Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

I've got to say this I've used this company twice for laptop issues and each time I have I couldn't…read morebe happier with the results. This is a small company so you get very personalized service. I had 5 quotes for the work I needed done and each time the owner came in well below the lowest price. The turn around time was also incredibly quick. We are a 3 computer family and I'm sure we will have future issue and if so I wont even bother to scout around for other quotes. This time I have got his number in a safe place so I wont have to look into the check register from 2 yrs ago like I had to do this time. Best advice I have is make them your 1st call or message.

Really great experience with this shop. My teen dropped her iPhone and smashed the screen and took…read morea chunk out of the corner. This shop took the phone and repaired it to perfect in 1 hour. We will definitely go back if the service is needed again.

If you want to support a local business and you're tired of big box corporate electronics stores,…read moreyou can't find a better place than Experimax. Don't buy a new laptop. Buy a refurbished and certified laptop because you will save a bunch of money and there's absolutely no difference in the quality of the device. If you value customer service than Experimax will leave you with a huge smile on your face.

This is a review I made on their old Business page, so I am posting it here since the address has…read morechanged: Electronico is a fairly new Laptop and Desktop Computer repair store. Their prices for diagnostics on your computer or laptop are fairly low, compared to similar businesses on the North Shore. They also offer services for your cell phone, many which I can't think of at the moment. The owner is also an authorized Simple Mobile dealer (If you're not familiar with Simple Mobile, it is another up and coming prepaid cell phone carrier). They also sell otterboxes MUCH MUCH cheaper than any other place I've been around here! I believe I saw a defender case for about $35? The owner, Angel, is very dedicated and an all around nice guy! He is always willing to help and find a solution for whatever issues your computer/laptop or mobile device is having. I believe he also does some tablet/iPad repairs? you would have to ask him and double check. He is also up to date with recent laws, technology, and equipment. He does an excellent job of making sure each customer leaves with a smile on their face! I personally have had several issues, with my computer and cell phone, and Electronico is always the place I go to, no questions asked. I highly reccomend them for all of your computer and mobile device needs.

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

Excellent service, very knowledgeable, kind and friendly staff. I've gone in now twice with issues…read moreI've been having and each time they took the time to help me right there and then and didn't charge me. Granted it was a quick check and I asked them specifically to look at one component but it still says a lot about the type of operation they run at Microtime Computers. Most recently I screwed up the installation of a graphics card and I thought I fried my PSU in the process so I brought my system in and they tested it for me. Sure enough, I killed the PSU. I asked what my options were/if they thought I killed other components and the guy told me it was possible that I did but it would be $90 to take a close look. He recommended I buy a new PSU, plug everything up and hope for the best considering I would need a new PSU regardless. If I was having troubles he told me to bring it in first thing Monday and they'd evaluate the whole situation for me. I got lucky and everything survived, system started right up with a new PSU. They could've charged me the $90 and then told me all I needed was the PSU but they didn't do that. I'll be back whenever I have an issue I can't deal with by myself.

Microtime Computers has supported our small business for over 7 years, through multiple…read morehardware/software changes and network configurations as well as untold numbers of "emergencies". They have always been incredibly responsive, extremely professional and wonderfully customer-oriented. And they are really nice guys! Steve and Max are great at explaining things in a way and language that a non-techy person like me can understand, while guiding me in making good long-term choices for my business. They find answers to problems and needs while keeping my budget in mind. Over the years I've referred at least 6 other business clients to them, all of whom are happy with their services. My employees also use them for home computer and network issues. Microtime works with me as a true partnership and I can't imagine my company without them.

As someone who is somewhat learned in the field of computing and information, I knew I needed real…read moreprofessionals to help me get my website designed and sort out the technical kinks. Prior IT was recommended to me by a friend and after a quick search on the web, I found them to be a very reputable company who I figured I would call for assistance. After I told them what my needs were, they immediately began telling me what I would be receiving and how much I would be spending. Before I knew it, I had my website up and running and my business has seen tremendous benefits since my website launch. I appreciate Prior IT's services and I will happily recommend them to anyone who is searching for website design and support in need of the proper equipment.

As a business owner I was looking for cost effective ways to promote my brand to as many…read moreindividuals as possible. PriorIT came highly recommended by a customer of mine. They met with me a few times to go over the design, expectations and content of my website. Everything PriorIT promised was delivered. They are knowledgeable, friendly, efficient, produce websites of the highest quality and the price was surprisingly reasonable. I could not be happier with the end result and I highly recommend them to anyone looking for a website of their own.

I dropped off my laptop approximately three weeks ago to have my documents recovered. Despite my…read moremaking repeated phone calls, sending an email and their promise to call me back, they have not contacted me as to why it's taking an inordinate amount of time for document recovery, what they have done thus far, what progress they've made (if any) and the overall status of the situation. They are being evasive and I am being given the runaround. Document recovery shouldn't take this long and if there is an issue I want to be notified with specific answers to my questions in a timely manner! This is not a simple matter of backlog or the complexity of what should be a relatively simple task. It's a matter of inept communication and the refusal of Plug and Play to provide the client with decent and professional customer service.

Absolute waste of time, Open 1.5 hours a day @ 3:30pm-5:00pm How the F* do U fix anything ???…read more Response was, Oh I'm a One person show ! Thanks for the Heads up / Waste of time.