Fantastic repair work! I had a problem with the wifi on a laptop. The excellent staff diagnosed the problem as a detached internal antenna and re-attached it--all in about 15 minutes and because the repair was relatively easy (for THEM), there was no charge. Excellent level of knowledge and customer service. Take your computer here for repairs read more

I have worked in the same center as Computer Solutions 2000 for 5 years and have only recently needed to use their services. I have had 2 computers that have needed to be serviced recently. I brought them here for convenience, and I am glad I did. As someone with little knowledge of computers, I often feel a bit dumb after talking to a computer technician. Shad helped me both times, and was very patient with my questions and did not make me feel bad when I had to ask him to explain everything in "laymen's terms". Both computers are running great! If you need a trustworthy computer store, look no further. read more

Based on previous reviews either this place is under new management or there's a mix up on google about which place is which (see below for more on that). Anyway, my experience with the team here was fantastic! I brought my husband's laptop in at 5:45 last Friday after it was giving me an error message that it couldn't find the OS. John helped me and after I told him what was going on he took one look at it and said "It's probably a hard drive issue." My heart sank but he told me that it would be $120 for the new hard drive and $200 worth of labor if they could recover the data ($100 if they couldn't). I got an update Monday saying that old hard drive was toast, but they had the new one in and were just installing Windows. I knew it was a bad sign when they didn't call me again until this morning. Unfortunately it ended up being a motherboard problem and despite the new hard drive, the computer was done for. I wasn't too worried about the prospect of buying a new laptop, but I was worried about buying a new laptop plus spending money on the hard ware and labor they had put into my old machine. I asked on the phone how much I owed them and the response was "Just the minimum $49 since we couldn't fix it." I was so happy! I went in to pay and was helped by John again. I told him they could just e-recycle the machine and with that he told me to not worry about the $49 and gave me some recommendations on laptops. All in all the guys here were great and super friendly. I would recommend this place to anyone with a computer problem. Sidenote: I tried calling them back to give them the laptop password Saturday and I called the number google maps gave me on my phone after searching for their name. A crotchety old Indian man answered and gave me some serious attitude whilst telling me I had the wrong number and they didn't have my laptop there. I think there might be some confusion with google, but this is the repair place next door to Legends Burgers. read more

I would not hesitate to bring your computer here. I replaced the motherboard in one of my computers myself but could no longer get it to turn on. The nice young man at their counter helped me fix it free of charge! (Turned out to be classic user error haha) read more

Very friendly and helpful, and they explained what they did to fix the computer afterwards! It took a while to get it fixed (~2 weeks), but on the whole well worth the time. read more

I've brought my laptop here twice. The first time they fixed a broken screen, the second time was for a faulty battery and power issues. Both times i was kept up to date with repairs and costs, and explained the process of fixing it. Their prices are fair and the time to complete repairs is reasonable. I will definitely be back if i ever have more issues. read more

Friendly and helpful. I brought in a motherboard with a bent pin in the USB 3 header and they straitened it for me. Thanks so much!

Shad helped my son fix his computer in about 5 min and didn't even charge us. He was great!

I was having battery problems with my hp laptop. It is several years old, so I just assumed it was new battery time. I took it to Computer Solutions and left it with them. They tested it, just to be sure it was the battery. Initially, the indication was that the battery was good and that it might have been a software problem. They asked to have more time testing, however. They could have just sold me a new battery. However, they wanted to be sure that was the problem before replacing it. Eventually, they did replace the battery and that ended up being the problem. I appreciate that they didn't immediately go to the easy sale, but that they were more concerned with finding the real problem. By the way, they did not charge me anything for all the testing they did. They were also sensitive to the fact that being without my computer was inconvenient and they worked with me on that. read more

Hands down the best computer store in town you save mine and my fiancee wedding list and I thank you so much for all your help today. Kind and honest people will bring all my business here from now on . Awesome experience read more

I love the honesty. The time the took to go over the laptop with and what the did to solve the problem. I had a small price to pay but the gave the best results. Thank you again to them because laptop are expensive. read more

I called them looking for slimline SATA cable, which isn't the most common part in the world. They said they had one, and when I went, they gave it to me free! I'm really impressed, because I know most other places would have charged me a couple bucks for it, knowing I needed it. read more

I have been doing business with Computer Solutions 2K for a couple of years and would not think of making a computer-related decision without speaking to them first. Every time I call, I get timely attention and, being dependent on my desktop for my authorship projects, and my laptop and tablet when I travel, I know they will always keep me running at maximum speed and efficiency. One of the technicians, Yasser, is not only very knowledgeable, he is a pleasure to deal with and, whenever I am in need of new equipment, Najma makes certain that I am getting what is best for my needs and gives me excellent prices. I could not recommend them more highly. read more

