to abundance of issues with the individual vehicles. I have not had a full week to enjoy any of the vehicles from the Charlotte, South Tryon location. I am just spending money on a vehicle that either sits or need to be sent back due to inspections, flat tires, need service, mechanical issues or whatever else that has happened since starting with Flexcar.
I thought this would have been the better option for a personal vehicle but not so much anymore. It has cost me more money and time to return the vehicle, and contact and the representatives... the lack of communication and empathy. There has not been any compensation whatsoever or resolutions as what i and my family has gone through.
Since the vehicle I had in my possession ended up with a flat tire that would not stay inflated. I have not been able to travel to see my family for Thanksgiving and Christmas as this incident and the ones before that has hindered any travels for the holidays. FLEXCAR thank you for messing that up. Very very disappointed and sick of the fact that I am still waiting to hear from someone. It's funny how the older representative at the location says everytime he sees me "This is a rare occasion and it keeps happening to you". WOW!!! What to say about that? Not being able to work or move around is a inconvenience and not funny at all.
I have spent more money going back and forth from the site with the South Tryon location. No one from your office showed any remorse or tried to help me out in trying to get another vehicle paid by FLEXCAR for the inconvenience that was caused.
I will be placing this information on your website, social media, Yelp, Google and anywhere else I can voice my concerns and frustrations about Flexcar.
I believe it is time to end the contract with Flexcar. I will make sure to let my circles know to stay away from this company. Flexcar sucks the money right out of your bank accounts and they will just keep going until mo.money is left. If I don't have a vehicle then I am unable to get to work to pay for such expensive vehicle. I am asking for a full refund.
PS. You may need new mechanics to service your vehicles. Each vehicle has an issue.
K. Conley
704-200-7974
704-200-7969 read more