Best experience throughout the whole buying experience! Shoutout to Robert and Taylor they made the…read morewhole experience easy and pressure less. Couldn't be happier with the purchase !

Sorry Fletcher Jones, you've been dethroned as king!…read more So what do we look for in a car buying experience? Most of us dread going to the wolves' den. We know what we want, and roughly what we're gonna pay, and all we can hope for is we don't get a piranha when we get to the dealership. We don't want to go back and forth, we don't want to be there for hours while you "try to fight for me with your managers", and yes, we know you're making money if you make a deal. If you tell me you're taking a loss on my deal, I leave. I've bought maybe 25-30 cars in my life. Had a relatively good experience buying a Mercedes, thought that was the pinnacle of car sales. Enter Temecula Valley Toyota. There aren't enough stars on yelp. Sometimes, that euphoric feeling when you buy a new car is usually blunted by the fact that you could have gotten a better deal, and the bad taste of the back and forth. I've NEVER actually felt good and 100 percent confident about my purchase until my visit here. My first Toyota. I actually had FUN and was RELAXED buying this car! The first price I was offered after they "ran the numbers" was actually lower than I was expecting for the first time ever. Even the finance phase, where dealerships try to squeeze in all the extras on your payment, was on point. No surprises! Everything is basically included, and stress free! If you're looking at a Toyota, I promise you that you're not going to have a better experience than TVT. Make SURE you ask for Nicholas "Nick" R. (even better, do a lot of the groundwork on the internet first) for a completely no hassle experience. 10 stars!

While visiting my children in Southern California from Washington State, the transmission in my…read morenearly new Chevy Silverado 2500HD Duramax failed with only about 25,000 miles on it. Needless to say, having a major transmission failure that early--especially while hundreds of miles from home--was extremely frustrating. Thankfully, I was able to get the truck to Paradise Chevrolet, and I cannot say enough good things about how they treated me. From the beginning, Paradise Chevrolet stepped up to help. They helped get me into a rental vehicle while I was in town and continued working with me after I had to return home to Washington. When Chevrolet's warranty process would not cover my rental expenses the way I expected, Paradise Chevrolet went above and beyond and actually reimbursed me themselves. They did not have to take responsibility for Chevrolet's shortcomings, but they chose to take care of their customer anyway. That says a lot about a dealership and the people running it. I would 100% recommend Paradise Chevrolet based on the customer service I received. They took a very frustrating situation and did everything within their control to make it better. Unfortunately, I cannot say the same about my experience with Chevrolet itself. This was my first Chevy, and having a Silverado 2500HD Duramax suffer a major transmission failure at only 25,000 miles has seriously damaged my confidence in the brand. I had owned the truck for over two years, but it was basically a "princess truck" that spent much of its life sitting in my driveway and certainly was not abused. Between such an early major mechanical failure and my disappointment with Chevrolet's warranty support, I would have a very difficult time recommending a Chevy or purchasing another one. But Paradise Chevrolet? Absolutely. They earned my respect and my recommendation. Great customer service, great communication, and most importantly, they stepped up when I needed them.

With as many positive reviews and accolades as this place receives, I am honestly disappointed with…read morethe service and communication I received. I initially brought my car in because the fuel economy/range did not seem accurate and I wanted to make sure there wasn't a larger underlying issue. I was told there were a few recommended services and that I would receive more details after they had a chance to fully inspect the vehicle. Unfortunately, this experience brought up some additional concerns for me. A few years ago, I had my battery replaced here and I later learned from another mechanic that the incorrect battery had been installed in my vehicle, which contributed to corrosion around the negative terminal. During this visit, I was told they would look into how far the corrosion had progressed. They also suspected an oil leak in the engine and said they would take a closer look. However, when I picked up my car, I was not given clear information about what they found or what the next steps should be. I left feeling very uninformed about the condition of my own vehicle. What was especially frustrating was being charged for a replacement brake fluid reservoir after they cracked the reservoir during the brake fluid service. I understand that "older" plastic components can become brittle, but I don't feel it is fair to charge the customer for a part that was damaged during the service. I was told the dealership would cover the overnight shipping but I still don't believe I should have been responsible for the replacement cost. They did offer me a rental vehicle, which I declined because I am on a budget and did not want to risk additional incremental costs. I also had to leave for work out of town before the rental place opened, so even if I accepted, I would not have made it. I also requested additional information on manufacturer recommendations for services needed at certain mileage and information about what to do with the transmission fluid because I missed the first one- again, nothing on the report or notes they gave me with my receipt. From what I also understand, AAA members get a discount and that discount was never applied, even when I mentioned it during intake. Between the previous battery issue, being charged for a part that was damaged during service, and the lack of communication about what was actually found during my inspection, this experience left me very disappointed. Unfortunately, based on these experiences, I don't see myself returning and would have a difficult time recommending this dealership to others. I basically paid $300 for them to tell me that I needed new windshield wipers and to pay for a part they broke.

