Love the customer service at this place... but Elly was amazing to me and my husband. He was incredibly knowledgeable, patient, and listened carefully to my needs without any pressure. He made the entire car buying process smooth and stress-free, going above and beyond to find the perfect vehicle for me. I highly recommend him to anyone looking for a new car. read more

Temecula Valley Lexus - Lexus GX 550 - Car Dealers Near Me - Temecula, California

Nick Comouche said he would call me back shortly after he checked for a new Lexus I wanted to order. He never called back. It's been over a week. Unreliable service at this dealership. read more

Amazing service and experience! Alex went above and beyond for us. He welcomed us the second we got there, he was patient and explained every question my husband and I had. We left with a 2025 TX and I couldn't be happier! A million thanks Alex! read more

Exceptional Service Ricky Engebritson at Lexus provided outstanding service. He was attentive, professional, and made the entire process smooth and stress-free. Highly recommend him for anyone looking for top-notch customer care! read more

Had a great experience recently buying a used car with Naveed. Highly recommend this dealership and working with him. He was extremely professional and knowledgeable as well as a nice guy. No pressure, very helpful and accommodating, transaction went very smoothly. Very happy with the great service I received! read more

Adam in Service has taken great care of us. We had to replace the battery in our 2013 es300h (it was the original Panasonic battery from 2013). In addition, he had our car washed and vacuumed, which is always a nice touch (some dealerships don't do that anymore). When I came in to pickup the car, I mentioned that our 2015 Sienna was low on window washing cleaner fluid and should I use a certain brand of cleaner. He told us to pull the Sienna up and they would take care of it for us. This is a good example of going above and beyond for a customer. We will only take our 2 vehicles to this dealer. And I trust them to the level that if my wife would bring a car into them on her own, they would treat her with the same honesty and respect. Thank you Temecula Valley Lexus! read more

We recently leased a 350RX hybrid at Temecula Valley Lexus. From start to finish we had an outstanding experience! Big thanks to Christiano (Finance Manager) and Eli (customer service) for making the visit a great experience. Worth the drive! We are in love with our new car! read more

I can't thank Christiano enough for helping me get my dream vehicle, the 2024 Lexus RX 350. I checked the reviews and saw him mentioned in the majority of them, he did not disappoint. He understood from the beginning what I was looking for and began helping me before I even stepped foot on the lot. As a single mom with a nearly 2 year old, there was no way I could sit in the dealership half the day negotiating. I really appreciate that he did not give up until he got me a payment I was comfortable with. No games, just exceptional customer service. I would recommend Christiano to anyone looking for a Lexus and great customer service. read more

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We were the first customer at this Lexus Dealership. Ended up buying a 2022 Lexus NX hybrid. We met the CEO/owner and took a picture of the family. Very happy with the outcome! read more

Temecula Valley Lexus - FIRST CUSTOMER AT TEMECULA LEXUS - Car Dealers Near Me - Temecula, California

I've been treated very good the times I have been in there for service. Good experiences.

Everything from start to finish. started with Sales Rep Ryan Moe even at night post closing. Very knowledgeable about all the products we were looking to purchase. We fell in love with an RX350 Premium in Nori green. Pricing was very fair, so we moved forward to finance. This is where it usually gets frustrating, BUT NOT here at Temecula Valley Lexus. We worked with Christiano Valencia, one of the most sincere and knowledgeable individuals. He worked with us and packaged all the options we wanted with excellent finacing. Once we were complete, Ryan took over to help set us up with all the basic operational needs to head home. The entire staff from Sales Management thru Finance were excellent to interact. I would recommend Temecula Valley Lexus. read more

The service is always greet. I love the convenience of being shuttled to and from when I had to drop off my vehicle. Always great customer service read more

I have had only great experiences with Temecula Valley Lexus from selecting my NX 350 with Elias, to leasing my vehicle, servicing my vehicle, and now purchasing the vehicle through the Finance Department. My husband and I both met with the Finance Manager, Christiano Valencia, and it went so smoothly and hassle-free, I felt I needed to write a review. Christiano was friendly, knowledgeable, and professional at all times. We purchased a Maintenance program, and he explained it well, gave us a discount for being return customers, and never pushed us at any time. Temecula Valley Lexus will definitely continue to have us as loyal customers . Kristina Jefferson and Mark Mann read more

