"We don't want your money, we want your business". This is the motto Dublin Road Auto Care performs by and I can attest they abide strongly by it. Paul has provided me fair service every time I have taken my car to his shop. He beat competitors on price and time and goes beyond what I initially ask for to address all issues my car might be having. He doesn't just up sell me either. He points out the issues, discusses the options, and lets me decide what will be done. He doesn't force my hand ever. I appreciate the genuine behavior of this shop and will continue to go there. read more

I appreciate Paul and his honest assessments of what needs to be done and what can be done. He's a pleasure to work with and is almost always able to fit me in if something comes up. Quality work. This is my trusted mechanic in Columbus. read more

It is so easy to feel intimidated when car troubles arise but I've been going to Paul and his team for the last 2 years for my little beater Honda and he keeps it running well for me. One time I came in with my side mirror knocked off and he helped me replace it with a scrap just to get me by until I could get it fixed. He's suggested a class to teach people who are intimidated about cars how to do tasks like changing a tire, or the oil in case of emergencies. He's flexible as well. I've called day of, realizing I am well over miles due for an oil change and he gets me in quick. Once he even lent me a car to drive while he was fixing mine. Paul takes care of people. read more

Great experience. Helpful, but no bs or up-selling. They even advised me to look into a recall on my part because they've seen a lot of the same repair come in- I did and now I'm getting reimbursed. Don't think I'll be going anywhere else for my car needs so long as I live in Columbus. read more

Honest and good service. Good story: I drove in one day when I had a flat tire, and couldn't for the life of me get air in it from the pump across the street at BP. I drove in and Terry, I think, said of course he would help me. I was able to stay in my car while he checked the pressure on all four tires. I asked what I owed him and he said nothing, just that I come back for future service. I certainly will! read more

Dublin Road Auto Care - Auto Repair Near Me - Columbus, Ohio

This vehicle has been gone for years and I'm sure it's crushed by now. At this point storage fees would be in excess of $20,000.00 please do not email us again . . . . . I am seeing good reviews. I am perhaps unlucky for getting services. read more

You can stop looking around for an honest mechanic and just call Dublin Road Auto Care. Paul is honest, fair, and prompt. I appreciate how well he takes care of all my car needs. read more

Very friendly man at the front desk plugged a nail hole in my tire and filled the air in my other tires. I was in and out in 15 minutes on my lunch break! read more

I took my 2011 F-150 here with all kinds of problems. Paul did an amazing job troubleshooting and fixing all of my issues. My truck drives like it is brand new. Paul was clearly very trustworthy and provided a fair price. Other mechanics I have used in the past have tried taking advantage of me by overcharging. Paul was very professional and fair. Also, unlike most mechanics I have used, I noticed that Paul keeps his shop very clean and organized... this gave me extra reassurance that he pays attention to detail and does not take short cuts. If I could give a higher rating I would! read more

Very similar experience to Greg S. They had my car for three weeks and could not figure out what was wrong with it. They did not call me once over that three week span, I had to call them every time I wanted an update. Completely felt like it was not a priority for them to work on my car. Very frustrating experience. Based on reviews, seems like they are good if you need an oil change (hence the high reviews) but do not take your car here if you need work done! read more

I noticed a strange sound coming from my car, and I immediately brought my car to Paul at Dublin Road Auto Care. He and another mechanic diagnosed it within 10 minutes (broken muffler) and we made a plan for me to bring in the car the next morning to have it fixed. The next day, they had the parts and they fixed the car without any delays. Also, I liked how the bill was itemized so you knew exactly how much they charged for the parts vs. labor, etc. I will definitely be coming back in the future. read more

They do what they say and say what they do. I came here for some routine work - oil change; air filter change. Dublin was significantly less expensive than my dealer; they got me in for an appointment quickly and the actual charges were less than they originally quoted me. I dropped my car off in the morning and we agreed that I would come back by noon to get it. I got a call mid-morning telling me that one of the parts came in late and that it may be a little after noon before the car was ready. I came at 12:30 and everything was good to go. I'll be back! read more

An independent auto repair shop with a convenient, clean location. They're quite good with repairs on short notice and a good place to stop for the basics (flat tire, oil change). I've even gotten free help for minor problems at times. Even more importantly, they are honest. You may have minor issues along the way but you'll be safe to bring your car here. read more

