I don't go online and write reviews very often but I felt compelled to write this one. Everyone says moving is one of the most stressful things you can do and they're not wrong. If you're reading this review, it means you're trying to pick a moving company just like my wife and I were a couple of weeks ago. We reached out to Van Express because they were recommended to us by a friend and decided to use them based on that recommendation but also because they were available on the schedule we needed (pick up one day, hold everything and then deliver another day) and their estimate was very competitive but we all know how estimates can be! We felt confident in our decision but the process did not get off to a great start. On the day off the pickup, the job they had in the morning ran long and they were delayed two hours beyond their original arrival time. Loading did not start until 3pm and because the guys were already tired, they didn't finish until around 1030pm. The crew worked diligently though to get everything done even though they were clearly exhausted and we felt happy enough with the way they had worked and taken care of our possessions that we didn't care about the time. On Saturday morning, the crew called as promised to let us know they were 30 mins away and once they arrived, they worked quickly but carefully to get everything unloaded and placed in the correct rooms and all of the furniture reassembled. They worked so efficiently that despite the longer time required to load everything, they did not go over the estimated hours and we paid exactly what we had been quoted. The crew were all very professional, very polite and very courteous throughout the process. Special praise though is reserved for Omar. He was the foreman for both loading and unloading and he was unbelievable. He was calm, patient and in control of the whole process. He communicated any issues that came up very clearly and reviewed every detail with us throughout the move. I really can't say enough good things about him. We had another foreman, Mike, working as part of the crew during the unload too and he was excellent as well. I would recommend Van Express to anyone. If the other crews are anything like the crew we had, then you will be in good hands and if Omar or Mike happen to be the foreman on your move, then you can be assured that they will do anything and everything to make your move a success. read more

This was the best move I've ever had BY FAR. Imad and the other 2 men were so careful with my belongings. I can't tell you how much I appreciated that. They moved quickly and efficiently. I thought the price was extremely reasonable. I will absolutely be calling them for my next move. read more

1 bedroom apt move....elevator in both locations. Good stuff: 1. Very professional management. 2. Very professional and hard working movers who were mindful of the time and they did nothing but work as soon as they arrived. 3. Easy to understand rates. I will I agree there were no hidden fees Not so good stuff: 1. Movers were 1 hour late. 8-9am window. I got a call at 9am saying they would be at my residence at 10am. They mentioned they were not stuck in traffic so I'm not sure of the reason for the hour delay. not a huge deal. 2. They didn't bring a hand-truck for a move that was 90% boxes and bags. of course the bags could be carried but the large amount of boxes though....? Bad stuff: 1. The movers didn't pay attention to any of the labels/warnings on the boxes. Some boxes could withstand being thrown around so they just had labels indicating what room they go in ( ignored but that's ok). Others contained fragile items such as glass, plants/flowers and other delicate things. There were labels on every side of those boxes saying fragile or please do not stack anything on top and a few had arrows and labels so that they knew that those boxes could not be overturned ( these boxes contained flowers/plants). everything was overturned and left in the new apt with other boxes on top of them. Now i will say this..from the beginning time was a concern for me. I had been quoted three hours with two guys ( though management thought it would take 4 hrs). They did make sure that i knew if it went over that i would be charged in 15 min increments. I totally understood and at no time did I ever tell anyone the move was taking too long. Due to my concern... I give them my hand truck and i actually helped them move! I was the third guy for a three hour move. Therefore I kind of think they should have had time to pay attention to the messages that were on the boxes. A couple small things were damaged. not the end of the world but just annoying as hell. I'm new to using movers so I will most likely try another company for my next move to see how they compare BUT I will keep Van Express in mind in the future since overall I did not have a bad experience. read more

Awesome team of guys, they really exemplified team work. Very professional, careful, clean, and efficient. Their driving and maneuvering skills were the best you've seen! Fair pricing, no hidden fees. I recommend 100%! read more

I will absolutely use this company again for all my moving needs. We had a slightly complicated move that we needed done. We had a large antique pump organ at our home that we needed moved to a store about a half an hour away. Once that one was delivered we needed to bring a larger one home that we purchased there. We were scheduled by Maddie who was super friendly, gave us excellent and prompt service and a reasonable quote. Wahid and Louis were our movers and they were wonderful. They expertly wrapped and were super careful with the fragile furniture. Everything arrived in perfect condition and they set up the new organ easily. I could not have asked for better service!! read more

This was the easiest move you can have. Quick quotes that were aggressive and most important, they were accurate. Moved local and they were done ahead of schedule. Polite, attentive work crew that did not waste time. Professional service that I highly recommend. read more