Would not recommend this place at ALL!!! Terrible experience! Back in December, I took in my laptop for a diagnosis and to get an estimate to get it repair. After a couple of days, I was informed that my laptop had a bad wire on the screen and was given an estimate. I declined the offer because the repair cost was more than what I paid for the laptop. I requested to get my laptop back and I would look somewhere else. After a couple of days, CS2K called and informed me that my laptop was no longer turning on. Apparently, when putting back my laptop after the diagnosis something else "broke" apart from that bad wire. After back and forth calling and trying to come to a compromise, I just took my laptop that had one issue in the beginning to a laptop that won't even turn on. (FYI-they wanted to charge me $50 for the diagnosis) Take your business somewhere else. read more

This is the best place to fix computers! They provide the best service, and definitely made me feel welcome. From now on, this is the only place I'm coming too for all my computer needs! You can definitely trust them with your gaming computer/laptop or any problem you need! Love this place. They even provided me free extra wires, cause I needed a SATA cable. read more

Went in explaining that my computer would not recognize my printer. They started working on it right away, unlike the Geek Squad. Last time I took my computer to Best Buy, they logged it in and I didn't get it back for 5 days. And Best Buy said I had to buy some stuff. At this place, the computer specialist showed what he was doing and tested it before he would let me go. The cost was minimal, $50.00 if you can belive that. If you need your computer serviced or you just need help, you have to go here. Their honest, fast and friendly. read more

Ok this place is NOT the place you want to go!!! First of all, the guys were kind of rude and sarcastic to me when I brought my computer in both times. The first time I brought it in, I asked them to remove all of my duplicate files on my computer....I paid $50 for this and when I got my computer back, I noticed that many of the duplicate files were STILL on my computer! When I called them to tell them this, they explained that even though it may "look" like they are still on there in my i-tunes and windows photo gallery, in the main folder on the computer, they are deleted....oh, but be careful not to click on one of the "deleted" files in your i-tunes or windows photo gallery (even though there is no way of telling the actual deleted files from the non-deleted files), because then it will bring back all your files...ummm okay. At this time they also informed me that my computer was extremely slow and they could fix it no problem if I just did the complete service for $170. I was going to buy a new computer soon, so I didn't want to spend more money on my old computer...but my old computer became slower and so I decided to take it in to them again, because, as I mentioned, they said they could fix it when I took it in before. They kept my computer for a day and then called me saying I needed a whole new hard drive, and that would cost $70 more. This wasn't surprising since my computer is older and probably did need a new hard drive. However, as I mentioned to them before, I was going to buy a new computer soon and I didn't want to waste money on this one...I just wanted them to take off any virus that it had and speed it up as much as possible, so that I could use it for the next month or so. They were rude on the phone, didn't understand that WHY I wanted to buy a MAC instead of a PC and told me how I should just pay the extra money to get a new hard drive and actually tried to make me feel "bad" about my decision. After finally accepting that I just wanted them to do what I had originally asked and that I didn't want to pay any extra, they said they COULD transfer my data over to an external hard drive for me if I wanted, at no extra charge. I accepted, making sure they would transfer all my docs, music, etc. When I picked my computer up and took it home, NOTHING was different. My computer worked exactly the same as it had before, and I had just paid $170 for nothing. When I called about this, they said I needed to buy the new hard drive if I wanted to see a difference....when I asked, "so then what did I pay for then?" they said that they "put the work and effort in already" so I couldn't have my money back. I was pretty upset with this response considering that my computer was EXACTLY the same as when I brought it in so what work did they actually DO?? When I said that to them, Gabrial said "well, we did do the hard drive transfer to your external hard drive at no charge, and we usually charge a lot for that, but we did it for you for free"...........umm NO you didn't do it for free...it cost me $170 considering you didn't do anything else! And it's so easy to do that, I could have done it myself!! Well I just opened my external hard drive to transfer my files onto my new computer, and guess what....not all of my documents or pictures were transferred AND the ones that were transferred, were not even in their correct folders, they were just unorganized and in one giant folder. Now I have to go through every picture and organize it again?? Oh, AND NONE of my music was transferred. None at all. All of this hassle, not doing what they said they'd do, refusing a refund, and on top of that, being rude. I do not recommend this service to anyone. read more

