Every person there was kind, helpful & knowledgeable. Buying…read morea car is scary ... these are men you can trust!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

I was a customer of theirs last year. For a car that I had bought second hand. Long story short,…read morebefore they had even done any work on my car they asked me for a five star review. With no work done on my car. Second off, I had to go back to them multiple times to fix their lack of attention to their own work they did on my car. Like rushing an oil pan replacement. Not letting the silicone dry, causing me to spend hundreds of more dollars that I couldn't afford. All due to them rushing my services. Not only this but they would schedule work on my car but then would be bombarded with other companies using them to fix their cars and leave me to wait several more hours than promised because their priority was not on my scheduled fix. As well as replacing my shocks and then having to find out that my shocks were leaking. Nothing to do with how my car was but the amount of times I've had to go back to them to fix their OWN work was so so so ridiculous. As a business, they need to have a more organized business that does not treat customers like they are an inconvenience and need to do simple fixes right the first time. Not the 3rd time. I was very flexible and kind to them just to be paying them so much more than what the job actually costed doing it just one time. Communication skills with this business is also very poor. I was convinced that they were ignoring my calls. Respectfully this business has caused me way more amounts of stress and money than to be fixing any of my past issues with that car.

Lee was great- knowledgeable and patient with all of my questions- -easy and enjoyable experience…read morestart to finish! 10 out of 10 recommend

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

Well, I couldn't have honestly foreseen a day when I would actually write a glowing review for a…read moreauto dealer that was a "Buy Here, Pay Here" business. In my previous career I was constantly warning people about them and the "Hidden Prices", "Sales Agendas", and "Smile at you while shopping, forget who you are upon Sale or Contract" and total lack of compassion "God help you or our Tow Truck will be there" mentality. Parks Auto Sales at 3804 Rozzelles Ferry Road in Charlotte, NC (980) 859-0480 has PROVEN themselves to be the exception in my experience. In my situation I was totally unaware it was a Buy Here, Buy Here, used car dealer; I was merely looking for a reliable and dependable vehicle within my price range and they had an ad on their web site showing one though just a little above what I was looking to pay but the vehicle had a CAR FAX report which I always would recommend to any buyer. I was a couple of hours away so before I went there I asked about a negotiated price which the owner, co-owner felt they could work with as this would be CASH deal and if I liked the car and bought it, would pay by check and pick up end of week after they had been assured the check cleared and I had made ride arrangements. The CAR FAX report I verified and was pretty much as advertised EXCEPT the ad listed it had a GPS which the one I was looking at did not. ALL other accessories were on the vehicle and in working condition. The vehicle had been well maintained and drove smoothly, but I noted the windshield was cracked. Since my intent was travel, GPS was a big deal and co-owner agreed it was a mistake when entered as the equipped package typically DID HAVE a GPS but original owner must have opted out of it. I was seriously debating whether to keep shopping and thank them for their time or see what terms we could come to that might entice me, as long as they likewise agreed to replace the windshield. We successfully found a middle ground and I wrote out a check and would pick up the vehicle on that Friday. On the Friday, things went smoothly, all paperwork was in order and I drove the car home. At this point I will point out they had a new office employee who was there handling everything and the ONLY thing that slipped through the crack was a TEMPORARY permit on the back. I "PRESUMED" that was a given when getting a car, but was a "New Guy" oversight that ended up without any consequences. The owner and I have remained in touch and he stands by what he sells 100%. Mind you when sold "AS IS" means just that, in this case with Parks, you get a AUTOFAX report which is genuine when available. The vehicle is checked over carefully before it is even offered for sale. There is NO "bait and hook" deception and it was a very pleasant experience to find a used car dealer and especially one that offers BUY HERE PAY HERE. After a career spanning 24 years where I typically involved more than I care to count with places my subordinates had dealt with, and NEVER thinking I would even consider doing so; in all honesty I finally found one I wouldn't JUST recommend but would HIGHLY RECOMMEND! YES, they are THAT HONEST. As a disclaimer I want to make it perfectly clear I have been in NO WAY compensated for this review, and the owner himself can tell you I am blunt but upfront honest. I found the owner to likewise be a very HONORABLE and HONEST man. At almost 77 I have dealt with all sorts of new car, used car dealers and as stated been in situations involving this type of dealership BUT this is ONE that stands ABOVE them all. Hope you stop by and check them out.

Great people excellent customer service. Went to purchase a car for my son. They really work with…read moreme on the price took their time and let me drive several cars Thank you, Parks.

I've been coming to South Chevy since it was Steve Moore Chevy and I always receive great service…read more Services are always quick, everyone is always polite, love the lobby area and free snacks and drinks make it a very comfy wait. Considering you have to frequent these places it's a good vibe.

Highly recommend South Charlotte Chevrolet for your automotive service needs! They consistently do…read morea great job servicing my convertible Camaro! The staff are super friendly and knowledgeable! Always willing to help and go the extra mile! Huge thanks to Matt C., Hugens, Jerry and Jeremy and team for taking such great care of my baby! South Charlotte Chevrolet is always my first choice for service! 10 out of 10!

Worst car dealership ive ever gotten a car from. Never buy from them. Ever. Ive changed my…read moretransmission twice since I got it, changed all wheel hubs, changed all break pads less than 4 weeks after

Just purchased a 2020 Altima from these guys, and the process was painless. Jesse, our salesman,…read morewas very accommodating and patient, which allowed me to take my time driving and checking out the car. I never felt rushed or pressured into anything. Nick, the shop manager, was very generous with his offering, as we were able to negotiate a very very very agreeable price. I wouldn't hesitate to recommend AR to family and friends and/or an return for future purchases. Only had the car for 2 days, and it is driving very nice.

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

I've been a long-time customer with South End Auto. They are reasonable, thorough, and fair. They…read moredon't cut corners on service, and they don't push unnecessary repairs. Having a mechanic you can trust is gold. South End Auto is that repair shop.

I have purchased 3 used Volkswagen cars from this dealer and I plan to buy a 4th soon. The owner,…read moreIvan, is very honest and has always worked hard to find me my dream car for a great price. I have saved thousands every time. I would definitely recommend to all my friends.

This might very well be the best run car business in the nation…read more.. Old fashion way to handle a customer, making sure he's happy. Full disclosure and if a problem occurs, it will be handled in the best possible way. Certainly the best way to get repeat customers and high recommendations. Thank you !

This is the most reliable HONEST dealership in the Carolina's. After being a long time customer…read morepurchasing multiple cars from them they always treat me like family and always do the right thing by me. The owner assured me he will always help me before hurt me. I percent trust these guys from the sales team to the finance department even the repair shop. I can't say enough how good they have been to me and highly recommend them!!!! And beautiful affordable cars

I am so relieved today...Carmax gave me exactly what the online offer gave me. I had just enough…read morecash to pay off my negative equity and pay off my car loan. I am so grateful. Thank you Hannah for your hard work and quick & easy process.

Tried to offer my wife way less than the other car companies we visited to complete a sale of her…read morecar.