An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Had a nasty Ransom virus and Carlos the Tch guy got it handled. Responsive, fair prices. Easy to…read morework with.

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Alistair was one of the few people I contacted who reached back out within a day of my initial…read morephone call. Also, I had gone back and forth with technical support with several different people from my internet and equipment companies, none of whom were very helpful or empathetic to what was going on. Alistair was able to come out, take a look at what was going on, offer solutions that were logical and reasonable, and was very affordable. Being told several times I needed "an IT department" to fix my problems, Alistair was the best choice I could have made for my ~1 hour of technical support needed. Highly recommend.

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

Jonathan has saved me a great deal of time and frustration. He definitely knows computers and I…read moretrust him to offer multiple options and guide me through the processes. I am definitely computer challanged at my age and he is very patient and supportive. He is also very fair in his pricing! NTS

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Very responsive and went above and beyond for replacing a laptop battery. Mike was able to do a…read morehouse call and the replacement took about an hour. The Apple Store said they needed 3-5 days and also cost more!

My 2010 27" iMac was becoming unresponsive while typing emails, and I shut it down with the power…read moreswitch. This also happened about a month ago, but I was able to reboot in Safe Mode. Not this time! It would not boot in spite of more than 6 hours of DIY recovery attempts. I found Napa One with a Google search, and sent Don Hirsohn a detailed email describing the Mac, OS, and problems. I asked if he could restore it and recover 650 GB of applications and data. He replied immediately that he could do that, and I arranged to bring the Mac to him in Napa the next morning. He was able to reboot the Mac that day but determined the HDD was failing. He recommended replacing it with a 1TB solid state drive. The drive was ordered and received in 3 days. Don then restored the Mac from my TimeMachine drive. The Mac is working perfectly now with all files intact. A lifesaver! Loading apps and large files is noticeably faster with the SSD. Some apps required recertification, and he advised me how to do that for my Microsoft Office products. He also made a bootable USB drive as a savior for any future recurrences. Don was very knowledgeable about the problem and very responsive. He charged a fair price for his services and for the new drive. I am 100% pleased and I recommend Don highly. He is now my go-to person for any future Mac issues.

I have not found anyone who understands the inner workings of Apple's Macintosh and has always…read morefixed any problem I've had. Don ordered my last Mac and was extremely glad I went through him because he saved me money by handling the order. PS: doesn't charge a fortune. A satisfied client Jim Hilsabeck Napa

Jason was wonderful, helpful and concerned. I have used their services before and remain fan. He…read moretook a lot of time to get my problem fixed and offered followup help if needed. Great service from a small business.

Amazing service always. Repaired my PC a few times, fair prices, ethical and smart. And I have…read morecalled about issues that they solved over the phone. My whole family uses their services and many of my friends. When you get it right, this little business is an example of quality and accountability.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Needed computer assistance after a recent move. Jessie was knowledgeable, accommodating (really…read moreneeded immediate help) and great to work with. Highly recommend.

Finished sooner than expected, the fix was found, and the final cost was less than anticipated.read more

Never again!!! Money hungry rip-off business. Wanted over $200 without asking the problem, Then…read morequoted less than $200 then told me to bring it in and he would look at it and diagnose the issue for free and then would give me a quote. He knew the problem after I told him the issue. So when I got there he didn't even look at my computer first just had me fill out the pay agreement in case I wanted him to fix it. He then didn't say what the problem was took about 30 seconds and turned back on my pop-up blocker. $600 per hour! I can't wish negative towards his business but I won't be said if it goes under!

Huge shoutout to Dario for his incredible service! ​My…read morelaptop had a screen issue, and Dario showed impressive technical skill by separating the screen from the body so that our work wasn't interrupted. ​When we realized the Wi-Fi antenna was integrated into the screen and we couldn't get online, Dario went above and beyond by personally delivering it to us. It's rare to find someone who is not only a tech expert but also so incredibly responsible and thoughtful. Having such a reliable pro handle our tech needs makes a world of difference!

Very nice and quick service. My daughter's laptop was overheating and then wouldn't turn on. He…read morereplaced the fan and we had it back within the week. Highly recommend.

Art took care of a data recovery job getting files off of a hard drive that we gave up on many…read moreyears ago. Searching online resulted in potential solutions that were 10-20x more expensive and would have taken weeks. Highly recommended.

Art is the man! Helped me diagnose issues with my copy of Windows 11 and helped do a fresh install…read morethat fixed it. Extremely personable and professional. Great hourly rate and detailed approach to troubleshooting. Also my issue had a turn around time of about 24, so it was quite fast too. Would highly recommend and come again with issues in the future.