We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

This is our second experience with Integration Engineers, they had installed an outdoor TV mount…read morewith Ethernet connection, the install was three years ago and everything is still working as intended. I was happy to find them still in business. We had a need to install two new Ethernet lines and ports to a few rooms in our home due to multiple family members now working from home. They gave me a detailed cost per hour, we set a date within a week or so and they were very punctual. The team arrived as promised, they were very professional, even removed their shoes as they worked inside our home. They completed the work within the timeframe and more importantly the Ethernet installation was completed as desired. We now have the needed ports to our rooms. Thank you for doing a great job!

Outstanding work by the team! Brad and his team came over this morning and did a fantastic work for…read morethe wall mount installation. Throughout the time, Brad and his team provided me the details of steps and explains how they are doing the work. They maintain the area really clean and No dust! they clean up very well! The team is experienced and professional! Highly recommended this A+++++ team!!! Thank you

I was having an issue with one of my sensors and when I called the owners, Rick and Tammy are…read morealways so easy to reach and pleasant to work with. Part of the problem was solved, but what they did is send out one of their technicians and his name is Jarrod and he did a great great job. Super nice, very pleasant, walked me through a couple of things that I had forgot how to do and then wanted to make sure everything was taken care of before he left. I would recommend this company to anyone who is looking into an alarm I've had nothing but a great experience !! Patty W

We bought a new house with a Honeywell alarm system and wanted to get information on it. We checked…read morethe Honeywell homepage and they listed 2 dealers. We called the support for the first one and got someone overseas who said they could not help us. Then we called the second one, Security First Alarm, and got a very nice local guy who talked us through the whole thing. They were great. Will definitely use them in the future.

We hired Lupen Systems to do a few low-voltage cable runs. They were fast, efficient, worked with…read moreus on some specific requests we had, and I'm very happy with the results. I look forwarding to bringing them back to do additional work!

It was almost a year ago now (sorry for the late review!!!) but these guys did a heroic job running…read moreethernet in our old house. Only 2 runs so far, going to a network closet, but we will likely be adding more at some point. They were able to put the jacks exactly where we wanted, and used a professional faceplate for where the runs terminated in the network closet, as opposed to something open in the wall. They also cleaned up a bunch of non-functional cable from outside the house. Super patient and nice people, and Stephen gave us a lot of options for the install, even though it ended up just being the 2 runs.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

10:08 Salus Security Solutions…read moreErich and Dan not only helped plan our camera placements, but they also did a professional, good looking installation. Their prices were fair, they were on time, worked efficiently, and cleaned up when they finished. Overall, we had exceptional service. They also took the time to set up everything on my cell phone and explained what I needed to do to view the security cameras on my other devices. Later that day I had a question and they were prompt and thorough in making sure I understood what I needed to and that I was completely satisfied. They said not to hesitate to call anytime I needed help. Our new system is working perfectly and we are very pleased. I would highly recommend Salus Technology Solutions to anyone looking for security services for their home or business.

I was inquiring about installing an ethernet cable. I requested a quote 3 days ago. I realize there…read morewas a holiday on Monday but was expecting an email on Tuesday. So not so great experience so far.

Awful communication, very, very slow and vague response...although great field techs (reason for…read morethe second star). They may be great at helping you if you're locked out, but if you need anything else, I'd use a different company. I've been trying to replace our lockset for the door of our condo since July. Called this company and they sent someone out to look. The tech said it's an interconnected lockset so they needed to check if they had to order it. A week goes by - no communication on if they had it, so I contacted them. They said they were checking their stock (for a week). Another 10 days go by and nothing from them, so I contact them again. They say they need to order it and it'll be about 6 weeks. So over 2 weeks of no communication...and seems no action on their part. September 2 they finally come to install the lockset. The manufacturer sent the wrong parts so could not install. They tell me they'll check to see when they can get what we need. So that same day I sent a detailed message with what we needed and we need to just get this done...since I had no idea if the office knew what was going on and/or if they were doing anything. No response until 8 days later..."We are expecting to get the parts next week and will contact you as soon as we get the parts." Over two months wasted and had to chase these guys to get ANY information from them. I ended up ordering the parts needed myself and have a different company (which is responsive) lined up to install.

We had an emergency in the middle of a snowstorm and they came out to get the problem resolved…read morequickly. They told us the pricing structure in advance and stuck to it. Totally reliable

Knowing how they've operated since 1997, these clowns are not to be trusted. Their early…read moresolicitations via the telemarketing sector all those decades ago raised red flags to me, having experience in the home security field. They would target seniors from call lists and utilize false incentives to encourage them to open their doors to their "on site representatives" the going deal when i was doing business with them was a 3 day "mini vacation " to Vegas, of which little to no detail was given as to what this actually was. Multiple anecdotal reports from former employees came to light via a few local guides abd it was stated that these were considered "awesome workers" and showered with praise until people started getting wise to their BS and their quotas weren't being met, at which point they were verbally humiliated by the owner and coerced to sign a false statement (presumably so they couldnt get unemployment) before they could be paid. Some time later, these sources revealed this "mini vacation " to be a coupon for some roach Motel off the interstate near to Vegas. On top of that, the script pretty much made their presence to be one that was "working with Law enforcement and the community " and that these "appointments " were made to appear mandatory, as official city business, tricking the elderly and more trusting individuals to be pressured into signing on with them. My advice, before dealing with them, ask around, read reviews, and remember- companies like ADT have been the leaders in this industry for a reason, their gear works and they're known nation wide.

I do not recommend this business if you care about your own security. Our business was broken into…read more Global equipment failed to do anything. Then, they had the audacity to say things did not work because the intruders cut the power off the building. Our system DID include back up batteries for precisely this sort of event. This was done based on their recommendation. The intruders broke a window. No alarm. Reached inside the store and tried to pull one of our electric bikes through the window. Bikes are attached to each other with a metal cable. What they did caused some ten bikes to tumble. No alarm. Our system is supposed to have motion and glass breakage detection. Nothing happened. Someone called it in the next day. Global refuses to take any responsibility. We are now with ADT. That's what we should have done from the beginning. We were sold a bag of goods. Never again.

Awesome service, from the office staff to the techs I have been impressed. I needed help quick and…read morethey were there for me. I could not be happier. Having a monitored system 24 hours a day is a great feeling. Thanks First Response and especially Cody, Logan, Marsha, and Tim. This is a company that takes customer service to a level that is rare today!! A very happy customer of 12 years!

The call center people are extremely rude. The office staff is not even close to being professional…read moreand I will make certain that I tell anyone who ask me about the company culture, just how untenable it is to work there, which has resulted in very unhappy employees. How is this business still open!?

Called in the guys over at Quality Technology Systems for an installation of a larger TV ( 70in )…read morefor mounting over the fireplace. Father and son duo whose recently started their own business for services from TV Mounting, Light fixtures, Cameras, Ring doorbell installation, and lots more. Very friendly and quick. Even went out of their way to drive back out to a hardware store to retrieve the correct TV mount when they arrived and realized we had gotten the wrong one off of Amazon. Splendid work and spent their time making sure everything was up to their standards in terms of quality.

Sam installed our 65" Frame TV and we're so happy with how it turned out. He mentioned that he had…read moreinstalled many frame TVs so we took his recommendations on placement and honestly it looks perfect. Sam and his son were prompt, needed zero guidance/ supervision, and were efficient. Definitely 5 stars from me, will hire again for future needs