Hands down one of the best auto care / repair shops in Columbus! Went to another auto care shop for my winterization check and was charged prices no one should be charged! Here at Dublin Road Auto Care, they are honest about their prices and they do not try to do anything to your car without your approval. Paul helped me on my car, and I appreciated him bringing me back to show me what he was fixing and what I should look out for/ how to care for my vehicle. Next time I am having issues with my car, I am definitely going to Dublin Road Auto Care! read more

I didn't have services performed here but I should have! When I called Paul was beyond helpful and kind. He explained everything, looked up parts, was honest about fees and potential other complications with the issue I thought I had going on. In the future I'm going here: fair prices and fantastic customer service read more

As promised I took my car back here when I needed some routine maintenance. Process was pretty quick and extremely affordable.

I've been taking my car to DRAC for about a year and a half now and I've never been disappointed or received shady advice. I've had oil changes, rotations, wiper blades, a tire sealed, and, recently, a tire patch. Yesterday I woke up to a nearly flat tire. I pumped it up and made it to work, but knew it needed looked at. With an inflexible work schedule and traveling from downtown, I didn't make it until 30 min. until close. The guys could have told me to come back tomorrow or could have given me a hard time, but instead they were very kind and understanding and my tire was plugged in 20 minutes flat. Great service. read more

They fit me in for a quick tire repair in the middle of the day, with no problem. In and out in 15 mins, very affordable, and as always they didn't try to sell me anything I didn't need. Just good people. read more

This was my first experience with Dublin Road Auto Care and it was good one. If you are looking for "cheap, quick and easy" then this isn't your repair facility. The staff here take the right amount of time to evaluate your car and let you know about things that could effect you down the road. I was in need of an oil change and my SUV wasn't running right. I called and asked when I could schedule an appointment and was told they could take me immediately. After giving my truck a complete inspection, they found the source of my indentified problem and some I didn't know about. On top of that, they found errors caused by my previous repairman that could have caused major problems for me. For example, the "used" tires that I purchased were 10 years old and designed for a car - not a large SUV like mine. These folks did an excellent job getting my truck back to where it needed to be and on the road again. The price was within the quote but still high for my liking... but the money they saved me from not having an accident or preventable damages far outweigh it. I will use their services again... in the next 4000 miles for my oil change. read more

got me in right away, fast service, thoughtful advice, and a great owner. Will definitely be coming back in the future. Thanks, Paul!!

Y'all, if you're looking for a mechanic in the Columbus area I cannot say enough about Dublin Road Auto Care. They are incredibly professional and kind. Efficient, trust worthy, and will always give it to you straight. They quoted me $1200 on some things I needed to be done on my new car and ended up saving me $800. Paul, one of the owners, is from Vermont. He gave me his card and told me to give him a call if I need anything once I move. But that's not to undersell all the guys working there. They were all instrumental in giving me advice about the type of used car they trust, gave me pointers on how to negotiate, and helped me make a final purchase decision that I'm super confident about. I have returned to them over and over while I've been in the city, and will truly miss them when I'm gone. 10/10 reccomend. Thank you Dublin Road Auto Care! read more

I have to do an update for this place because I only gave them 4 stars the first time and they really need 5. I just got my 75K service the other day, and I've gone there consistently for everything I needed the last few years. I always deal with Paul and he knows me and my car. Whenever I go there they do up an estimate for you before they start. Last time I was there, the initial estimate was low but he ended up having to spend more labor time than anticipated. So when he billed me the same figure at the end, I pointed out he needed to raise the labor time and re-bill me. He said "We want your business, not your money." That's the way to run your business. They never nickel-and-dime me, and we've built a relationship. This is why I'll continue to go there as long as I live in Columbus. read more

This is the real deal car repair place. The technicians are very experienced and truly care about their cusomers. The owner had a gas station in nearby Arlington for many years and had a book of loyal customers. He moved to Dublin Rd. but nothing has changed. When you go to a mechanic the bottom line is trust. That is Terry, the owner's, bottom line. It just does not get any better. read more

My first visit to Dublin Road Auto care was out of convenience as they are located very close to where I work. Subsequent visits, however, are because of the level of service and skill this team offers. Busy shop, but they will find time to listen to your concerns about those weird clunky noises, or that strange fluid dripping.... I've never once driven away with any doubt that I was sold something I didn't really need. Our office will be moving soon, but for the unmatched integrity and service they provide, I'll gladly drive across the city if necessary! read more

