Tel-Con Communications

(7 reviews)

I'm a rural IT lead -- Martin answered my call on the 2nd ring. He was my 4th service provider I…read morecalled and the only one to answer. He was knowledgeable, ready to work, and critically -- willing to drive all the way out here. He's part of a dying breed that're willing to travel more North where less money is instead of reserving his time for possible SF Bay Area gigs. Please use his services. We need more Martins.

If you are looking for someone to help you with telephone systems, cabling, wifi, voip, security…read moresystems, low voltage and more.... These guys are who you want! Martin Wolfe has owned the company for some time and his kind and thorough approach to excellence in all they do and their customer appreciation and service is TOP NOTCH. I love that they are still a small local business doing huge things and haven't sold out to the other bigger local companies that just don't compare when it comes to the things that matter most when choosing who to give your business to. Fair, go above and beyond, always available!! Martin answer his phone 7 days a week am or pm for his clients, personally! If you need telecomm help or incredible, in-depth advice with integrity... call Martin. Not to mention how much volunteer work and fund raising he does personally within the community and victims of natural disasters! Incredible!

Straughn Communications

4.9

(32 reviews)

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Clear Telecommunications

Office responded to my message with an immediate call. Crew…read morearrived at my house at designated time . Smoke and carbon monoxide sensor on high ceiling was beeping every few minutes. They did not have special batteries needed so they went and purchased them at a nearby hardware store. The batteries were replaced and all was well. A very professional job well done. I will surely call them again whenever a similar situation arises.

Excellent customer service from this company. First time working with them and I found them to be…read moreprofessional, friendly, AND on time! They know how to properly install low voltage cables, routers, Starlink and much more. Devin, Whitney, Eric, and Parker -- all great!

T-Mobile Experience Store

3.2

(57 reviews)

This review is strictly for my girls Andrea and Hayden! I have never had such a pleasant experience…read moreat a T-Mobile store as I did when I stopped by to upgrade my phone last week. After a pretty disappointing interaction with another staff member previously, I wasn't exactly enthusiastic about going in, but I had to get a replacement phone ASAP. My experience with those ladies was so much better! They were friendly, informed, smart, funny and genuinely wanted to help me as a customer. There were so many points throughout that visit where I wondered if it'd be too creepy to ask if we could all just hang out IRL. (I decided it was and held back... But there's always next time.) T-Mobile needs more staff like Draya and Hayden, and here's why: as a customer to a cell phone carrier, there's no guarantee you'll always like the terms of your plan, the company's policies, or every customer service interaction you get. But if there are a decent amount of interactions with pleasant, helpful, courteous, kind and fabulous folks, you're more likely to be willing to sit with the challenging times. So, ladies like these make a huge difference! Thank you!

This place never fails to set me up and get me out the door real quick. I was having an issue…read moregetting my new iwatch set up and CS was horrible when I called. No one knew anything and they just made the whole setup more complicated than it really was. As soon as I arrived here and told them my issue, they knew right away how to solve it. No questioning, no trying to change the plan I had chosen to try and fix the problem, no confusion whatsoever. The CS that you phone really need to be trained better. I totally forgot the name of the guy who helped me...and I had even asked his name so I could him a shout out on here...but he was amazing! Very knowledgeable guy and very sweet. Thanks T-Mobile! Go train those CS people please!

Metro by T-Mobile

2.7

(26 reviews)

Always busy here. But great customer service, not a long time to wait to get help. I like this…read morelocation.

GREAT SERVICE BY GEO…read more Thank you for everything. Very Respectful and knowledgeable for all our questions and concerns. Will be back here when ever we need any upgrades. Hope you guys give that man a raise. He is worth it.

Xfinity Store by Comcast

2.2

(186 reviews)

After three months in a row being strung along with no resolution for billing overcharges by…read moreXfinity over "customer service chat", and no such thing as human help over the phone with this billion (trillion?) dollar corporation, I resorted to going to this physical Xfinity store to attempt resolution. It took a while to figure out what was going on with my bill, and in the end, they were able to figure out what was going wrong with my monthly bills, and how to get my bill back to where it was supposed to be. The manager (Christian I believe) was excellent in dealing with me, a very frustrated longtime customer that just wanted the proper offers to be honored. Big kudos to the other two employees who also did all they could during this process, and were extremely professional throughout. I hope I don't have to keep going back because the billing department's screw-ups, but if I do have any issues, I now know I can come to this store, rather than wasting precious hours of my life being hung up on by Xfinity automated telephone services, and lied to by chat bots and chat agents.

Have been with Xfinity 20 years or more. The service now is non-existent to horrendous. I moved 3…read moreweeks ago and after having two techs come to my home I still do not have service. Probably have spent 7or more hours on their "chat" which is useless. Numerous phone calls without success. And I just received a bill of $313. What???? I'm now in the store waiting. If problems not resolved will cut my ties forever with Xfinity as well as report them to BBB and other consumer agencies. UPDATE‼ Still hear after an hour plus wait. 19 people waiting and only 2 staff members.

