Looked online, found a car I liked (2015 Audi Allroad). Went to check it out. After scoping out on…read moreGoogle I saw a small lot. Foreign cars, small lot. Sounded iffy to me. Especially for the price. Was already in the car test driving it when the owner had called to talk to me about my interest in it. I was impressed. Very impressed. They know these cars. This thing was clean. Very well maintained. 3 owners. Clean car fax. In fact all service was done by Harris, Hendricks Audi, and Hendricks Porsche. I will highly recommend. These guys weren't pressuring me to buy, nor were they trying to get me to spend even more. Simple, easy. Friendly Service. Seriously, without question I will consider these guys next time I want another car. Ask for Stephen, he will get you right! PS. The price I paid almost feels like I robbed these guys. I can say that since I have the car now! Seriously! Great prices! Check em out.

It's hard to find a mechanic you can trust. I have had two experiences with Harris, and these…read moreare world class guys. Another mechanic that rhymes with "Schelp Toys" blew my engine. I called Harris and arranged fro a new engine to be delivered. Before I got that far Harris tried to get me to go to the dealership because there was a chance that I could have the engine replaced for free through a warranty. They tried to save me $1800. I already knew the answer, and had them install the engine, and it was flawless. Ask for Parker, or Rob, both great mechanics and stand up guys.

Had a great experience working with Omar: honest, no pressure, helpful, friendly, and represented…read morethe vehicle perfectly. I financed through my local credit union and Carflex Auto made that simple by providing me what I needed to present to them, and then explained how it worked (the credit union wasn't very helpful but that's a whole other review for them). They also provided a CarFax without having to ask. I've had the vehicle for a few weeks now and it's been great with no issues. I've gone over the whole thing carefully and I'm very happy with my purchase. I would 100% recommend them.

They let me drive off the lot with a car I wasn't fully approved for and then charged me for…read moregetting a refund on my down payment when they couldn't find a deal that would work for me. They treated it like it was punitive or that I was asking for a favor versus us being professionals handling business. I would never drive a car that wasn't a complete purchase, all I needed was an honest "no this won't work out" instead of stealing my money. AND they set me up with insurance for said car, that wasn't in my name yet, and wouldn't even have the decency to send a dealer letter stating when I returned the car so I can get a refund for my policy. They are absolutely unethical unprofessional theives and there are too many options for 'Buy Here Pay Heres' to have unreliable people handling your money. Take your business elsewhere!

My review is solely for the customer service we received while viewing a car at Formula one …read more Please note , we were not greeted by management, or any other sales staff. This is for the magnificent sales agent Lee D. Lee is what every sales representative in the car industry should model themselves after, He was diligent in his follow ups and genuinely interested in our desires and concerns . He was not pushy, judgemental, or arrogant in his behavior . He offered advice on his knowledge of cars while respecting our knowledge . I would've definitely purchased from Lee if the car I wanted was here, if you do find a car that interest you please ask for Lee , you will not be disappointed.

I would not recommend this dealership. They sold me a vehicle knowing it had issues, claimed they…read morefixed the problem, but two months later the same issue came back. I later found out the repairs were never actually done, which left me paying nearly $3,000 out of pocket. Very unprofessional staff from sales to service and management. Save yourself the stress and stay away.

What an amazing experience. We've recently moved from the Boston area to Cornelius NC and our…read moreHonda Pilot was much too big for us once we had used it, finally, for our move. The experience with John Cleveland and his partner, Jonathan, was such a wonderful surprise. No hassle, no pressure, just something we really never knew existed. No more pounding the grounds of dealers looking at cars. All the cars at LKN Auto Exchange have all the certifications and warranties you need without the worries. You don't ever have to be concerned that he's trying to put one over on you, it's all up front for you to see. He was recommended to us and we would highly recommend him without reservation.

Have been trying to Buy a Car from them for. Month. Everytime you go there the car was not there…read more Repeated promises to call back never happened. This is the 2018 BMW X5. Scammers. Buyer beware. Stay away.

