The service was amazing, literally always go here, for anything I need. I asked for oil change and…read morebrake flush. It was fast and done right. They also noticed my brake light was out and replaced it for free!!!

I felt pressured to buy the extras. I know my car and what it needs…read more Why do they pressure you into buying ?

I went here for the first time today, they gave me a 25$ discount, they were fast and very…read morefriendly. It was a weekend and pretty busy, and they got me in and out in about 30 mins. They communicate with each other constantly and I have trust in them to do well! I'd recommend these guys.

DO NOT GO HERE! They forgot to drain my old oil off and did not replace the filter. They just added…read moremore oil to my engine I came in for an oil change on Sunday May 31, 2026. Luckily my drive home was less than 5 miles because my car soon lost power when I tried to accelerate and was blowing white smoke out of the exhaust. It turns out Valvoline did not drain the old oil out or change the oil filter. They just added more oil to what was already in the car. I drained all of the oil from the pan myself after coming home on May 31 but I didn't bother taking the filter off because I didn't expect to drain very much oil off after taking the filter off, and measured out the 5.7 quarts that my car should take. What remains in the square container in the photo is just what was left in the oil pan I went to the ford dealership today for an oil change less than 100 miles after leaving Valvoline - and even after I drained some off, there was still over 8 quarts of oil in my car. Valvoline just did nothing regarding the old oil or old oil filter. They simply added more oil to the engine.

I made an appointment for a 10:30 oil change. I had an amazing coupon to get it done for free. I…read morewas there at 10:15 to wait for my car. The attendant offered me a ride home and back with a Lyft driver. I went ahead and took the ride home when she said it would be a few hours. I tried calling at 4:30 and was on hold for over 20 minutes. I finally got a text at 5:00 stating my car was done. I spoke with Denise at checkout and told her the wait was not acceptable. She explained that they had 15 cars towed in that day along with all of the appointments. Uggh. She offered me a discount for my next service. Great value with the coupon. Time or money is the big question on whether I will be back.

I had a relatively bad experience here. Car was having trouble restarting with auto start/stop, so…read morewe replaced the battery which did not solve the issue. The car stopped starting all together, so we had it towed here. Being a AAA member, I had sole trust they could diagnose a pretty simple problem and resolve it relatively cheaply. Their diagnosis was it was a bad battery. When they called to let us know, I explained that was likely the least possible scenario. Surely they checked the starter? Anyway, they charged me over $100 to pay for a diagnostic fee, to tell me the battery was bad - a free service at any auto parts store and also on a brand new battery. I had no choice but to pay because it was a weekend, and was closing soon, and I needed to get it towed to a different shop to get the starter replaced. I called the service manager to explain, and ask they refund the diagnostic fee since it was wrong and poorly diagnosed. He was too busy to talk and said he would call back. Still waiting for that call. I don't think they intentionally tried to take advantage of me, but that was a pretty incompetent diagnosis of a car that wouldn't start and will not rely on them again.

"The service was quick and efficient, and the customer service was top-notch…read more Overall, I had a great experience, and the pricing was in line with what l expected."

Very kind and attentive staff. The cost was a little more than I normally pay, but I work across…read morethe street and this was super convenient so I was ok paying a little extra.

Who knew that just driving next door to another repair shop could save you close to $400 on 2 front…read morestruts and 2 tires for the rear. Doing that saved me almost a third of the costs. The gentleman behind the counter heard my story about what I was quoted to fix 2 problems so I could drive at least another 50,000 miles. He gave me a quote and added he could find a 10% discount to save a little more. I made an appointment for 1:00 and came back. Got NAPA struts and Kelly tires witn a 4 wheel alignment. Took longer than originally estimate, but that can be expected especially if you have an afternoon appointment. Didn't try to sell me anything I didn't want and even reset the tire pressure to what I like to run for gas mileage. (Saturns are like Goldilocks about what tires and pressure those tires are set, get it wrong can cost up to 5 mpg) Having long hair and boobs, I have to be careful who I have work on my 17 year old baby. Some shops see someone that they can fool and make a HUGE profit. But I am those types of shops biggest nightmare, a female that knows cars and what it should cost that also have a big mouth. Maybe that is I always have repair shop tell me that the car is in great condition.

It's a freakin' shame. I have used Goodyear centers for years. I've used multiple locations, as…read morewell and this location has irked me enough to write a review, because I have not given them the benefit of the doubt once, twice.... but five times! I have a card through Goodyear, and I use them for their financing options to pay off larger car repairs within 6 months during the promo financing, so this is the primary reason I use Goodyear. The other reason is that they are open on Sundays, which is just not really a common thing for auto shops, other than the Jiffy Lubes of the world. So, where does this frustration come from, you ask? I have called this location 5 different times in the span of 1 year to have my car looked at for either an emergency related item, tire related item, HELL, even an oil change, and I've been told "We can't look at your vehicle until Wednesday". It's always the same. Call on Friday.... "Can't get you in till Wednesday" Call on Sunday morning... "Can't get you in till Wednesday." Monday.... "Sorry, Can't get you in till Wednesday". At this point, you think their corporate office would just send them a giant banner, or one of those inflatable tube guys that says "Can't get you in till Wednesday", because that seems to be the beloved motto of this store. Guys, what in the actual HECK!? I drive by your shop to see only two vehicles on lifts, and maybe 3 vehicles sitting in the lot, and you CAN'T get me in until Wednesday??? Seriously??? I've been let down so much by this location. I'm almost just going to consider them closed down as a location, and use either Hilliard or Grovecity at this point, because it won't matter.... they must only have one tech working in the entire garage on their weekends. Ridiculous. Flippin' ridiculous. If you have an emergency, you might as well keep looking, because you're not going to get your car fixed within an afternoon here.

I appreciate Paul and his honest assessments of what needs to be done and what can be done. He's a…read morepleasure to work with and is almost always able to fit me in if something comes up. Quality work. This is my trusted mechanic in Columbus.

It is so easy to feel intimidated when car troubles arise but I've been going to Paul and his team…read morefor the last 2 years for my little beater Honda and he keeps it running well for me. One time I came in with my side mirror knocked off and he helped me replace it with a scrap just to get me by until I could get it fixed. He's suggested a class to teach people who are intimidated about cars how to do tasks like changing a tire, or the oil in case of emergencies. He's flexible as well. I've called day of, realizing I am well over miles due for an oil change and he gets me in quick. Once he even lent me a car to drive while he was fixing mine. Paul takes care of people.

Good work at a reasonable price. Appreciate the clear and prompt communication. Parts orders and…read morerepair completed within 24 hours.

Took my Subaru so they can diagnose my problem with my engine. Jorge at the front desk was very…read morehelpful in explaining pricing and his team helped find my problem very quickly. They are very affordable and i will recommend them to all my friends and family.

I had a less than ideal experience with a brake job, and I posted a poor review…read more Within a week, the manager contacted me and we resolved the problem, with her insisting on making the problem right at her expense. I don't expect perfection from a company, but the customer service to resolve issues is priceless.

I want to thank Gineen, the service advisor, she helped me out so much with my vehicle, even bought…read moreme lunch for the for wait, she is very knowledgeable with vehicles and if she doesn't know something she will ask Don or look it up. she saved me money, and she doesn't bs around with anything and she makes sure the job gets done correctly. also want to thank Gavin the technician, he did a great job with the breaks and changing my battery out. this location has great service advisors Gineen, Don, they work with you to the best of their ability. thank you and my Kia Seltos thanks you too. lol