Michael is a real pro. The thing I liked , when I needed some help with my computer, is he does a…read morescreen share so it's like he comes to your house and helps you with your computer. He was able to nail down that I need help with my excel program and we're working on it. He was able to get my contact book restored which was great . In the meantime I'm so happy I found him highly recommend.

Part B- Michael fixed my Office Word problem and more. when he did a screen share, he noticed how…read moremy slow my computer is running and has been for years! He installed a new Hard Drive and fixed it......My computer had a bad Hard Drive Apple used for 2 years. .He has given me a wonderful experience and is markedly better than my previous IT guy who moved away. I am so happy and thankful !!!!!!!!!!!!!!!!!!!!!!!

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Had a nasty Ransom virus and Carlos the Tch guy got it handled. Responsive, fair prices. Easy to…read morework with.

Great service. Fair prices. Fast response…read more Don't pay for AppleCare. Pay these guys instead when something happens. It will be chaper, faster, and you'll have less stress. And...you don't have to schedule a Genius. Just walk in and get your device fixed. Five stars. Support our "Right to Repair." https://www.repair.org/stand-up

Fast and honest service. I've used them a few times. I've had them replace a battery on my Mac and…read morereplace an iPhone screen. They do good work.

Good service, reasonable rates, timely repairs. Willing to work on older laptops and provide…read morerealistic guidance.

Karl and Morgan set up my new HP Laptop and retrieved the data from my very old & slow hard-drive…read more I appreciate how easy they make the repair process. Karl was extremely helpful when I picked-up my new laptop: he added a program so the brightness factor was perfect and made certain I was comfortable with the new Windows 11 Home OS. I've been a long time customer (almost 20 years) and highly recommend Computer Connection for tech advice and repairs.

I was very happy with doing business with Michael and Alvin. My computer had the possibility that…read moreit had been exposed to some malware, so I took it to them to clean it and run tests on it. They took it the same day and returned in after a few hours and the price was very reasonable. They made suggestions about other things I could do that would help back up data as well as stabilize my computer long-term; such as changing my hard drive to a solid state.. which I didn't know about. There is no doubt, I will be making Mobile Tech my computer repair home! Not to mention sending all my friends and colleagues! Good going Michael and Alvin! They are both so knowledgeable and pleasant! I'm a grateful customer.

Michael has done really outstanding work on my computers over the years culminating in recently…read moreupgrading my computer to the new windows when Microsoft said it could not be done. He saved me buying a new computer which Microsoft said was necessary. His work is always prompt and efficient and I highly recommend him.

Renew Computers is THE BEST! The best friendly, knowledgeable staff, I've bought & repaired all my…read moreMac used laptops here, Saidel is the amazing Mac guru here - if any Mac needs service/repair - he can do it, with speedy turn around - and they do great used PC sales and repair too. I'm a loyal customer since 2000 - it's my first stop for anything computer/electronic tech related. Buy, recycle, reclaim, repair, repurpose, or safely dispose of electronic tech of all kinds here - What a great service for our community!

When I have old electronics that are either not functional or still marginally functional, I bring…read morethem to Renew Computers. Also, when I couldn't find any place to drop an old iPhone, they would accept that too! Sometimes, it is just good to have a place to bring things That you don't want around the house anymore. And Renew Computers will take the electronics almost unqualified. The staff are friendly and responsive, and someone will always answer the phone to answer your questions. There is no reason to not recommend them highly! We are fortunate to have them in our community.

Bonom has cleaned up and upgraded my computers twice now and I highly recommend for people who…read moredon't want to have to buy a new computer to go get all the upgrades and maintenance taken care of. Generous with his time, Bonom threw in the back up drive in for free and a box for my desktop.

Amazing- I brought in a 20 year old mac book pro and they were able to recover my data- such a…read morerelief, so happy I got all my data back !

Hourly rate too expensive $150 an hour, then a travel charge on top of that. A reasonable rate…read morewould be $90 an hour, depending on the complexity of the job and the skill level very easy, to difficult. For super difficult I could see $150 an hour depending on what is being delivered. Better to buy a Pro Support package with your computer manufacturer.

The owner Jim is an amazing person. He is smart. He's intelligent he's friendly. He's kind. I was…read moreso happy to find someone who could work on my Apple computers at a very reasonable price and he is extremely honest. He fixed both my computers in less than two hours.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

OK, so I'm a Verizon Customer. I just got a brand new replacement phone through insurance. I'm at…read morethe Verizon store about two weeks ago to get it activated. Have a great service at the Novato Verizon store fine Employee named Jake look at the Verizon Vato store reviews. I wrote one, anyways while I was there I'm at this really nice lady who was new to Verizon her. Her husband lived at point Reyes. I've been with AT&T have spotty service and migrated to Verizon. Love the service and she was there to get some help. We got to talk and she was really friendly. I'm very friendly and she told me about Shannon and Cell tablet computer store. She said she went in there at various questions bought a phone case and spoke super highly about how friendly and helpful they were at Sonoma tablet computer shop and she definitely recommended me to go to the store to get a phone cover case I've been putting it off I did call about a week ago and the phone greeting and friendliness was top shelf but I put it off until today. I just went in a really super nice young man by the name of Amrit is the employee that helped me. I've got a 13 Pro Max. He showed me some of the options they had. There was one that really stood out was a really nice green vibrant color, but functionality is the most important thing in the case, you recommended and it fits perfect functionality is perfect. The screen is flushed with the case and I love the color and it has a kickstand. The pricing is excellent. I literally couldn't be happier with my overall experience from the time I walked inAmrit said hello determine what my needs were was a great tour guide to show me what my options were. I checked out using my phone with the case on for about 10 minutes. He was very patient very professional as to find any questions I ended up buying the case had pleasant conversation while doing the sales transaction thanked him for being awesome and it's my first time coming to this store and they seem to do a bunch of other stuff with like computers and you know tech stuff there are multiple customers coming in with various technological needs and I'm just glad that I met someone who told me about the store. I never knew that they were here right on the outside of the United market on Saint Francis Street miracle Mile. Anyhow, do yourself a favor if you have any kind of technological computer, Phone needs there of check them out you'll be in great hands. One guy came in to get pricing for something and when they told him what the price was, he said wow that's cheaper than this other place. You know significantly cheaper to do the same work so I think just a really a cool place give him a call go down and check them out. I think you'll be glad you do.

On the 8th of September, I took my Ipad in for a screen replacement. It was completely shattered…read morefrom a drop. Jonathan quoted me a fair price over the phone so I dropped in for the service and waited until it was done. Because the price was fair I decide to also install a screen protector to add to their business for my charges. After leaving and having the time to inspect it the work better, I found a fingerprint and small smudge under the screen. I called them promptly and told them I would drop by next Monday the 15th on my day off. On the 15th after removing the screen protector, which is where I thought the fingerprint and smudge were, Armit informed me it was actually under the new screen! ‍ Instead of handling it at another time, because he was alone and a little busy, he attempted to fix it by doing a rush job. Instead of removing the entire screen, he lifted only the corner and tried to reach in to wipe clean the smudges. Unfortunately, now it's worse. When I called in and spoke with Jonathan last week around Wed/Thursday, he told me he'd call me back to schedule a time when it can be done properly. A week later that call never came and I called yesterday on the 26th of September and asked Armit to have Jonathan call me. No call received... I'm sorry to say that these actions are indicators of poor service when the work is not done properly. I am disputing my charge with Credit Card since no genuine effort to resovle this problem correctly has been made: Richard B