I did my shopping prior to choosing Van Express. I have only considered companies that were willing to come and see the house and provide me with final price. Estimates were not accepted by me, only final price. The team was very professional and paid attention to keeping my staff and the house(walls,floor) undamaged. Lazar the guy in charge was very nice to deal with before and during the move. If I move again I will definitely choose Van Express again and I have already recommended Van express to the guy who will enter the house I left. I could not expect a better service, it is as good as it gets. Misha read more

Outstanding. The guys did my move from West Orange to Old Bridge today and it could not have gone better. Everything arrived safely, the guys were so nice and we paid less than $10 over our estimate, which was about $1200 less than other places I checked. Highly recommend and thanks for taking is on a short notice Sunday! read more

I had a great experience moving from Secaucus to Hackensack last week. From the initial contact to the end, the service was great, honest and very friendly. There was no breakage and in fact they fixed a piece which was missing a screw. I will definitely be recommending you to my friends. read more

Needed to move my belongings from storage to a 1bd apartment. They promised start time of 9AM and 4-5 hours total for the move. Was waiting by the storage for hours upon hours, with their office telling me that they are on the way every time I call, or that they got held up with the previous move, or whatever else and that they would be there in 40 mins. Hour after hour after hour. Finally some bozos show up in a rental truck around 5PM. Same ridiculous excuses about being held up. Only one was speaking decent English and was translating what to do to others in Arabic. Otherwise, the move was fine, some minor damage. That said, this is not a professional company, more like some random guys in a rental truck, probably getting paid under the table. read more

They were late getting to the job but they made up for in the loading of items to be moved. Very professional. Everything to be moved was wrapped properly. They put all items in the new house where I wanted them. read more

Used these guys from Hoboken to Nutley, highly recommended! Prompt, effecient and worked hard/smart! Very positive! (Note: i also used Unpakt.com to book them) read more

GREAT EXPERIENCE with Van Express. Very customer focused and they delivered on what they promised. They made our moving experience stress free and "almost" enjoyable. Van Express packed up our home in New Jersey, stored our items for about 2 weeks and then delivered our items to our new home in Virginia. They were courteous and very hard working. Highly recommend. read more

From start to finish, these guys were top notch professionals. The gentlemen doing the estimate did a great job, which ultimately turned out to be accurate. They also were the most reasonably priced of the several people that we got quotes from. Scheduling was easy, and they were very flexible with the rescheduling (did so a few days before the move). The crew of 4 showed up early, though only charged from the agreed upon start time. They worked in an intelligent and coordinated manner, patiently answering any questions we had and asked us anything they were unsure of. When we got to the new house, they were again very coordinated and methodical, always ensuring we had everything where we wanted. In short, professional from start to finish, and sympathetic to the customers going through the stressful time of moving. Hardworking and honest, no hidden costs. I strongly recommend Van Express! read more

Moving is always a painful, stressful process, but these guys made it easy as can be! I called over a dozen movers and half of them sounded so sketchy over the phone. Many had bad reviews or wanted to charge $1000 to move about 200 SF of stuff. I felt stuck, and kind of hopeless to be honest...until I spoke to David. He was calm, friendly and projected a vibe through the phone where I felt like I could trust him and the company. He walked me through this process and made it as simple as could be. Moving day is usually in my top 10 of hardest things to do, but their team of three guys made it a breeze. They had a system where one guy wrapped and prepared everything and moved it out, while the other 2 moved it down 3 flights of stairs. They were super efficient and it only took 2 hours to move me!!! I've recommended them to those I know and now felt obligated to tell the world as well. They aren't sketchy, and are reliable and they didn't charge me an exorbitant amount of money. I feel really lucky to have found them. THANK YOU GUYS!! read more

Great service from beginning to end! Starting with David Barros for the estimate, everyone was courteous, prompt and communicative. Calls and texts were returned - even on a Sunday. The moving crew was fast, efficient, thoughtful and careful. Overall the experience exceeded my expectations. And this included the very reasonable cost! read more

Recently used Van Express for a local move, everytime I called the people I spoke with very pleasant, over the phone and empathized with my stress level, the movers that showed up carried themselves in a very professional way and even though I may have been a tad over the top and demanding with them, they handled me in stride, and did the very best I could have expected. I will use them in all of my future moves. Great job Van Express you will be referred to all my friends. read more

As stated in previous posts. You can't find a more stress free moving company than van express. The owner takes the time to travel to your house at any time - calculates a price for you on the spot and there are no extra charges at all. We had 4 stops on our move as we were moving into our first house - no problems at all - they made all those stops at no additional charge - just super nice and honest guys. Maddie at the office is super friendly and responds back to all inquires quickly. These guys are truly pros and very nest but best of all super fast. We were dome with our 4 stop move within 4 hours. Thanks can express - already recommended them to countless friends! read more