I cannot echo the "Honest and Good Service" story more than what's already been written. My husband and I were traveling from Maryland to Minnesota and had just gotten done doing quite a bit of work to our vehicle. As we were continuing our trip through Ohio, we recognize the truck was not operating as it normally would (making a grinding type noise). At 7:15 am - we had pulled off the highway to investigate. While he was researching the vehicle - I was on Yelp looking for places to get the vehicle fixed. After stumbling across Dublin Road Auto Care - I knew we were in luck. We walked in to the repair shop shortly after they opened for the day. Paul greeted us and asked how he could help. Shortly after talking with him, he offered to repair the vehicle. Not only did he offer to repair the vehicle, he offered his employee room for us to rest. While working through the maintenance on our vehicle, he continuously offered to educate us as to what he was doing. Coupled with this, the repairs that we had done to the vehicle would have taken days at any other shop - took Paul and his team 3-3.5 hours.... Paul is amazing. I've always been on the search for a tried and true....honest shop. He met and surpassed every bit of expectations we had. To the point that we had even asked him to do more work - than what our initial issue was! Only because we wanted to spend our dollars at his shop (as opposed to a local shop in Maryland). If you live in the area (or are traveling cross country) and you need an auto shop - do not pass these guys up. Definitely wish we lived closer! Paul - aside from the services aspect - is a good person. He had a huge heart and strong values. Nothing that I am saying here can speak to the appreciation that my husband and I have for Paul and his team. THANK YOU! Erika read more

These guys are amazing. Great honest service. Paul is very personable and great at what he does. And his dog Major is the sweetest pup ever! Prices are very reasonable. Nothing but good things to say about these guys. They also let you observe while your car is being worked on. I always enjoy this because you get to see exactly what they are doing. It's also a great learning opportunity :) read more

The mechanics at the place are some of the most honest people in auto service that I have ever met. They get the work done quickly. I have taken my car there for several repairs and have never had to wait more than a day for it to be fixed. Also, everytime I have gone, I didn't need an appointment and someone was available to do an oil change right away. The prices have never been very steep and they even admitted that I could get cheaper, lower quality tires somewhere else. I took my car in once because it had a weird vibration and the mechanic looked at it for free! I send all my friends here and absolutely trust all the mechanics here. read more

My car has a broken hood latch that doesn't always close all the way. My cousin said she's always had a good experience here, so I called to schedule an appointment. I was told I could just stop in right away and he would fix it for free -- especially due to the potential danger of my hood not completely closing. Paul was great, quickly figured out how to fix it, and showed me how to fix it so I could do it in the future. He then had me do it myself so this could stop being an issue with my car. He only asked that I stop in for oil changes in the future and tell my friends about Dublin Road Auto Care. I will happily do both and am so happy I found a great place to take my car to in Columbus. Seriously -- it's great. read more

Best customer service that I have ever received at a auto shop. They were quick, courteous, and even fixed a scratch on my car FOR FREE. I was just going into get an oil change, and the owner says they always like to do something special for new customers. I definitely recommend this place. They brightened my day. read more

Worked with Paul and several of the team. Very genuine and nice. Took several times to figure out what was making the noise with my car but didn't want me to pay for any service that I didn't need and that he wasn't 100% sure about. This statement created trust and I will refer him any day. Great way for honesty and trust with your female customers. read more

I will never, ever, ever take my truck anywhere else. As others have noted, they are incredibly honest, helpful, kind, and knowledgeable. My brother and I have saved a lot of money coming here and recommend it to all of our friends. They recommended I not replace a faulty oxygen sensor as it was the backup sensor for my car and was not affecting my mileage or anything else and they helped my brother with a large issue on his car and then the warranty when the replaced part failed close to the warranty date. My roommate also went there recently to get her oil changed and they found large metal shavings in the oil and said she only had about 3 weeks left of driving the car before it died. Paul then sat down with her to recommend options for new/used cars which was very helpful. Can't say enough about these guys! read more

I stopped in today due to low tire warning. I had dropped my wife off for a Dr. appt. close by. I was out of town as I live outside of Mount Vernon. He had me pull my car into his garage and he check all four tires and added air where needed, He also check tires for any nails and etc. Charged me nothing. He asked if I was in military and I responded yes I was and said that this was more than enough payment. Awesome! read more

