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    NYC Great Movers

    4.4 (20 reviews)
    Open 9:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - NYC Great Movers

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    I am so disappointed to have to write this review. I actually hired NYC Great Movers twice in the year 2020, and both times they were absolutely on top of everything: courteous, professional, organized, prepared and efficient. And affordable. I recommended them to at least two other friends who had fantastic experiences. Fast-forward two years later, and I had the exact opposite experience. First, the movers showed up 10 days early. Granted, my move date had changed from the 1st of the month to the 10th, so I could understand how the mix-up could occur. But when the movers relentlessly rang my and my neighbors' doorbells at 8am on a Saturday until I opened the door, that should have been my first clue that the company had deteriorated in its operations. I scheduled a move from a 2 BDR apartment with a lot of boxes and furniture. The company sent two guys, which was not enough. When, on the 10th, they returned, one of the guys told me that I needed to stand outside and watch their moving truck, which was double-parked illegally. My move was actually from the 2nd floor to the basement, so I had no idea why they even brought the truck. All that information had been conveyed well ahead of time. Nonetheless, I wanted to be helpful, so I obliged and sat outside and watched their truck while the guys moved my stuff from the second floor to the basement for temporary storage. I wasn't worried about not being able to supervise them on-site, since my last moves in 2020 were at the height of the pandemic, when it felt safer to remain outside, and both times NYC Great Movers did such a superb job. Additionally, my landlords were present in the first floor of the building and had expressed to the movers several times that they were available to troubleshoot or consult if needed. At one point, one of the movers came outside and told me that there was one large table that was not going to fit down the narrow stairwell to the basement. He said that ramming it though would damage the walls. So I followed him inside, where, after a brief consultation with my landlords, we determined that the movers could just leave the table in a room on the first floor. Problem averted, right? So imagine my surprise when, after tipping generously, my landlords notified me an hour later that a tremendous amount of damage had been done to the walls and ceiling of the stairway. I texted the mover who had been coordinating the operation. The mover was immediately defensive when I told him that he should have told me about the damage that he caused, instead of just taking off. The following day, I followed up with the company. I told Saad, who seemed to be the manager, that I shouldn't have had to watch the double-parked truck in the cold, that the movers clearly did wrong to not ask either me or the landlords how to proceed if it seemed like something wouldn't fit. I wanted the company to send out someone to fix the damage. The man with whom I spoke was very gracious and conciliatory, but he strung me along for weeks. When my landlords asked their contractor for an estimate for repairing the damages, it came to $400. I am not the kind of person to be obnoxious to workers or to call repeatedly and follow up multiple times. I'm also very busy. NYC Great Movers did not return my texts or emails. When I finally made the time to call again, many days later, the man I spoke to gave me a link to a scammy fake arbitration company with a typo-ridden website. Eventually, when I told him I would have no choice but to write an honest review about the experience, I was offered $100. That's less than the tip I gave. So, here is the review. Don't hire these guys. What a shame.

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    I would definitely recommend NYC Great Movers. Fast and efficient. Great customer service!

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    They were professional, courteous, and efficient.

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    JP Urban Moving

    JP Urban Moving

    (488 reviews)

    Prospect Heights

    Absolutely the best movers around. From scheduling to execution they exceeded expectations and…read moreeverything was flawless. The crew was amazing, incredibly profeessional, polite, took excellent care with our belongings, and went out of their way to make sure everything was addressed. We were stressed about the move but it went so smooth, and they made it so easy, that we had nothing to worry about. We had them pack all of our belongings, best choice we ever made. It would have taken us days to do it ourselves and things would have broken along the way. They did it quickly and securely and it went off without any incidents. Thanks for a great experience, you can't go wrong with these guys!

    A fantastic experience start to finish. We moved 10 years ago and got a quote from another mover,…read moreand a prelim quote from JP Urban. Unfortunately we went with the other mover as my wife had used them before, but now I've come to realize we should have let them both quote us on the move. This time, I decided just based off of Yelp and other reviews to stick with JP Urban. Now cameras\phones\AI I assume is so advanced you can do a virtual walkthrough for your quote, which is very nice. Milan was fantastic at setting everything up, Ronny and JR were in charge of the crew, and they were fantastic at navigating the myriad issues involved (coop to coop move). They managed to move 5 Billy bookcases, 3 of which are 15 years old at this point, without a single issue of any kind. These are not the sturdiest of items, so I find that impressive. They had zero damage at either building, and given what I saw in the myriad moves from our old building, where I was a member of the board, most moving companies have a total lack of care.