I had 2 different moves done with this company and I have to say I am very happy with everything. The manager and staff are the most friendliest and helpful people. The move from Brooklyn, NY to NJ went smooth in both moves (second one being the best), only exception was one draw which the track was broke in the first move, but after talking with them, they reimbursed fully for the repair. I recommend these guys to anyone and any issues, they deal with it promptly. Whatever they took apart, the easily put back together. They also work very fast to make sure of the time not going over what they estimated. read more

I used Van Express for a double move. They moved me out of one residence and into storage on July 13th and then they moved me again from my storage location into my new home on August 28th. Both moves went very well. I felt that the movers were very cautious with my belongings and took the time to properly protect my furnishings. I had done most of the packing myself but they were prepared to do the necessary residual packing. (I did notify them in advance that I wanted them to pack my TVs.) On the second move there was a slight glitch but Dave (De Barros) corrected the problem immediately and professionally. Moving can be very stressful. I was grateful to be working with such a professional organization. read more

I had Luis and Alex help me move today and they were great. They were super quick but careful of my belongings. And showed up on time! I would recommend them to anyone who is moving. Most affordable moving company around. Thanks guys! :) read more

Honest, efficient movers who also happen to be exceedingly friendly. This counts for quite a bit during a stressful move, and aren't all moves stressful? Well, you'll be less stressed with Van Express. They were very up front about costs and timing and there were no surprises on the final bill. We used them for a local move and were very pleased. read more

Very good moving service. Scheduled 2 moves (local) to bring items to a charity when cleaning out my parents' storage lockers. Lived up to positive Angie's list rating. No problems. 1st move ran over budget a bit but I expected that from the information my sales rep and my mom gave me. David in customer service is great to work with. All movers sent were satisfactory. Price was far cheaper than what 1800 GoTJunk wanted and the books would have ended up in a dump so I feel that this was an excellent experience. read more

These guys did a great job! They showed up earlier then needed and worked very quickly! After the move out, there was a mark left on our condo association's wall. Of course, the condo had to hold our deposit to repair it. We contacted Van Express and they said they would pay the bill, and they did. They sent the money quickly and I thank them for doing what they said! Overall, the guys were wonderful and we would definitely use them again. read more

i recently used van express for a local move for my wife and it was the best move that we have ever done. we are military and have done numerous moves with the army (up to about 6 already) but this was a personal move and it definitely beat all the others by a long shot. the movers came early and got everything out of the apartment in impressive time. all the furniture was taken apart and wrapped up safely including a tv and large printer. things were set up in the new place also in a quick manner and put together without any hitches. we even tried to do small things like put shelves into a tv stand and move a rug around and the movers without hesitation offered to help...truly great service!!!!!! i would without a doubt recommend them for a move!!!!! read more

very nice people when talking with them they came for the move last week and could not get all items they quoted for into the trucks because 1 truck was small When i asked them have the rest of the items moved to the new home they told me they did not make money on the flat rate quote and i had to pay an hourly rate for them truck to bring the rest I WOULD NOT RECOMMEND THEM TO ANYONE read more

I had a great experience with these guys. I had another mover bail on me while I was on vacation, so I was left scrambling to find a reputable company to handle my last minute request. They were able to to give me a fair price based on an emailed list of the items in my home that I sent. The day of the move, they showed up on time and were very courteous. There were no hidden fees and no shenanigans! Everything was exactly as they said it would be and it was done very professionally. I would recommend them and use them again in a heartbeat read more

They do great work. Arrived on time service was awesome. Lucas took care of everything anyone moving I recommend their services.

I had read a number of horror stories about movers and did as much research as I could. Van Express offered a flat rate deal and my antenna went immediately up (I talked to two other movers and one said by the pound and the other said by the hour.) Well, Mark & his crew showed up somewhat late & I got a little nervous. But it was all for naught. They worked diligently, nothing was broken. Based on my experience, I would recommend Van Express without question. read more

Absolutely the worst moving experience ever. They sent me two movers, one of whom was physically ill and used my bathroom to vomit. This wouldn't have been the worst thing, except he was too weak to move my furniture. I had to help move my own couch into the moving truck. They arrived at least half an hour late at my destination with no explanation why. They broke my two bookshelves. The move took 9 hours for what they themselves told me would be a four hour job. The worst part was when they tried to bill me DOUBLE what they had quoted me. When I refused, the mover called the owner and made me talk to him. The owner told me it was my fault the move took 9 hours instead of 4, because I "didn't tell him that my new apartment building had long hallways." Save yourself time and frustration and go with a different company, even if the quote is higher than what these scammers quote you. (Edit: in response to the owners comment below, I'm not a competitor writing a bad review, just a ripped-off former customer.) read more