My wife and I purchased a Toyota Highlander for our daughter from Palace Auto Sales. After a few…read moredays , we found out there was a serious steering safety issue with the car. The repair cost over $2000. You can imagine the anger we had about this, over a newly purchased car. In a fit of rage I posted several negative reviews about Palace. Isaac the owner saw these and contacted my wife immediately. Isaac asked us about the issue, and we we explained it to him, he asked that we allow him to make it right. Isaac bought back the Highlander for the original cost we paid. Although he could not refund the money we had spent on steering and tires, he immediately offered us $3000 credit off any car on the lot. When we found one we liked, Isaac insisted we take it to our mechanic and have it verified. When our mechanic identified some maintenance issues (brakes pads and rotors) Isaac had these fixed for no charge. Isaac made every effort to rectify our original problem and find a way to make my wife and I happy. Although we ended up spending a little more than we planned, I think we got a great deal on a very good car. Although I expected a battle, Isaac came through with grace and professionalism. I recommend Palace. Do your homework, be diligent about the car you find , however you can expect Isaac to deal fairly with you to win your future business.

Great customer service, friendly staff definitely coming…read moreback for my next car and honestly you should too

I wanted to wait to post a review until a bit of time had passed and I felt confident everything…read morewas okay with the vehicle, no surprises, and also didn't want to jinx it. But we have put serious miles on it since and it's been a wonderful ride! I normally wouldn't post such details online but for this review I think it's important for consideration of others when buying from All City Auto. I was looking for a very specific type of vehicle across several states, a Porsche Cayenne GTS, even considered flying out to Vegas to look at one. My previous Cayenne got flooded in Hurricane Helene so on top of looking for the right vehicle we had our concerns of water damage for the next vehicle, we didn't want to purchase what we had just lost. This is a beautiful beast of machinery that runs so smoothly! Our travels span several states regularly and we've had no issues whatsoever. Now for the sales experience, I truly appreciate how smoothly everything went and it's actually one of the reasons we drove out of state twice to finalize our decision. The GTS is a very specific model and there aren't many in the used car market at a given time to choose from, especially considering the certain features we wanted. There was no pressure to purchase this vehicle. We were offered the freedom to take what time we needed to drive it and really get comfortable inspecting every square inch without being constantly hassled regarding whether we liked it or had made our decision. The high pressure sales/oversight literally pushed us away from two dealerships, sending up red flags due to urgency of purchase. All City did not do this which helped us feel at ease in making an informed decision on such a large purchase. When we came back for the second time a week later, having been to several other dealerships, our mind was pretty much made up. We test drove the vehicle again just to be sure, asked all our remaining questions and finished out paperwork by early morning/lunch time. Such a smooth transaction, other dealers could certainly take note. This is the experience people want when purchasing a vehicle, no amount of spamming text messages or phone calls are going to convince someone to spend this kind of money on a vehicle. Either we want it or we don't. High pressure sales aren't the way to go, especially in this day and age, if anything (and especially in our case) it's a turn off. Thank you All City! Truly a stand-out experience in what is often quite a cumbersome endeavor.

We went with our 19 year old son to purchase his first vehicle. Our initial purchase experience was…read morewith Mario, who was friendly and efficient. However, after the sale things went downhill. After only sixteen days, the nightmare began. To date we have documented 28 non-consecutive days use of the vehicle and 93 days of the vehicle being out of comission and at our trusted mechanic's shop (where it still is). The ownership has told us that we "waited" too long to let them know there was an issue and we basically now have an $11,000 paper weight to decorate our driveway with when/if we get it home (not to mention the over $4,000 in repair work we had to have done to get other issues put right. In my opinion, I would not do business with these people again as they are unwilling to do the right thing and work with us to resolve the issue in a mutually beneficial manner. Do yourself a favor and go somewhere else.

The best car buying experience I have had. Daniel is honest, fair and friendly. We traded in a…read morevehicle and he gave us a very fair price right off the bat. We almost traded in at a big dealership and he gave us a way better trade in offer. When he was deciding his trade in price offer he even showed us his computer screen and all the value/sales numbers he was looking at so we knew exactly how he came up with that offer. We got a great price on the car we were buying too. He also recommended a local credit union which gave us a better interest rate on our auto loan than Wells Fargo.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more