I am totally thrilled with TV Lexus right now! I bought a used RX and take my car there for service. During the heat this past summer I noticed the material on the center consul was melted/wrinkled and had no idea why. They had never seen that before but agreed to replace the parts so my Lexus looks pretty and new again. I appreciate TY in service, Kim in customer support, the dealership and corporate for taking good care of me and my car. I'm so grateful. Thanks again! Wendy read more

I was quoted over $1,400 for a fuel vapor containment valve on my 2021 ES300h, which falls under emissions components. Initially told it wasn't covered, I called Lexus Corporate and got a case number. Only after pushing back did the dealer offer to cover it as a 'one-time goodwill gesture.' Know your rights -- Federal Emissions Warranty is 8 years/80,000 miles. Grateful it was resolved, but disappointed I had to fight for it. read more

I enjoyed my experience at Temecula Valley Lexus. From the moment I walked in, until I walked out, I felt like I was valued and helped the right way! Specific shoutout to Dakoda for his help and patience. Our experience with Dakoda felt more personal than business and that's amazing! I felt comfortable and valued as a customer and walked away with the car of my liking and choice. Thank you Temecula Valley and Dakoda !! read more

Temecula Valley Lexus - Car Dealers Near Me - Temecula, California

I wanted to take a moment to express my gratitude for the exceptional service provided by Ryan, the sales manager, and Cris, the salesperson, during my visit with my wife to your Lexus dealership last Sunday. Their professionalism and attentiveness made the entire experience truly enjoyable. I am impressed by the level of commitment your team has shown towards ensuring customer satisfaction. Such a positive experience! Thank you for having such a dedicated team at your dealership. Ryan, thank you for your assistance. Your suggestions guided my wife to the perfect car. She was bouncing back and forth between the TX and RX and I can't tell you how happy she is with the choice to go with that RX450+. Please thank Cris for us as well. read more

AJ with online sales was incredibly helpful! I have an intense schedule supporting my husband (disabled vet): AJ actually delivered my new car to our home and picked up the car I was turning in. Working with finance, he brought everything I needed to sign with him. He then completely set up my new Lexus. I am so grateful for this "above and beyond" customer service, and I love my second car from Temecula Valley Lexus! Thank you AJ and the Finance Department! You made this entire process stress-free, I am so grateful- read more

Our experience at Temecula Valley Lexus was again outstanding! This is our second used car we have purchased from here and both experiences were second to none. Nick was our salesman and he treated us with respect and we were able to work out a great deal. His manager (I didn't catch his name) was extremely fair and helpful in our experience. Our finance guy (Christiano I think his name was) was very friendly and knowledgeable as well. The whole experience was OUTSTANDING. I highly recommend Temecula valley Lexus. read more

While attempting to purchase a new GX 550, I started the buying process online and when the salesman called me back to finalize the process, he informed me that there were dealer add ons which amounted to another $7 -8k. I informed him that since the vehicle was still in transit I didn't want the dealer add ons installed and I would take it as is. He then informed me that all Lexus dealers install add ons as a way to increase their profit instead of doing a dealer markup. He proceeded to act like he was doing mae a favor by allowing me to buy from their dealership. The add on was basically a ceramic coating for interior and exterior. I stated that the vehicle is not the color that I prefer and if I buy the vehicle, I would wrap it so why would I pay $8k for a ceramic coating only to wrap it. I also told him that Lexus San Diego only had a $2k dealer add on for basically the same thing, he proceeded to tell me that I should just go deal with them the. As a person with an MBA the first thing you learn about any business the number one rule is to create and keep customers and hedid neither. I have owned 4 Lexus vehicle and I will never do business with this establishment. read more

The tire pressure monitor displayed yellow light and made me so worried, thinking it may pop while I'm on the road. Instead of looking for a shop that deals with Lexus, having had great experiences with Lexus dealers in the past, I called here immediately. I forgot the gentleman's name... Chris? Answered the call. Although all the appts were fully booked that day, he was super nice to have me on stand by and took care of the issue. He provided an exceptional service and was so knowledgeable. I can not thank him enough!! I'll be back soon for a check up but this is the reason why I love Lexus. read more

