I don't write a lot of reviews, but this one is worth it…read more I already knew my hard drive was the issue, but Jason still took the time to remotely confirm the diagnosis before I brought it in. That gave me confidence I was dealing with someone honest and knowledgeable -- no upselling, no guessing. From there, everything was easy. I don't have a car, and he worked with me to make the process simple instead of turning it into a hassle -- that alone was a huge plus. He replaced the drive and even charged less than what I found at Best Buy, which honestly surprised me. The end result? My computer is running like it should -- fast, smooth, and no more frustration. It's rare to find someone who's skilled, fair on pricing, and actually easy to work with. Jason checks all three.

Jason is amazing, he's been repairing my computer for years making it run faster in no time.read more

Repaired 3 of our laptops back to back. The first needed a new keyboard. The second needed a new…read moretouchscreen. The third needed fans replaced. Total came out to $450, which included mobile pick up and delivery. So convenient! And very friendly!

Very pleasant to work with. Communication was great and price was reasonable. A good guy.read more

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

The blonde guy with the tattoos (I'm sorry. I forgot his name) was super helpful in diagnosing my…read moreGPU issue. I could not ask for a more wonderful dude to help me.

Totally in awe of the service & price I received from John & Kelby. I have a system file hogging my…read morehard drive that I could not access to clear. They had it fixed up in less than 45 minutes. I highly recommend the services here!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My Surface 3 wasn't starting and from everything I found online it was unrecoverable so I ordered a…read morenew one. I called on Monday and let Michelle know that though my computer wouldn't start, I understood that the hard drive was still good and I needed to transfer the data to the new one. She was very nice and set me up with an appointment for Thursday with a 1 hour arrival window. As a business owner, I understand that because some problems take longer than expected, scheduling service calls isn't an exact science. The most important thing is communication. James ended up running a little late but he handled it perfectly. He called me with 10 minutes left in the window to apologize and let me know he would be a few minutes late, which he was (3 minutes). In my experience, if someone is 3 minutes late they consider that on time and they certainly wouldn't call and give a heads up. As far as the service call goes, not only did he get my new computer set up, he figured out what was wrong with the old one and got it running again. Ending up with 2 working computers never entered my mind as an option. James made sure that he took care of everything I needed and helped me with a few things I didn't know that I needed. It's been a while since I've had a set IT resource so it was very helpful to talk with James about the other services he could help me with in the future. I will definitely call Nerds and James the next time I need IT help.

I've used Patrick with Honest Computer Repair 3-4 times now since moving from RR to Georgetown 4…read moreyears ago. This last time I had him get my printer working after a change in my WiFi. I've pretty much done this myself over the years but just couldn't seem to find the time, energy, etc.....so enter Patrick! I've always found him to be a knowledgeable, no nonsense, very proficient, quick to respond & just downright good guy. I won't hesitate to call him for any type electronic problem I have!! Thanks, Patrick!

Patrick is super computer savvy - I couldn't figure out why my Dell laptop would power off unless…read moreit was plugged into an outlet and he diagnosed the problem and installed a new battery!

Really glad Economy computer repair was recommended to me at Discount Electronics. Matt was great…read moreand got my laptop set up same day! Very detail oriented as he had me open up the new laptop and he made sure all my systems were in place and folders were move where they needed to be before I left. Would recommend highly and the price was very reasonable.

I had an awesome experience! My laptop randomly gave up the ghost, and I hadn't backed up some very…read moreimportant files in a long time. Matt expertly opened it up, removed the hard drive, and saved all my files (the hard drive ended up being fine, who knows what finally died on the laptop). He transferred it all to an external for me, saving hundreds of hours of my recordings and work. All was very reasonably priced, too. Thanks again!

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.