Marie was absolutely great. Helped us with my car needs and knew exactly what we were looking for…read morewithout hesitation. Product knowledge was phenomenal

Good and fast service for repair that was covered by Honda America. Know Issue. Brought in that…read moremorning and was ready to go that afternoon. Even found a problem and fixed it with another "know Issue" Would recommend .

Salesman the best help and understanding what you're looking for., and explain and communicate very…read morewell. I never had this experience before very happy with my truck Thank you NISHAL SETHI.

Aesthetic: New and used car dealership…read more Service: Excellent (ask for Curtis) Parking: Plenty Rating: 5/5, I found a wonderful used Prius with low mileage, and it was an easy experience

This is exactly why I always wait to give a review. How is…read moreit that my dashboard stop working after having my "brand new 2023 Kia Soul" for just over 30 days?!!!! On the day I bought this car, the salesman "jokingly" said, "once you buy this car you can't bring it back". I guess he wasn't joking. How?!!!!!!!!!!!!!!!!!!!!!! smh help me God........

I've been a loyal Kia driver since 2015. And in 2023 I leased a Kia Sportage from Dutch Miller…read moredealership. I had a great experience and no problems....until now. My lease was up in May and I came in on March 21 to understand my options. The sales person was extremely helpful and got me into a new Sportage lease that day. The problems began when trying to get my registration and plates. The dealership said they would handle transferring my existing plates over to the new car. However that didn't happen right away. In April, I received a letter from the DMV stating that they had received notification that my insurance on the old lease had ended. When I called to talk to Dutch Miller about it, I was told that the "girl" who does the dmv work was out sick, but she would handle it and give me a call when my paperwork (registration) was ready. Late April, I hadn't heard back so I called again. She was still out and the finance person said he would find out what was going on and call me back the next day. Crickets..... I called in early May, concerned because my tags expired May 30th. I was told, they were working on it and should have something by the end of the week. I texted, I called. Finally yesterday (May 26th), Ali the dmv person called me to explain that they weren't able to get it taken care of because the DMV had put a hold on my plates. Here is the timeline as it was explained to me: March 21 - signed the lease April 15th - registration paperwork submitted to the DMV (by this time a hold was already put on the plate. May 26th - Spoke with the DMV "girl" and a manager. They were going to see if they could rush something through. Made an offer to pay property tax... May 27th - The manager called to say I could pick up my paperwork. So here I am, 3 days before my plates expire. I have to take a day off work to get my plates renewed because it's too late to do it online and the DMV still has a hold on my plates. Had they just taken care of things or given me enough time to handle it myself, I would have. At this point, once this lease is up, I will turn in my car and NEVER purchase from Dutch Miller again. I don't usually do bad reviews, because it's generally unfair, but I know that this is an ongoing problem. I can accept that things happen, but communication would have alleviated so many problems. I had to call and text repeatedly (enough that the receptionist knew my situation) because no one would return my calls. Dutch Miller, your back office is losing you money. Forget that it is costing you customer good will and reputation. It is literally pulling money out of your pocket, because I will never come back to Dutch Miller to satisfy my car needs and based on reviews, I'm not the only one.

Every person there was kind, helpful & knowledgeable. Buying…read morea car is scary ... these are men you can trust!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