What started off as an Internet inquiry soon became a 2025 450h Luxury Lexus for me. I had an idea of what I wanted, and Wayne Bosley jumped into action. In a couple of days, he was able to secure exactly what I wanted. Wayne was easy to work with and always stayed in touch. When we got to the dealership he introduced us to Cecilio Garcia for the financing and to our surprise he had all the paperwork ready for us. Wayne & Cecilio were great to work with and made the process so easy. Thanks for the outstanding customer service! read more

Excellent service from start to finish purchasing a vehicle that no other Lexus dealership could locate for me. Ask for Rigo. He'll take care of you. read more

Service was such a breeze thanks to Richard! I've owned Lexus vehicles for 16 years and have always taken in my vehicles for service to Lexus of Riverside (loyal customer) however now that we have a Lexus dealership in town I don't have to make the long drive. We really trust our service guy Frank (in Riverside), yet it's hard to go all the way out there with a toddler. Richard will be our new "Frank" he's also very knowledgeable and straight to the point - which we appreciate. This facility is new, very clean, you can see your vehicle being worked on from their modern lobby and staff is diligent, yet friendly. I called this morning and Richard was able to squeeze me in last minute, he also arranged for a loaner car so I wouldn't have to miss my sons doctors appointment. I am ecstatic to have them down the street from me and will continue to bring my business here. Thanks again Richard! read more

Just bought a 2025 Lexus TX350 AWD and we are super pleased with everyone at Lexus. Our salesman Michael was outstanding in finding the correct vehicle that suited our needs. Cristiano Valenzuela the finance manager was fantastic in getting in and out of there considering my wife and I were car shopping with two little ones. Overall a five star dealership! Recommend buying a car from this dealership. read more

Love, Love, Love Temecula Valley Lexus just bought my second vehicle from them Sandra De Oliveira was excellent and Jesus Zavala the sales manager assisted in getting me into my dream SUV everything was explained to me in detail and Sandra helped me set up the apps in my new car and explained the different things that the SUV could do. I wish I could give Temecula Lexus 10 stars, all of the staff was very helpful I will definitely recommend them to friends and family . read more

Bait and switch tactics. This a very dishonest dealership, They misinformed me on the warranty and added fees without disclosing them. Then, disengaged with me as soon as I called them on these practices. Don't trust them. If Yelp needs to get documents to show my communication with them, please contact me. I can verify I am a consumer that dealt with TV Lexus. read more

I called Cole Rudnai the day before I bought my used 2021 Chevrolet Bolt from them. I made sure to let them know that I was interested in getting the federal "Used Clean Vehicle Credit", and they ensured that they contacted corporate to have all the appropriate paperwork in order. When I went in to buy the car, everything went smoothly. There were no unadvertised "upgrades" or hard sell tactics, just a seamless transaction. For the financing, we worked with Cecilio Garcia, and the paperwork was efficient and quick. He answered any questions we had, and we went on our way with no problems or complaints. I wish all of my previous car buying experiences were this smooth! read more

This review is a long time coming. I've had several Lexus vehicles serviced here, and the experience is always phenomenal. The only service professional I deal with is Matt Villalpando. He is on top of everything, everytime. It's always a pleasure dealing with him as he knows his stuff. Always goes above and beyond to accommodate my schedule. I can't say enough about this beautiful dealership and I always know I'm in good hands. If you have or want a Lexus...look no further than here in beautiful Temecula read more

I've been looking online for a good deal on a Lexus hybrid for a couple of months now. I found a certified used RX450h+ at Temecula Lexus. It's been active online for a little over a month. I started the purchase process today and when the sales person put together the numbers for me, the price suddenly increased to include an anti-theft package valued at $3,900 that he was "giving to me for $995 in the name of transparency and goodwill." This was above the advertised price. I said I didn't want it but he said it was already installed and they add accessories to every car they sell. If that accessory is already installed, then why wasn't it included in the advertised price of the car? This is a used car - anything that expensive should be included in the posted sale price. It felt like a slimy sales tactic. I'm disappointed both in the dealerships sales tactics and that I didn't get to buy a car today. This would have been the easiest sale ever! read more