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We used van express for a complete move within the state of New Jersey. The workers were courteous quick and careful. Yes a few things were broken and some of the boxes. Here's the thing if you don't want something broken pack that stuff up and you move it. The best part was they forgot a small one dollar piece to my patio set as it got lost in the truck. 3 1/2 weeks later is there on my doorstep. That's cool and I do appreciate that. They drove all the way out of their way to come here and drop a one dollar piece off. I would use again. Just don't try sneaky charges during the move. Didn't fall for it. read more

We had to move and put all of our stuff into storage while we waited to close on our house. With such a stressful ordeal, Van Express was a Godsend. They helped us pack the storage Pods. Two months later, when we were ready to move in, help us unload the Pods. Dave was really great to work with and there were no hidden costs. They were not only cost efficient but also time efficient with their work! read more

Look elsewhere!!! I was charged for an extra hour of "travel time" and somehow it took me 20 mins to get to the second address and it took them an hour and 20 mins Allegedly there was "a lot of traffic" which I don't believe for a second. That was done deliberately. They chose to wrap only half of my desk with cloths- a desk that was expensive. The half of the desk that wasn't wrapped now has several deep scratches and it looked like they just threw it in the back of their truck!! I was overcharged and the only large item I moved was damaged. Will never use them again!! Avoid!!! read more

Awesome experience! They were on time, and super courteous and gentle with the furniture which I loved. My house is a little tricky to get too since it's not listed on the GPS! (Brand new home) once we got it resolved the guys were all cheerful and didn't let the delay stop them! We than headed over to my new apartment, what made the experience moving to the apartment even better was that they knew the area, and the apartment I was moving into because they come here so much! So they knew exactly where the loading dock and where everything was. I would recommend this company 100% read more

I found this company through Yelp reviews and would definitely use them again. The guys worked hard right from the time they got to my location. There was a mismatch on the original time estimate and Jasper, the crew chief immediately caught what appeared to be an over-billing of the hours estimated. He put me on the phone with Lazar who had originally estimated the job and the matter was cleared up right there in a very fair manner. My worst nightmare when using movers is that they give you an estimate, they arrive, begin work and hit you with a much bigger bill. This situation was the exact opposite. My final bill came in less than the original estimate. The men were efficient and incredibly good natured given the fact that my wife and I had added an extra drop off point on the original plan and that we frankly dithered, having the poor guys move things back and forth on the truck as we decided what should go into my new office and what should go back home. They had to carry a number of pieces up and down stairs as we were making up and changing our minds. All throughout, they were helpful and all around good sports about our changes. I would definitely recommend this company and would use them again. They were honest with their time, courteous and immediately corrected what looked like could have been a problem with the estimate. Of course, not everyone can expect the cost to come in below the estimate. But the point is that they were fast, efficient and honest. They corrected a problem immediately and they were all around good guys to work with. What more can you ask for? Jim, Montclair NJ read more

I had some damaged household effects during my interstate move from NJ to MS. However, the company was most responsive to my claim and I found them to be very reasonable and professional in resolving my concerns. For this reason, I would provide Van Express with an overall A-OK rating. George S. read more

I would recommend using Van Express. I called Van Express earlier this week to see if they could squeeze in a move on Saturday. I knew it was unlikely considering it was the short notice and the end of the month but they were able to fit in my move. They were on time, professional, careful, and diligent. They carefully wrapped and moved my belongings and unloaded them into a storage unit, thoughtfully stacking them and leaving the items near the front that I requested to be able to access. The team at Van Express made my move as quick and stress free as it possibly could have been. read more

We were very dissatisfied with this company. When researching this company my husband provided them with the measurements, number of boxes & furniture to be moved in order to get a close estimate. They provided inaccurate estimates, it took 28 days to deliver our furniture which were moved from our home to a warehouse and back into a truck which was not disclosed to us especially during COVID!! The staff did not wear masks or gloves and upon delivery 28 days later they felt insulted because we were wearing masks when they delivered our furniture. On the day of moving that rate changed tremendously and was reduced to 1/4 of our belongings for the quote given. Upon delivery new boxes were broken, ripped, bent & dirty due to multiple moving from this company especially boxes marked as fragile! Glasses were broken, one of my diplomas is missing, missing a box and on delivery they mistakenly brought in things that we had to inform them didn't belong to us. Upon calling customer service to determine when our furniture would be delivered we were given multiple lies. Our advice DO NOT USE THIS COMPANY!! read more

Van Express did not offer me the cheapest estimate, but they had the best reviews of all the companies that I researched so I decided to hire them. It was definitely worth it! They were very careful with all of my furniture and worked quickly. I was so impressed with the entire experience. I would recommend them to anyone looking for a stress-free move. read more

We have recently utilized Van Express highly efficient and flexible moving service to South Carolina. I want to congratulate to the crews at Van Express for being professional and courteous in their operation execution. They also listened to the customers on suggestions to streamline the move. We are very happy with Van Express. We will certainly use them again in the future. Patrick read more