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    Services - GTron

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    Bay Area Tech Hero

    Bay Area Tech Hero

    (212 reviews)

    Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    Apple & Mac Solutions - Personal Consulting

    Apple & Mac Solutions

    (405 reviews)

    West Berkeley

    A few months ago I took in my Mac to Apple and Mac Solutions due to the overwhelming reviews of…read morebeing able to retrieve data. My computer had completely shut down and my biggest priority was getting the data off of it. I didn't want to bring my computer somewhere where they'd dismiss my emotional attachment to my data and instead try to just get me to purchase a new computer. After speaking with Manu, he was really sympathetic to my attachment to my data, and I felt confident of my computer in their hands. Their team worked tirelessly for MONTHS to get the data from my computer. The lengths they went to (research, working with teams, etc) was way more than I could have asked for. They truly took all the stops to try to get my data back. Unfortunately, my computer had a VERY unique freak accident that was essentially impossible to get the data off of it. I certainly was devastated, but it was absolutely no fault of Manu and team. I am 100% confident that they put their all into getting my data back, and I'm certain that if it wasn't a crazy situation with my computer that they would have succeeded. So please DO NOT misconstrue my situation as this team having a lack of knowledge, ability, or care. I can't stress enough the effort they put into this. They really cared about my personal attachment to my data, and they truly did not give up on it until they tried every possible avenue. They went the extra mile multiple times for me and didn't even burden me with any insane costs during this stressful time. Ultimately, they provided me with alternative options to repair my computer once deemed that the data was unobtainable, but at the moment I'm still in the grieving process of my data. If I decide to just repair the computer, I absolutely would bring it right back. If you want people who TRULY care about your issues, precious data, and your devices, please come to Manu and team. I don't think I've ever received this amount of care in any service in my lifetime. They were extremely apologetic that they couldn't solve my issue, but again, my situation was exceptionally unique. I would absolutely still bring my devices back as needed because I know from experience they would put their all into fixing it. As you can see from other people's reviews, they can also attest to their exceptional service and success in repair. I think it should speak volumes that even though my specific problem could not be fixed, I would still ABSOLUTELY trust them in the future and HIGHLY recommend them to anyone else. Thank you Manu and team again for everything you did for me. Your efforts did not go unnoticed and I am truly grateful.

    Absolutely amazing experience! They repaired my MacBook after a complicated issue and also replaced…read morethe battery. Everything was done professionally and my laptop is working perfectly again. I'm so grateful I found this place. Having a reliable Apple repair service like this in Berkeley is such a great thing. Highly recommend them to anyone who needs Mac or iPhone repair!

    GTron - itservices - Updated September 2026

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