I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

One of the best customer experiences of my life. When you speak with Amin, you think it's too good…read moreto be true. But you find out that he is a top-notch, customer-first oriented business. I found a car that I wanted at his dealership. He crossed every t and dotted every i in the process, getting me the car (I am in MA) smoothly and quickly. I was so impressed I just purchased ANOTHER car from him with his help. I told him what I wanted and he found me the most amazing Land Rover, which was just delivered 2 days ago. He is reliable, unbelievably attentive and responsive. Although I don't plan on getting any other cars for a while, when I need one I'll be sure to use Amin again. I highly recommend him to anyone looking.

* If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Demetrius and Paul did a great job. I totally recommend this location. Found the car online and…read moredrove an hour to pick it up.

Paul and Johnnie very great guys! Informative, Communicative, and Honest! They made a stressful…read moreprocess an easier one. Highly recommended!

If you're in the market for a car, do yourself a favor and go see Chris Morgan at Rick's Hendricks…read moreChevrolet! I came in with a clear idea of what I needed, and Chris went above and beyond to make it happen. He truly exemplifies what a great salesperson should be--professional, attentive, and committed to delivering top-tier service. I've purchased quite a few cars over the years, and I can honestly say this was by far the most seamless and easiest process I've ever experienced. No pressure, no stress--just great customer care from start to finish. Trust me, if you need a car, go see my guy Chris Morgan. He will absolutely get you right!

Caveat Emptor; This…read moredealer advertises cars they do not actually have available, in an effort to entice you to the lot so they can sell you what they have and need to move, bait and switch. Predatory dealership. Avoid at all costs. Beware. Hendrick is a VERY large dealership with multiple brands and makes. I'd avoid all of them but, caveat emptor.

I read a lot of reviews and I was a little nervous at first, however I worked with two salesmen…read morethat both treated me great Roy and Darren. At first there were a few issues with getting me financed with their lenders (mostly just proof of residence as I live with a friend and I do not have any bills in my name) but after sorting that out and spending a total of about two hours at the dealership (in my opinion that is not to long based off past experiences) I finally am about to leave with my m3. The only reason I gave this place 4 stars instead of 5 is some other salesman came up to me asking my name and trying to snipe the sale from Roy and Darren, which I didn't appreciate at all. Besides that my experience was good. The showroom is clean and they play r&b type of music and not like trap kind so that was something I really appreciated. Everyone was pretty much nice and my finance manager was efficient with the paperwork, I was only in his office for a short amount of time like 10 minutes which was great. Normally that's the Grind type of part where you get pushed into all these extra warranties and stuff, but with this guy it wasn't. Maybe that's because this is not a new car dealer it is a used dealer and I have never bought from a used dealer before. Regardless of the reasoning it was nice that no one tried to add an extra $4000 on to my loan. Jose colon was the finance manager. Sorry for putting it at the end

DO NOT BUY A CAR FROM THIS DEALERSHIP I made the mistake of…read morebuying a BMW X1 from this dealership, and it has been nothing short of a nightmare. From the moment I drove two hours to test the car, it was clear they cover up serious problems to make the car look presentable. What I discovered after driving it home was shocking: Immediate and ongoing problems: Tires were worn out and one had a nail--forcing me to spend hundreds of dollars immediately. Heating system didn't work, and the manager blamed low coolant instead of offering help. Engine overheating shortly after purchase. Oil leaks and washer fluid leaks developed. Cracked rim and dangerously worn brake pads. I have now spent over $1,500 fixing issues in less than three months, and the dealership has shown zero responsibility. Calls go unanswered, emails ignored, and they clearly do not service the cars before selling them. This company does not care about customer safety or satisfaction. I am now working with my lawyer and filing a complaint with the BBB. If you value your money, time, and safety, stay far away from this dealership.

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!

Jimmy was great. Honest and fair pricing. I will be taking my car there for any issues in the…read morefuture. It was easy to tell that many of the customers have been going there for years.

Very great service! Mrs. Gloria is angel! They fix your vehicle right way and is very affordable…read more You won't be disappointed doing business with them!

Beware- I normally don't put reviews online but I feel like I need to alert the car buyers…read more Bought a 2009 Audi A4 prestige on 12-21-18. Less than 2 months later. The belt broke due to a bad tensioner. Valve cover gasket leaks. Now my car is in the shop. Very disappointed. The seller specifically told me that he had a mechanic check the vehicle and all others he sell. Though I bought the car "as is" I feel like there should be some responsibility taken by the seller for selling bad vehicles to good people. I will continue to voice my opinion and write as many reviews as needed to alert all customers.

Found the car i wanted, Connie is great, she will get you in and out , did not have to sit there…read moreall day to get a car. nice dealership. everyone there are nice, and very professional. If you are looking for good car, good customer services. and the price is Right, this is where you need to go.

From the owner: Serving the Charlotte area for over 15 Years! At Cars 2 Go…read moreInc, we feel that buying a used car doesn't have to be a nightmare. As a long-time member of the community, Cars 2 Go Inc has built an unparalleled reputation for quality and perfection that stands behind every vehicle to make sure the customer's needs are always met. The buying simple is hassle-free, straight-forward and simple. Check out our extensive inventory of super clean pre-owned vehicles at hard to beat prices. Use our convenient inventory search tools or stop by and visit us. We have courteous, knowledgeable, caring staff standing by ready to assist with your vehicle needs. Have special financing needs? No problem! We can get you approved when no one else can. Stop by or give us a call. We can help. We guarantee it!