Awesome service Fair Pricing I've used Jhit to restore data, repair crashed laptops, and purchase tablets Clear pricing, negotiable, and great products, pre owned. Knowledgeable and willing to teach read more

TLDR: paid $200 for this. Not the quality work I expect from the price. Try somewhere else. My sons 1yr old iPad 9th generation accidentally had a 15 pound dumbbell fall from a short height onto the screen (less than 6in) and it cracked in 2 places. Thankfully because the height was short there was no pixel damage, the screen had normal responsiveness, and otherwise the iPad appeared to function normally. I work long hours so had the iPad at home for 4 days prior to bringing it to Techy, June 26. Bringing it in they told me it would be 189.99 for the screen repair and with taxes that came out to just above $200. I probably should have walked away at this point but hindsight is 20/20 and they said it would be done within a day or 2 and i was going on vacation the following week so just wanted the work done. Plus on Google reviews they had a 5 star rating with a decent number of reviews so I decided to go through with the work. So they called me and said it was done the same day i brought it in. Unfortunately I was already at work so came to pick it up the next day (Day 2). They said during their testing that the screen kept turning on and off (this didn't happen before I brought it in and like I mentioned I had it for 4 days broken before bringing it in) so they would need another day to fix the problem. No problem. Thankfully I live close by. They call later that day and say it's done. Again I'm at work so have to wait until the next day. Next day (Day 3) comes and I get a call that it isn't charging so they need another day. Next day (Day 4, June 30) comes and this is what I pick up. Mind you there was never any crack or damage to the button. I wish I had taken a picture of what the broken screen looked like prior but unfortunately I didnt. When questioning them about it they said they had to reseat the button multiple times and this is unfortunately the best they could do. The button is loose in the seating plus a visible gap so I'm sure all kinds of dust and debris will get inside. Also the previous button has Touch ID capabilities and this new one does not. The worst part is that there is a warranty on the screen if it stops working but I asked about if the button is covered under the warranty and it of course isn't. I also noticed some small cracks that look to be under the new screen. They don't seem to impact the functionality of the screen and is just more a cosmetic defect so im not as worried about that. Plus if the screen stops functioning due to a tech issue that's at least covered. I'm devastated. I expected much better quality work for $200. I feel like I got scammed. The one good point is all the staff was very nice and professional. The visible appearance of the shop is nice and clean. I want to clarify I am not unhappy with the time it took for them to do the work just the overall quality of work and price together. I have no problem if you need extra time to do good work. Update: July 27th the button has completely stopped working. So less than a month. I also have noticed that I've had issues accessing my sons Apple ID which has me very concerned and this wasn't a problem prior. I don't even want to take it back to have them potentially ruin it more so here I am with a broken iPad out $200 with a potential security issue. read more

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Used this business for Verizon cell repair twice. Last summer and today. Both times, they correctly diagnosed, quoted price, then fixed the same day. I had gone to a Verizon store. Verizon claimed I needed to replace phone. Full price. Techy fixed for a lot less. Keeping all my apps/programming. This company has saved me personally much time money and aggravation. read more

"My wife's work phone had an LCD leak and lost the touch functionality, and we were in urgent need of the repair, and called several stores in the area and no one was able to work on the Zflip 4G screen replacement. We called Techy and they were able to order the part next day and worked on the repair and we have the phone that looks brand new!! I highly recommend using Techy for your electronics repairs" I am definitely going back!! Thanks Sri read more