This review pertains specifically to the service center, though unfortunately it's affecting our…read moredecisions around future purchases. My wife has asked me twice now to contact the department after feeling dismissed by her service advisor--a sentiment echoed in several reviews, so it's clearly not an isolated experience. Our Ascent currently has 44,000 miles on it, and we've relied exclusively on South Charlotte Subaru for all scheduled maintenance (except for tires, I believe). While vacationing in Asheville in 2023, we first noticed squeaking in the brakes. For two years, we've inquired about the issue, and even received a notice from Subaru of North America about an extended brake warranty. Yet somehow, South Charlotte Subaru has never had the parts to perform the brake pad, rotor, or caliper replacements. It's astonishing that in a city the size of Charlotte, not a single other Subaru owner has apparently needed brake service over the past year--especially when new cars continue rolling off the line, fully equipped. During one visit, my wife was advised to get an injector cleaning, even though it wasn't part of the manufacturer's recommended maintenance schedule. She called me when she saw the bill--almost double the cost of an oil change. They removed the additional charges and only billed her the $80 for routine service, which--while expensive--is consistent with dealership pricing. Our most recent visit led us to call Subaru of North America directly and open a case to get warranty service approved. We purchased the Gold extended warranty under the impression that it functioned as an extension of the original Subaru warranty. While warranty decisions are handled by Subaru of North America, what's frustrating is South Charlotte's reluctance to even contact them for clarification or support. For example, the rear cupholder--which they repaired under warranty a year ago--broke again in the exact same way. This time, however, the service manager refused to reach out to Subaru to confirm coverage. It's discouraging, especially for a car we genuinely enjoy and a brand we were considering for our son's first vehicle in a few years. I initially believed my wife might've been exaggerating her treatment, especially since the dealership recently invested heavily in revamping the service center. But after she picked up the car--with parts left disassembled--I saw the issues firsthand. I was also close to purchasing a Subaru Legacy, but instead chose a Volvo S60. The difference in service has been stark--Volvo's support is leagues ahead despite South Charlotte Subaru's newer, flashier, and more spacious facility. You can do better, South Charlotte Subaru--or at least return to the standard you upheld before trading real service for a shiny new building. I'd gladly take the cramped, no-frills facility if it meant consistent care, rather than just a prettier place to wait while things fall through the cracks.

So we had an interesting experience with our Subaru Outback ... we drove from Chicago to Charlotte,…read moreand the OEM battery pooped out a day later (we had 55,000 miles on it). We used the Subaru Roadside Service for a free tow, and went to Subaru South Charlotte for repairs ... but the tow truck driver took the car to Williams Subaru. So the only thing we did at Subaru South Charlotte was get help finding out where our car was ... the service people here were very nice and helped us get to the right place. Beautiful dealership, and we'd not hesitate to use it correctly one day.

Williams Buick GMC is an amazing dealership with an incredible team, outstanding service, and a…read moretruly great customer experience!

My wife and I have had a great experience with the Sales and service staff. We have been given a…read moreloaner vehicle, we have been updated through any service visits and we continue to enjoy our GMC Yukon.

Five stars for Mason and the entire service team at Volkswagen of South Charlotte…read more I was overdue for an oil change and was pleasantly surprised that they were able to fit me in with a same-day appointment. That convenience alone earned major points. From the moment I pulled into the service drive, the experience felt organized and professional. The covered, air-conditioned check-in area is a nice touch, and Mason greeted me almost immediately. He was friendly, courteous, and professional throughout the visit. In addition to my oil change, I asked him to check two concerns: my key fob had somehow allowed the doors to lock with the keys inside the vehicle, and the power driver's seat had started making a loud grinding noise whenever I adjusted it. Mason made sure both issues were inspected. While I waited, I settled into one of the nicest dealership lounges I've visited. There were comfortable chairs and tables with plenty of room to work, complimentary bottled water, and an impressive self-service coffee station with specialty drinks, hot chocolate, and lattes. They also offered snacks including BelVita Cinnamon Brown Sugar breakfast biscuits (my favorite), granola bars, cookies, and mints. It made the wait comfortable, and I was able to get work done. The service took a little over an hour, and Mason kept me updated along the way, which I really appreciated. He also honored an oil change coupon I found. Even better, Volkswagen of South Charlotte accepts coupons from other Volkswagen dealerships, which is a great customer-friendly policy. When the inspection was complete, Mason explained everything clearly. The key fob checked out normally, so there wasn't anything to repair. The grinding noise under my driver's seat turned out to be a failing seat frame assembly. The repair estimate was significant, so I decided to leave it alone for now and simply avoid adjusting the seat unless necessary. I appreciated that there was no pressure to authorize the repair--just honest information so I could make an informed decision. As an added bonus, they washed my Tiguan before returning it, and Mason personally walked me back to my vehicle and thanked me for coming in. I choose to have my maintenance performed at the dealership because I like maintaining a complete service history for resale value. Between the dealership records and my Carfax Car Care maintenance log, I know the vehicle's maintenance history is well documented. Overall, this was an excellent service experience. Professional staff, honest communication, a comfortable waiting area, fair pricing with coupons, and quality customer service from start to finish. Thank you, Mason, for making what could have been an ordinary oil change such a pleasant experience. I'll definitely be back.