I HIGHLY recommend this repair shop. They had my car fixed the very next day! Super fast and such great service. I will be coming here for repairs from here on. The bill wasn't too awful either. They did no repairs without my consent. read more

Very good customer service. I just had a tire rotation and oil change. They scheduled me day of and did it in 30 minutes. They were personable and willing to explain things. Additionally, told you what you needed and didn't feel pressured to purchase things or into more services. Dog friendly. I'd recommend this place. read more

Best mechanic in Columbus, OH. He is very thorough. Prices are competitive and he will give a very thorough recommendation on what to do. You will not go wrong with him. read more

Dublin Road Auto Care is the BEST!!! For the last 30 years they are the only ones allowed to touch my cars. From Range Rover, Mercedes, Jeep and my present collectible cars they give the very best service. I need a place where I trust the people and the work. They have never let me down. Once, I did check their prices with another company and Dublin Road Auto Care gave the best prices. I am always please to recommend them because I know how amazed that person will be with service. They take the hard problems and fix them. Cars are a big investment. You want to maintain them for safety sake as well. The costs are reasonable here. Nice people too. read more

For car repairs/check-ups, it doesn't get much better than this. In the past, I have come here several times for routine oil changes - both with and without appointments. The guys who work here are honest about the products they use and the prices they charge. I've been to several other places where they try to make me buy a new air filter and/or windshield wipers and then end up putting the cheapest oil in my car. The guys at Dublin use quality products that last longer (more time in between oil changes!) and have never told me I need to change anything other than what was absolutely necessary, which up until recently just involved oil changes. They also always ask if I have coupons - so maybe search a little on the web before your appointment? Despite moving around the country for the past six months, I held off on my 50k tuneup until I could get back to these guys. I was not only greeted with fresh coffee and internet service while I waited, but was invited back to their shop if I wanted to watch everything they were checking. I've been traveling around the country recently and could tell my tires were almost dangerously worn. Despite expecting/knowing this, the guy working on my car still took me around to each tire to show me how low the tread had gotten and why (for my safety) I needed new tires immediately. Expecting to have to come back for this, I was surprised when he said it would only take another hour as they would go pick up the tires right then so that I wasn't driving a ticking time bomb. And because he was already in for the 50k, he also waived most of the labor cost. Finally, before coming in, the light on my car kept indicating that one of my tire pressure monitors was off/not working. The guy working on my car said it should reset with the new tires, but if not I could take it to his son's shop for free where they have a big computer tool to reset it. This is the first car repair shop I've been to that has restored my confidence that there are still good and honest mechanics out there. If you're in Columbus, this is the best place for you, your wallet, and your car. PS - The owners dog usually is also hanging around to play with, if you're a dog person. read more

My wife has been taking her car to Paul and Dublin Auto Care for nearly 10 years. When I started working right down the road from Dublin Auto Care, I started taking my car as well, and can't be happier with the service we receive. Honest, quality work, and you can't beat the fair pricing. It's true what they say...it's harder to find a good, honest mechanic than it is a doctor, and my wife and I are happy we found Dublin Auto Care! read more

Dublin Road Auto Care has been great. Paul is so helpful and always communicates well. Most recently, I had a hole in my exhaust system and the cost was going to be $1200 for a replacement. He fixed it for $100 with a weld job. I couldn't be happier with the honesty, speed and price. Thanks Paul! read more

I took my car here because it was stalling out in idle. During the first week it was there, I had to call multiple times to get updates on it's progress - it almost felt like they forgot to work on it at times. After it was there for two full weeks, they called and said they couldn't figure out what the issue was. They replaced some gaskets and added 1 quart of oil. Between these basic repairs and the time they spent "looking at it" I was given a bill for $500. The car literally stalled out on my way home that evening. I called them back the next day to explain that the car wasn't fixed and asked if it had stalled on them at all - I was shocked to hear that they hadn't ever taken it for a test drive to diagnose the problem. I also asked them if they had checked multiple parts to see if they were causing the issue (I obtained the list after a quick google search of car engines stalling in idle) and they said that they hadn't checked any of those either. They said I could bring the car back in and they would "look it over" again but didn't mention anything about a discount or refund for their previous "work". Fed up, I decided to take the car to Northend Wrench in Clintonville. The mechanics there called me 2 hours after I brought it in and said it had a bad mass air flow sensor - parts and labor was $400 and it runs like new. Under no circumstances would I return to Dublin Road Auto Care as I was clearly ripped off. read more