PIONEER ELECTRIC & TELCOM

(3 reviews)

Called Darryl to see if he would quote adding power into the garage for a EV charger. Came out,…read moretook a look and got back to us quickly with the quote. His electricians that can to do the job were on time, efficient did a great job and left no mess. Second time we have used Pioneer and certainly will not be the last. Highly recommend these folks.

I had a rental unit in windsor with an elderly couple with life line and oxygen that woke up with…read moreno power! Called Darrell at Pioneer Electric and he had someone out there in 2 hours! They restored some power and had to return the next day due to getting late. Things weren't looking very good and were going to snowball into a bigger nightmare with power being out for a week! There was a break somewhere in the 200' run! Which meant replacing the whole supply run! The next day Darrell saved the day and found the break in the line which someone had buried 6" in the dirt with no protective covering after they had cut threw it and taped it together! To top it all off they troubleshoot and fixed it all in the pouring rain and mud! I highly recommend Pioneer Electric knowing the trades all too well the hardest thing to do is finding honest reliable qualified and good at what they do People! Ohhh did I mention his work was done with more then a reasonable price tag!

Joe iPhone Unlock & Repair Services

4.8

(992 reviews)

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

Joe is smarter and more capable than any Genius Bar agent I've ever met at the Apple Store.read more

Duphones-Tech Repair

(8 reviews)

Just came in to inquire about getting my LCD screen repaired and replaced for my I phone XR AND 8…read more I attempted to repair myself with a screen I purchased from Amazon but they didn't work. Mr. Dubón actually attempted to see what was wrong with the Amazon LCD screens, he attempted to reconnect the screens I already purchased and he GOT ONE WORKING! He truly cares and gives the best customer service. He isn't one that is just in for the profit. I highly recommend him. His prices are the best in town!!

Daniel helped us with a deep clean of our two Android cell phones and a PC tower unit. Microsoft…read morestated that windows 11 would not run on my unit, however after a deep cleaning Daniel was able to configure the PC to accept the upgrade to Windows 11. This was a huge relief knowing that I would be secure for another five plus years with MS support and not have to shop for another computer. Very reasonable pricing and we feel gratefull to have found him and his excelent computer repair service knowledge. Many Thanks C&M

MyiPhoneRepair

4.6

(344 reviews)

•$

"I went to them because I thought my phone wasn't working right, but they told me my phone was fine…read moreand just needed an update. They updated it for me free of charge! Honestly, they are very honest and friendly. I'll definitely go back there every time I need to fix my phone or any other device. If I had gone anywhere else, they definitely would've charged me just for the update.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Tel-Con Communications - telecommunications - Updated August 2026

People who viewed Tel-Con Communications also viewed

Pipeline Information Technologies

I own a small business in Santa Rosa and started using Steve about a year ago…read more Steve is a very knowledgeable IT professional who shows up on time, provides options for me, is great with maintenance items, and is phenomenal when there is an emergency. Over the past year, I have partnered with Steve on a number of projects from networks to servers to PCs to Printers. He is articulate and experienced in all of these areas. Further, Steve stays on the cutting edge of what is happening in the industry so when I ask him a question like "should I upgrade to Windows 10" he has a thoughtful and informed reply.

I had the pleasure of getting to see how Steve Marburger works his IT magic when my pc went off the…read moreroad into email and iCloud purgatory. It started with an attempted Win 10 upgrade that I spent days trying to fix myself, duplicate contacts, iCloud mysteries and major Outlook issues. Steve was able to sort it all out, gave me an innovative and supportable solution so my sales consulting business could get back on track. www.flycloudconsulting.com is now back in business and I would highly recommend Steve to any company or individual looking for solid IT support and advice. Thanks Steve!

Daniel Data

3.7

(3 reviews)

Daniel Data has now merged with Simple Office Solutions and I will never, ever, go back…read more I brought my laptop in for some work as it kept freezing up on me. Figured it would take a couple of days, and they confirmed this when I dropped it off. A full 7 days after I dropped it off, I hadn't heard anything and started calling them. I had to fight to get any information, and what information I did receive was ever-changing. Two different techs kept telling me two different things, so either they're bold-face liars or they're so disorganized they have no idea which machine goes to which customer. So sad, I loved my experience in January with Daniel Data :(

I brought my notebook computer in after contracting the dreaded XP Antivirus virus. The staff was…read morevery knowledgeable and friendly. They advised me on how best to avoid viruses and their opinion of the best virus software. They removed the virus and installed new software all in about 4 hours.

Phoenix Legal Service

A+ Legal Document Assistants has used Phoenix Legal Services many times for both courier and…read moreprocess serving. He always exceeds our expectations. There is no better process server or courier. You will not find a better service at his prices.