Had a great buying experience with Gene! He is a super knowledgeable and personable, no pressure…read moresalesperson. I came multiple times to test drive before I purchased a VW SUV. Gene did his best to get me in and out in my time frame (I arrived shortly after the dealership opened and I needed to get back to the office by lunchtime) and the only holdup in the process was the amount of time the finance guy takes. The customer waiting area is stocked with snacks, a coffee machine, and there are computer work stations. I'm sure all of the salespeople are great, but I definitely recommend Gene!

Quick, consistent, and top-tier service every time at Nissan on South Blvd. They get you in and out…read morewith no hassle. 10/10--highly recommend!

So far we have not had a good experience with Scott Clark Nissan. Sales guy (Abel) was great but…read morethat is where the good stops. We bought a used 2026 Rogue with 12k miles with a trade-in vehicle. We said NO to the extended warranty but yet they still put it on the buyers order. My husband had to go back to the dealer a few days later to resign the paperwork REMOVING the extended warranty we did NOT want. We have yet to receive the revised paperwork they promised to email (on 8/5/26) nor have we gotten the revised amount from the finance company (Truist). It is starting to feel very bait and switch like. In addition, the back tire on the Rogue also had a huge slice in it which was not disclosed. We immediately requested new tires once we saw the gash. They did replace 2 of the 4 - should have been all 4 to keep the mileage on all tires the same - but it took over a week AFTER we took the car home to get them replaced. We also just got a bill for registration from the DMV for a new license plate which is odd because we specifically requested to transfer the tag from the car we traded in. They even switched the plates for us!! It seems no one knows what they're doing and we can't get anyone to call us back or respond to emails. VERY disappointed and unhappy at this point.

Highly recommend South Charlotte Chevrolet for your automotive service needs! They consistently do…read morea great job servicing my convertible Camaro! The staff are super friendly and knowledgeable! Always willing to help and go the extra mile! Huge thanks to Matt C., Hugens, Jerry and Jeremy and team for taking such great care of my baby! South Charlotte Chevrolet is always my first choice for service! 10 out of 10!

I've been getting my service needs here for about 15 years. 2 Chevy cars and now my GMC Sierra…read more Always professional and courteous. I typically deal with Jerry or Huggens when I come. Matt took care of me today. All 3 are very knowledgeable and in tune with all my concerns. The lobby area is very comfortable. Fruits, snacks, coffee, TV, wifi, etc. Service itself is always good and done in a timely manner. Hard to beat these guys and gals!

I have unfortunately been in 2 rear end car accidents since I bought my new car! I took my car to…read moreKeffer the first time because it was close to where I lived and the other driver's insurance company suggested them. I had no previous knowledge of their work before handing my keys over but not only did Keffer get my car fixed sooner than they had even projected but they had helped me with the rental car pick up and turn in, and had my car washed and cleaned when I came to pick it up! They also stayed in touch with me throughout the whole procedure! I was so impressed that when luck would have it that I was in yet another accident, I brought my car back to Keffer! They remembered my name and were very friendly and and all the staff are a pleasure to work with! The second accident was much more severe so it took longer to fix but the car looks brand new again and their service standards in going above and beyond in every way, where as wonderful, if not better, the second time around! I fully recommend anyone to Keffer Collision!

The overall customer experience I received when dealing with Keffer Collision was FANTASTIC. I had…read morerecently moved from NJ to NC and Scott Myers and his excellent team thoroughly evaluated and estimated the costs. They went above and beyond and I can't say enough how this experience has made me a LongTime customer. I have never had such a great experience when dealing with any auto shops, but Keffer Collision especially Scott Myers and Brandon Brewer are first class professionals. I highly recommend this auto body shop!