Danny gave my aging laptop a once over, determined the problem and offered a reasonably priced…read moresolution. He ordered the correct part and when it arrived I dropped the laptop off, he installed it and did whatever "under the hood" magic was necessary. Laptop returned to me same day. Really great service, really nice honest guy who wasn't trying to upsell me. This will be my first stop in the future for computer problems or a custom build.

I took two old laptops and a tower to have the hard drives removed before recycling. Not only did…read morehe remove and destroy hard drives but he recycled as well. All for $50!! The shop was clean and well organized; owner was friendly and professional. Highly recommend.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

Great place for any Phone repair New batteries or new…read morescreens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended.

Easiest Transaction ever, Contacted them for a Quote on Yelp, within their response time I had a…read morePrice and all information needed to have my iPad Screen Fixed. Showed up to Window, Greeted with a Smile and 45 min later. Like Brand New! Price was affordable and like I said Easy as 1.2.3. Let's hope my Kid doesn't step on her iPad again, but if she does this is the Spot for Repair. Thank you!

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

Mo Replaced the LCD Assembly on my MacBook Pro 16" Great product and service. Thank youread more

My laptop failed to charge. I took it apart and replaced the input plug which seemed to not accept…read morepower. No better. I discovered Leo by chance. 510 526-0939. He almost immediately diagnosed the problem in minutes. I could never have guessed it. The price was extremely reasonable. Ignore the sort of beat up building. Glitzy it's not. Skilled he is. The guy inside is a genius, reasonably priced, and concerned about not charging too much. I will go back and happily recommend Leo. Located in Berkeley on the corner at 831 Gilman across from Don's tires and Lima Bean restaurant. Two more good recommendations. Jim Koss

5 stars as they fixed my friends IPAD…read more They replaced the screen at a nice price. Fast service. Alan is great. Customer service: excellent.

Very professional and personable customer service with clear communication. The pricing was fair…read moreand turn around time on the repairs was very quick. I'll be back.

I wish I had read the Yelp reviews before coming here…read more My experience was disappointing. During my interaction with Frank, I felt uncomfortable because of comments he made regarding my background and financial situation. Others may have different experiences, but I did not feel respected as a customer. After reading other Yelp reviews, I noticed that some reviewers described experiences that I felt were similar to mine. I was initially quoted a $200 nonrefundable diagnostic fee via Zelle and was told the cost might increase. However, I was surprised when the final estimate exceeded $700 for what I believed were relatively minor repairs. I do not feel the potential increase in cost was clearly explained upfront. Because of my IT and computer background, the estimate seemed high to me compared with what I expected for the work involved. Based on my experience, I was dissatisfied with the communication, friendliness, and pricing. I recommend that prospective customers read reviews from multiple sources and ask for a detailed written estimate before authorizing any work. In my experience, other repair businesses I contacted did not require a similar diagnostic fee.

I got a response with an initial quote within 30min at 8pm on a Thursday night. I agreed to the…read morequote at 6pm the following day (keep in mind, a Friday night) and by 8pm my PC was up and running again. I normally don't review businesses on yelp but I really expected to get hustled and Frank exceeded all of the expectations I initially had.

10/10 I am very satisfied with their care and service. I called in about a crack on the screen of…read moremy 2020 Macbook Air. They were able to evaluate my laptop during my lunch period and gave me very reasonable quotes. I truly appreciate how straightforward and honest they were about pricing and the available options for repair. Apple gave me a high-priced quote to repair the screen in 1-2 weeks, and it was pricey even before installation fees and taxes. Manu (I think he is the owner) was able to quote me a great and reasonable price for the screen and installation, and they were even able to repair my screen the same day. Manu and his team are so friendly. The space is small but clean and welcoming. They even have a cute shop dog, Calliope.

Manu and his teams are absolute wizards, I brought in a computer that I thought was completely gone…read moreand they were able to fix it and at a reasonable timeframe. Also the fact that they do everything internally and to not send it out to another lab or shop is a lifesaver. 110% I'd recommend you come here for any of your fixes.