Outstanding, reliable, trustworthy, the very best at what he does. He is the "go to" guy when it…read morecomes to serving papers. Everybody knows it. He doesn't even need this review.

Resolution Laser Printer

3.6

(7 reviews)

Called and they came out same day. Our (work) printer had a broken hinge. I was quoted $60 over…read morethe phone to have them come out and they would apply that to the cost of the repair (if it would cost more). A guy showed up and fixed the issue by just snapping off the plastic piece in the way of the printer closing and tried to charge us $185. Ridiculous. I said there was no way I was paying that so he left,got on his phone for 5 mins, came back and said "ok $60" I don't think I would use them again. The only plus was they were local and came out same day. ::Updated 7/10/2013:: The fact that this issue/review was addressed 4 years later by the company is a directly reflection of their incompetence and poor customer services skills. I have nothing more to say and have since found a much better mobile printer repair vendor.

For laser printer repair you can't do better than Resolution. Scott Taylor is the owner and this is…read morea service oriented business. I own a computer service company that has depended on Resolution for laser printer service for all my clients for the 15 years we have been in business. They have the toner and drums I need and deliver them often time same day. When I need a printer serviced this is the company I recommend and the company I use. Resolution is great!

North Bay Computer Repair

3.8

(9 reviews)

Knowledge friendly people. Fast service on my repair. Easy to find location. Recommend highly for…read moreall computer hardware needs.

I gave them my laptop for a DC jack repair, I got it back a week later. Now, while the DC jack was…read morefixed, the speakers had no been plugged back in when the laptop was taken apart so I could only listen to music with headphones unless I took it apart. Also, immediately when I got it back, my video card had somehow been messed up. Now anything that requires a video card immediately crashes the laptop. Now it's about 2 months later, and the power cord is starting to have trouble plugging into the DC jack again.

Metamorphosis IT Solutions

(1 review)

Eric is the only IT guy to use! He's not only a "computer" dude, he can also walk you through any…read morephone issues you may be having. He responds nearly immediately and you're not left hanging. He also gives complimentary tech shopping advice, I just sent him a picture on my phone whatever I'm thinking of buying and he tells me if it's a good deal or not or If it's the right technology for my business.

Ejm Solutions

(1 review)

This is a great IT solution provider for small, medium, and large businesses…read more They offer (but not limited to): - Training - IT Consulting and Organizational Development - Higher IT & Networking Support - Desktop Solutions - Crisis Management - On-call Support - Security Solutions EJM solutions was hired at my organization to provide IT solutions, and act as an external change agent. The lead consultant and owner became our interim IT director for a few years. I will provide an idea of how our IT department and organization developed by leaps and bounds while EJM was working for us. Before: Before EJM was hired, our email system was old and crippled, our main database had crashed and data was lost, the end users did not have adequate tech support, our desktop solutions were in shambles, training was limited, and there was little direction from the IT leadership. After: Once EJM came on board, the first thing they did was bring the database back on line and setup a functional environment with more reliability, performance, and redundancy. The old email system was replaced with latest Microsoft Exchange, all the bells and whistles were installed, along with portable device access. Communication at my organization is no longer a pain. EJM took control of our help desk, and desktop support team, increasing efficiency, and helping us to work smarter...not harder. Other issues were addressed, such as network security, virus control, office solutions, training, and printing was a big improvement as well. Overall, EJM basically reshaped our IT department, and contributed to our overall organizational development in more ways than I can count.

Xponentia

These are competent people that will get the job done without all the BS!…read more Russell and Don are a great team. They can handle any network issue and all Microsoft technologies: Desktop Windows, Windows Server, SQL Server, Exchange, data backup, desktop and server installation, virtualization, network and network upgrades, correct firewall configuration, e-mail security., network security, VPN, .... the list is endless! We had a legacy application that ran only on SQL Server 6.5 (really old). Russell kept is going through our server replacement program. Xponentia also is a Dell dealer and we could never find a better price on Dell servers, desktops, switches, etc., elsewhere. We've had a few IT emergencies over the years, Xponentia was always there for us. If your business is not big enough for a full-time in-house IT person, Xponentia is the way to go.

Worth every penny!! These people can solve any issue and have great customer service. They keep our…read moresanity at work. The owner Russell is the best!!

Metro by T-Mobile

(7 reviews)

My name is Ben McDaniel. I was a customer the rohnert park C.A location.A ln agent name sam was…read morehelping me.He is the best customer service representative I have ever met.Treated me with kind and courteous service. He is patient and very knowledgeable. Highly recommend his service.

Jacque was very helpful and very kind personality, she help to make sure get what I need to never…read moreforced me to buy something from the store it is the way how customers service need to be excelente experiencia gracias Jacque

Remote Satellite Systems Inc

(5 reviews)