I've dealt with plenty of dealerships over the years, and this was hands down the best service…read moreexperience I've had. Temecula Valley Buick GMC was efficient, professional, and easy to work with from start to finish. Everything moved quickly and communication was solid the whole time. Quinn (my service advisor) was great. He kept me updated, followed through, and made sure everything went smoothly. No stress, no runaround, just a really well-run service department. Highly recommend.

Tyler in Sales and Leo in Finance made my weekend perfect, and I drove home in my new Chevrolet!…read moreThis dealership is incredible. I chose to buy my car here because they didn't mess around and delivered exactly what they promised. I had already made arrangements with another Chevy dealership, but they refused to honor the quote they gave me in early September--even after I provided a printed copy. Tyler and Leo made the entire process easy and enjoyable. I'll always drive a little farther for this kind of service because it's totally worth it!

I had a major issue with my car when the engine, and I was extremely stressed about getting it…read morefixed and figuring out what options I had. Subaru connected me with Lee Quintanilla, and honestly was the best help Iv'e ever had! Lee helped me walk through every option available and genuinely went above and beyond to help me get my car taken care of. What stood out to me most was that he never made me feel like he was simply trying to sell me something. He genuinely seemed to care about helping me personally and finding the best solution for my situation. I'm extremely grateful for all of his help and professionalism throughout the entire process. Because of Lee, Subaru has gained a loyal customer. I would highly recommend him to anyone who needs help with their vehicle. 5 stars all around!

Big NO for Erik. I would definitely recommend AVOIDING Erik Lopez as your advisor, especially if…read moreyou're female. He helped set up my service appointment via instagram, and then when I had posted a picture of a family breakfast, he assumed the males arm in my photo was a boyfriend? So he said he was canceling my appointment and to go to a different dealership. Yeah, big no for me Erik. I've been coming to this location since 2015, you think your personal issues are going to stop me? Lol LEE SAVED THIS EXPERIENCE. If it weren't for Lee, I'd be way more upset than I was. Lee- thank you so much for making me feel so comfortable. You really went above and beyond to make sure I felt safe, happy and you made sure I was set up with a loaner ASAP so I could get to work. Thank you for all the kind and encouraging words. And thank you for making sure my car was safe. I wouldn't go to anyone other than Lee. Thank you again! Lee, you're literally the only reason this is a 5 star review. So thank you

My go to place for Exotics! I've transacted with these guys…read morea few times and they always take care of me. Aaron is my go to guy, hit him up for any exotic needs!

Aaron and Eric went above and beyond! They earned all my future business. I will only buy from them…read morefrom now on. Amazing experience.

We recently purchased a vehicle here. I called and talked to Evan before heading to the dealership…read more Everything was negotiated over the phone. We showed up and the vehicle was ready and paperwork was ready for signatures. The whole process was a good experience.

I just want to say thank you DCH Honda for squeezing me in between your regular customers with…read moreappointments. Special thanks to Miguel for helping me with my car issues this morning. Your place looks great! Clean and spacious, and I enjoyed your free Starbucks coffee and danishes. Great job!

