Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

I went requesting and oil change, they sent me a quote with over $600 of items needing repaired,…read moremany of which had been recently worked on. All in all, they did way more work than requested and I payed over 300 for labor for services I declined. Will not be going back and would recommend being very careful when you look at or agree to their quote.

I took my car in, gave them the error code and they called me later saying the total would be…read more$1800. Included in that $1800 was $240 for them to verify the error code. They were going to charge $500 just for the part and another $200+ to install, i went to a dealership and the total for the part and installation was $540. They said the air filters (that had been replaced four days earlier) needed to be replaced, the spark plugs all needed to be replaced, and a tail light needed to be replaced. None of those things needed to be done. The one thing I can say positively is that they were not going to charge an insane amount for the battery if I had them replace that. They were however going to charge $75 for the test and replace of it. Advance Auto Parts does that free.

Aamco Pulaski highway has excellent service. They are very quick with repairs and great quality.read more

worst experience ive ever had with a mechanic shop. paid a heinous amount for a brand new…read moretransmission aswell as a warranty for it, i got to 8 months before my car started messing up again. took it back to aamco after receiving a diagnostic that it was in fact the transmission, and got it back after a week or so with the owner, joe, lied to me claiming to have fixed the issue. i almost got into a car accident due to the transmission failing AGAIN. found out the transmission was actually unfixable according to another diagnostic i had to get, so i had to bring it in again, and that was where it got worse. he held my car for THREE months, and during this time i had to pay over 2,500 dollars in transportation fees, none of which was compensated nor was i offered a rental vehicle. throughout the process joe was nearly impossible to reach due to him 'not being in the store' or 'not working that day' so there was little communication during this 3 month period of him having my car. when i was able to get in contact with joe, the conversations were all almost entirely about the business conduction issues he was having in regards to my vehicle's transmission and why he couldnt replace it (him trying to get out of his responsibilities) which had absolutely nothing to do with me as a customer! they've even deleted their reviews on google of people who had related similar experiences. the absolute lack of professionalism and negligence i experienced here have taken a toll on me not only financially, but even mentally. if you have experienced anything similar, please reach out im intending on opening a case.

Took our dodge diesel here and they did a great job. Friendly and reasonable. They didn't try to…read moretalk us into a bunch of stuff we didn't need.

Not sure how they have such good reviews. They leave your car out in the middle of the street…read moreblocking the flow of traffic at the light for days. Leading to other people hitting your car. They drive customer vehicles with no regard to road or vehicle safety. I have no clue how they haven't damaged customer vehicles based on how they drive and handle them.

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

Really friendly, as a millennial I really appreciate that they thoroughly inspect and take photos,…read morewhich you get in an online packet to go over. It's great to see what is actually wrong and what they suggest. We decided against doing too much service because the car was going to be replaced soon, but appreciated their inspection and had a few minor things fixed.

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I came to Car Doctor for a simple oil change, and this was my first time visiting -- I was honestly…read morevery impressed. The staff was incredibly attentive, honest, and welcoming from the start. Even though it's a smaller shop, they have a comfortable waiting area with free coffee, snacks, and water, which was a really nice touch. They took care of my oil change and filter without an appointment and finished in less than an hour and a half. What really stood out to me was their honesty and generosity -- they even told me my next oil change would be free, which I've never experienced before. I've been to dealerships and many other auto service places around the Washington area over the past 20 years, and I can truly say this level of service is rare. This was my first visit, but based on this experience, they've earned my five stars. I'll definitely be coming back and highly recommend them!

Very good communication and service, didn't have me waiting long at all. Thank you…read more I definitely would be going back

Thank goodness I found this shop. I had a great experience and the service was extremely…read moreprofessional. I had to tow my car to the closest shop and found this one. I was able to get a really fair price and it didn't take long to get my car fixed at all. Thank you so much again! Definitely a customer for life now.