    Solidarity Movers - All of our trucks are muralized by local artists on one side, beautifying the city with each new move! Check our website to learn more.

    Solidarity Movers

    (246 reviews)

    Dyker Heights

    I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

    Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

    Vector Movers NJ - Vector Movers NJ - best moving services

    Vector Movers NJ

    (525 reviews)

    I was moving from NJ suburbs to Jersey City. Before moving, they gave me next steps and how to…read moresecure parking in JC, which was pretty straightforward and simple. For the actual moving, they were INSANELY fast, and we were ahead of schedule the whole time. Genuinely moving at the speed of light. We were in and out of my old place in 40 minutes (granted, that depends on the amount of stuff). Romy was super nice, very reassuring, and all of them helped me move the extra stuff from my car as well. All my more delicate furniture was wrapped nicely and moved carefully. Overall, I went into this with a lot of stress beforehand, but was left feeling reassured and pretty calm. No complaints, would hire again!

    I think 5 star reviews on yelp are fake. First time with vector it was WORST experience. Vector…read moreoffice staff were very kind and gave us the best quotes it's just the actual people who stuff that were worst. We have moved multiple times in east cost always use the same mover from NY. This time thought of trying a NJ based mover. Here are the issues 1.Lack of professional behavior. They came inside saw that entryway table had a few bills picked them up asked me which currency it is. 2. One of the kitchen packers opens lid of my spice box (I had leaves and chillies puts his nose in sniffs and asks what is it? 3. Packed every little thing in white wrapper so unpacking was hell. Single stainless steel spoon wrapped in 4 layers of packing . 4. Who does this .packing open can of bleach with groceries. While unpacking I saw white dust thought its paint once I hit end of box it was bleach so ended up throwing everything from that box. Which professional mover does that 5. Random packing. I had very organized closet but they picked random items and packed in diff boxes so i had box with sweaters pillow covers photo frames and belts all from diff parts of closet. LASTLY we were given pricing we paid that by bill and paid $800 extra over that without receipt as they demanded that they packed box. When vector gave me a quote it included 10 medium boxes $20 per box but the guys packed everything with white wrapper in kitten not one but 4 sheets and increased boxes packed to 30 , unethically charging us for small boxes stuffed with white paper. Please note it was a very painful experience and no one deserves this kind of billing or nonsense

    ZeroMax Moving and Storage

    ZeroMax Moving and Storage

    (264 reviews)

    Red Hook

    Used ZeroMax for a few items and they delivered it perfectly. No issues with their service. I…read morehighly recommend them

    tl;dr Dispatch was great, crew was horrible…read more I want to be fair. Dispatch was professional, helpful, and the price was reasonable, especially for short notice. I wasn't pushed to give more of a tip, although I did tip more than recommended. I was initially really satisfied, but have since discovered they deliberately damaged a 6-level stacked metal card cabinet. When I included it in the inventory, I wasn't aware there were still items in the drawers. Our move was extremely chaotic, and the moving service that we used prior, checked all drawers to make sure they were empty, before moving items. People make mistakes, especially in stressful circumstances. Nonetheless, I accept that the responsibility of checking was still ultimately mine. However, if I had been made aware there were still items inside, I would have apologized, and either offered to pay more, or moved the drawers myself. After arriving at the new location, my son heard clinking sounds, as one of the movers walked past him smirking, while shaking and swinging the drawers, one in each hand. He then threw the drawers on their sides, onto one of my metal bookcases, which was apparently repeated for all 6 stacks. Between the throwing and shaking, the outer surfaces of the drawers and top of the bookcase were scratched and scuffed. The individual drawers were so badly dented that I had trouble putting several back in once removed, to retrieve the items that had been flung into the very back, past the drawers. They could have refused to take the cabinet, like they did with several boxes I had pointed out at the beginning of the move as needing to be prioritized. I had to beg and offer them more money to get those boxes onto the truck, because they said they'd already taken enough items. It wasn't until they called dispatch that they were told I had preemptively paid more the day before, because I didn't want to risk undercounting the boxes and other items. Dispatch said I didn't owe anything more, and told them to take the boxes. I was trying to understand why this crew didn't simply decline to move the cabinet, like with the boxes. They would have been well within their rights, because it violated their company's policy. Given the smirking and throwing, the only conclusion I can make is that this crew found messing with customers and damaging their items, fun.

    Roadway Moving

    Roadway Moving

    (549 reviews)

    Midtown East

    This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

    I don't usually write reviews, but this experience absolutely deserves one…read more I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them.

    NYC Great Movers - movers - Updated September 2026

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