4/6/26 I brought my niece here looking for a decent used car. Our preference was Toyota or Honda…read morebut we came across Dennis (Salesman) who found us a 2023 Kia Forte. It had low miles and looked very clean. We went on a test drive and ended up buying this vehicle. Dennis is very knowledgeable with the KIA lineup. He is professional, patient, and willing to work for a deal. My niece was happy. I would advise anyone looking for a car, to know your credit worthiness and be prepared to haggle, as this seems to be the way this dealer operates. Finance department, Daniel, was nice but sent me negative vibes. I'm not sure what it was but I didn't like the vibe, in there, at all. Spare tire was missing and so far Dennis promised he would get her one. Funny, as this was a CERTIFIED PRE-OWNED KIA. If I were to ever buy another car from KIA OF TEMECULA, I would definitely ask for Dennis. You should too! 5 STARS FOR DENNIS!

I fully intended to purchase an EV9. I wanted to get a KIA specifically because my husband received…read moregreat care from the service department. My cousin also works for KIA corporate. Unfortunately, I was left feeling misled by the sales team. The Kia Temecula website lists the price of an EV9 Wind at $55,250 (which included a $10k rebate) and on the same page, lists a Combo APR Offer of 0% for 60 months (see attached image). I did not see this offer listed anywhere on other local KIA dealerships, which I why I scheduled an appointment with Kia Temecula. Even though I made an appointment and communicated which vehicle I wanted to see, my car was not ready upon arrival. Noel, a salesperson, had to go pick up the car from another lot and it arrived dirty. When it came to talk finance, the sales manager claimed (I never met this person - only communicated through Noel) that I could not receive both the $10k rebate and the APR 0% offer. They could not be combined. I showed Noel what was posted on Kia Temecula's website, and he reiterated that the offers could not be combined and claimed this was direct from KIA corporate. I was provided with a chart of different APRs and rebates, none of which were the offer posted on the website. I see now why KIA Temecula was the only KIA dealer in Southern California to post the rebate in conjunction with the 0% APR for 60 months - it wasn't something KIA Corporate would back. Thankfully the SB 766 CARS Act goes into effect on Oct. 1, 2026 which requires total price transparency in advertisements and conversations with the customer. It will be illegal for KIA Temecula to post misleading advertisements such as this going forward.

10 STARS FOR CHRIS BENNETT!!!…read more Alrighty, yall ready for a story?! So a couple months ago, I originally had my Jeep towed to the Elsinore dealership. After dealing with the horrible customer service there (I USED TO WORK THERE IN SERVICE) I asked them not to touch my car and not to go further and I would be towing it out. I show up Friday to tow it out. They have it in a bay and I asked them to release it to a tow truck. It was all in text and writing so not my problem that they don't listen to direction. To top it off, the following Monday the advisor they called me and said he needed more time with my vehicle... My vehicle was towed out the previous Friday... Way to keep track of what you're doing. I towed it to Temecula to Chris Bennett!! I had my water pump repaired for over $800 at Elsinore about six months prior. She has overheated quite a bit... (4 times now in her 6 years) Backstory, I have a 2020 2.0 wrangler with 140,000 miles now, no extended warranty. Lifted on 35s but no recalibration. No engine modifications. When I say Chris went to battle for me, I cannot stress enough on how amazing his customer service skills were and are. I will forever recommend him and I am back now to do my first oil change on my brand new engine that he was able to cover under consequential damage warranty from my water pump going out. Yes, she was in the shop for just over a month. But it's all worth it. I did have to prove my maintenance records, and again like I said earlier, I did used to work for a Jeep dealer so I do know how to take care of my vehicle. But patience is definitely a key and taking care of your cars in the right way can definitely help. And Chris is the best service advisor on the planet!!!! Thank you Chris for taking care of Sally girl. We are forever in your debt!

Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.

I've bought a lot of cars over the years, and this was hands down the best car-buying experience…read moreI've ever had. Adrian was fantastic to work with--friendly, honest, knowledgeable, and never pushy. He went above and beyond to make the process easy and stress-free, and I truly appreciated all the effort he put in. The entire team at Temecula Hyundai was professional, welcoming, and genuinely cared about taking care of their customers. Buying a car is usually something I dread, but this experience was completely different. Thank you, Adrian, and the whole crew, for making it such a positive experience. I highly recommend Temecula Hyundai to anyone looking for a vehicle.

Imagine my surprise after the AI response I got to my review when there has been zero effort from…read moreTemecula Hyundai to reach out. Temecula corporate is also making sure to do me wrong in the situation with offering a lower payment reimbursement than initially promised. Avoid anything Hyundai if you know what's good for you