My wife's car, Hyundai, blew a second engine before 200,000 miles and we went in to Temecula Valley Lexus and the experience was awesome!Dakota helped us with test driving and Cecilio Garcia was amazing in helping us with a financial plan that worked best for us. Although buying a car was not something we wanted to do these two individuals made it the best experience possible. I highly recommend this dealership! read more

Temecula Valley Lexus - Our new car. - Car Dealers Near Me - Temecula, California

Christiano Valencia the finance and Johnathan Meneses are an asset to the company and we need more great service like them. They both took care of us and our visit at the Lexus (Temecula)an awesome visit. Definitely would visit and recommend them . read more

Temecula Valley Lexus is the best dealership to buy your next car. Everyone is extremely accommodating and their #1 goal is not to make the sale, it's to make you happy! Ryan, Dakoda, and CeCe were amazing! We've bought many cars in our lifetime and this experience was by far the best! Thank you Ryan, Dakoda, and CeCe! read more

Temecula Valley Lexus - Delivery of your 2024 RX350 - Car Dealers Near Me - Temecula, California

My buying experience at TV Lexus was great. The entire buying process was transparent, quick, and easy. I was in and out in less than 30 minutes. I got the 2024 Lexus RZ that I wanted at a great price. Nicholas (salesman) was a great. He ensured my EV was fully charged and he went over the numerous vehicle features. I highly recommend TV Lexus! read more

Moe helped me today and got me an amazing deal on a 2025 ES!! Walked in wanting a 2024 used one but he got me an even better deal on a brand new one good service! read more

Temecula Valley Lexus - Car Dealers Near Me - Temecula, California

Went here once and will not be going back. When I first pulled in, I was ignored. Employee gave me a rude look and didn't acknowledge me. Maybe it's the way I look? I don't know. A lady pulls in after me and he took her in before me. Someone else had to come out to help me. Advisor was decent, did his job but nothing above and beyond. Asked for my car to be washed and was advised that "they do not wash modified cars". And that is why I take my car to Escondido Lexus now. Service is that much better and worth the drive. And they wash my car. read more

They were very accomodating, customized a purchase transaction that met my needs, Rigo was a great help in finding the right car while Cecilio efficiently helped me complete the purchase, clearly explained everything and both were a great help in providing me every benefit possible to ensure the best price and experience. read more

Went here to check out cars and gotta say Ella Hernandez should get a raise and labeled MVP of the month. We were very specific on our income status and he stayed very patient and help us get into a new suv. He even got us drinks now if that's not hospitality I don't know what is. Also a big shot out to Ryan Smith the sales manager for hooking us up. Both of you guys deserve a big raise and probably took out to lunch by the company. You both are appreciated very much. Anyone thinking of buying from Temecula Valley Lexus I recommend it staff is very nice. I don't look like the kinda person you'd invite in but they welcomed me with a greeting. Thank you all for the experience. Mark read more

I seldom do not provide feedback but thought that this should be known. I took my LS430 to the dealer to evaluate why the engine temperature was running high. To my surprise, the technician said that I needed a new engine and the radiator had cracks in it. This did not make any sense since water was not leaking. I proceeded to take the car to a independent Lexus repair center for a second opinion. As I suspected, the issue was a stuck thermostat. Just makes me wonder if people may be told they need repairs that are not necessary. I am following up on the review I gave regarding my experience visiting the Lexus Dealer Service Center in Temecula. I have since been contacted by the customer service team to discuss what had happened. They were very understanding and assured me that they will discuss what had happened with their teams. They were very sincere and concerned as to what had happened. In either case, my Lexus was repaired by a local independent Lexus mechanic and my car is now back to normal. Even though this was a poor experience I still love the quality of my Lexus. Toyota designs and manufactures such high-quality cars that I don't expect to need any major service again for quite some time. read more

I live in the area and decided to visit Temecula Valley Lexus verses driving to Longo Lexus. My experience at Temecula Valley was easy and no hard sale. I did purchase the 2025 ES hybrid. The finance manager Christiano Valencia was absolutely amazing. He took time and explained the different service packages and didn't try to up sale things we didn't need. Christiano was friendly, helpful and polite If you live in the area and want to purchase a Lexus check out this dealership. Ask for sales person Johnathan Menesse and finance manager Christiano Valencia. They will treat you like family. read more