Copy and pasting my google review which includes a reply from the business & my response. Edit: Response - Sep 28, 2023 [Ms. Sarah, the repair cost and timeline were pre informed to you and it happened with your consent, we had informed you each and every step of the repair. We had communicated via email and phone calls both, we will send screenshots to your email. ] ^^^^^^ Yes, I consented to send out my computer when I was told it was going to be a while due to the tech being on vacation. However, it was me calling asking for updates and me emailing. You guys never emailed me until I messaged you through your website late August saying, "Hello, I called the other day asking for updates on my computer. I left my computer with you all for a while and had not heard back so didnt know what was up. It appears I received a phone call back a few hours later but I must have missed it. " [If you were not ok with timeline and price, you could have informed us.] ^^^^^^ I should have been more clear that I was getting increasingly frustrated with what I felt like a lack of communication for an expensive item. I also had no idea what the partial charge was in the invoice for the diagnosis was. At the very least I should have been shared tracking information so I could know when to expect my computer instead of calling. [We do offer lifetime warranty for screen replacement, 6months warranty on battery replacement and 1 month warranty on board repairs, but there won't be any warranty on liquid damages.] ^^^^^^ The invoice says liquid damage Treatment and Lifetime warranty, What does that mean? i was also never told there would be no warranty on liquid damages until after i paid. [We will be happy to replace Missing screws even if it's more than a month or two after the repair.] ^^^^^^ What else was overlooked and missed in my repair? If i'm paying half a grand I expect all my screws back and not missing half of them with the other 3 poorly put in place. I can't tighten them myself because standard tools dont work on them so I had to go to another store to get them fixed. I shouldnt have to do that to begin with. ____________ Was initially upset due to pricing but partially my fault for forgetting they asked me for approval for a $500 bc it took so long to get it back. They don't do email communication. Just phone calls. The manager said any future issues would not be covered under warranty and considered a new issue due to the fact my damage was caused by liquid. I was not told this prior but manager said I should've read the fine print on my receipt. Warranty on invoice says lifetime so don't include that if that's not the case. $50 shipping added bc the tech is based in Florida but he was on vacation so repair took longer. I also just realized my computer is missing 3 screws and the others are not tightly screwed on so I'm extremely upset for the amount I paid and time I waited. read more

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Replaced my broken iphone back-glass! Quick turn around and great service! Highly recommended

Was very happy with the customer service and professionalism shown by the staff at Techy. We took two laptops for repair and they were extremely professional in diagnosing the issue and suggesting a fix that fit in our budget. Would highly recommend Techy and would definitely go back there for our laptop and phone needs. read more

I've used them twice to repair for issues with my laptop. Fast, reasonable prices and great customer service. Highly recommend.

The service was great and professional. The diagnosis was done in a timely and orderly manner. The service tech went over and beyond that was expected and we were surprised at the level of service. Thanks Techy read more

Had the pleasure of dealing with Josh yesterday! My phone had the screen of death and I had been without it for 2 days. We were referred to Techy by another company that did not have my screen in stock. We called Techy and Josh said we have it come on over. He fixed me up in about an hour and 15 minutes which was great to me after being without it after 2 days. Josh was very friendly, very knowledgeable and let me know everything he tried before resorting to the major screen replacement. Great customer service Josh and I thank you for getting me in and out! I will always take my business to Techy from now on!!! read more

I was very happy with Techy in Frederick (Osprey Drive) and would use them again if needed. They helped me with a difficult computer problem and recovered important data needed by my son, which was life saving. They were friendly and helpful and I appreciate their attention to helping us and solving a big problem! read more

I called Techy on a Sunday evening inquiring about having messages on my Android phone transferred into a pdf file and validated. I dropped my phone off at lunch and received exactly what I needed via email in a few hours. They were true to their word after several companies could not figure out how to convert. I highly recommend this great husband and wife team and will be bringing my laptop for service soon. read more

This company is horrible to say the least. I brought my phone in due to water damage and they ended up breaking my screen and completely breaking my charging port while trying to "diagnose" the issue. It was in working order when I brought it in and when we decided to pick it up it was completely broken. The manager blamed me for him breaking my screen because he said I made him feel rushed. What kind of customer service is that? So much more happened but all in all I would NEVER EVER recommend this company. I would give it 0 stars but Yelp doesn't allow that. read more