"BAIT & SWITCH" The previous reviews on the Computer Solutions 2000 (CS2000) are eye openers! I resent not checking it out before I went there. As a result of Gabriel's bait and switch, I lost 2 hours of my time and $15 gasoline for being cheated to go there! I spoke with Gabriel 3 times before I went to CS2000 today. Gabriel quoted $189 (quoted maximum price, Internet shows $99) to replace my computer screen plus $65 labor. When I arrived, Gabriel changed the price to $279 adding extra petty fees such as disposal fees, tax, etc. which he deliberately omitted on his telephone quotes. That is "BAIT & SWTCH" and deceptive practices. Furthermore, the employees are very rude and hateful, especially the Asian Indian salesman (Haffi?) stared at me (a female minority senior) with his hateful eyes the moment when I walked in the place. I asked Gabriel why did he write on the "Work Order: CUSTOMER PROVIDES PART NUMBERS?" He said, "If the part is wrong, you have to pay for it ($189) plus labor cost ($99)." That is alarming! CS2000 is in computer screen repair business, I expected them to know the parts. But, CS2000 wants its customers to pay for their mistakes and wrongdoings. That hateful Indian salesman disrupted Gabriel several times and went inside to use the company phone continuing to order Gabriel stop my "Work Order" because he is anti-customer. By their malicious conduct, BAIT & SWITCH, I have incurred damages of 2 hours of lost time and $15 gasoline for the trip to CS2000. I believe CS2000 used customers to provide part numbers to cover the improper repairs by the employees. I totally agreed with the previous customers not to recommend this place to anyone! read more

I've been using Computer Solutions for my PC problems for 20 years. They have always solved my issues. I believe their fees have always been reasonable. Today, they solved an issue regarding my new external hard drive & no fee charged. read more

They checked my external drive to see if they could save the data due to my damaging it. They couldn't save the data, but they didn't charge me anything even though somebody there put time and effort into trying. Very impressive customer service. read more

This repair shop is the worst... Came in here after my macbook air screen cracked. They were nice about everything, but that doesn't really excuse the fact that it took them A MONTH to replace my screen. They claimed it would only take a couple days, but ended up having to order parts from China. Mind you, this was a fairly new macbook air with screen parts being sold everywhere. Grand total for the screen replacement? $450!! (I even had to pay for the shipping from China when they should have had the parts in stock.) When I got my laptop back, the new screen itself had some cosmetic damages including a white spot and a couple faint vertical lines. On top of that, my wifi card apparently "broke" while it was in the shop when it was working just fine right before I brought it in. Instead of offering an explanation, they offered to replace it for an extra charge... Unbelievable. Go to any repair shop but here. read more

"I visited CS2K for the first time on 02/11/2017 following the failure of my laptop's LCD screen due to digitizer breakage. Since my laptop's LCD screen became damaged due to a futile mishap, I was obliged to seek expedient computer reparation services that are near my place of residence and that require little to less travel than expected. I should have known that my wallet was about to get deflated after my initial visit I commenced with Computer Solutions 2000. At around noon or so (12:00:00 - 13:00:00), I conversed with Krah. Krah works with the CS2K team and exhibits diligent service and support towards CS2K's customers'. I mentioned to him that my laptop's LCD screen was damaged and so after a swift diagnosis, confirmed was that my Acer Aspire V5-131 series laptop's LCD digitizer was no longer useable and therefore, irreparable. This was the only issue I was facing with my laptop was and so after an inceptive diagnosis, I was presented a monetary estimate that I was to pay up front for the screen replacement. I had to pay approximately $100 ($99.99) before I exited the building and so I commenced payment via cash/legal tender (USD). I cannot comprehend how much payment was prior to the service being performed after this visit. The following week on a Tuesday morning was when I was contacted by CS2K informing me that my laptop was ready for pickup and so I headed down to discern and end the deal. Once again, Krah assisted me and explained what kind of work was performed on my laptop. He elucidated that the LCD screen was replaced, the HDD data was secure, and the laptop was promptly cleaned with expertise. Luckily, I asked CS2K to preserve the original LCD screen so that I can keep it for reference and they did. Ultimately, the total cost of work was near $200 and I paid what was due, acknowledged CS2K's competence, and left the building. I managed to obtain a decent experience from Computer Solutions 2000. It's a great place to visit if one encounters any technical issue via computer, laptop, or phone. The place is also a short distance away from the Baker's Burgers restaurant since it's inside the same shopping center and that too establishes more convenience. I will not return here for service since the service prices are out of the average person's budget. However, I will only do so if I must shop for something specified. Overall, CS2K is a nice business with great staff and great solutions." read more

This store is pretty good. The guy knows what he's talking about and has great computer knowledge. I've bought many systems from them over the years. And because I'm a repeat customer, I get free diagnostics, computer advice, free quick fix on minor problems and friendly service. Computer Solutions 2000 is the place to go for great service and products. They're honest than most places I've gone. read more

Don't waste your time $200 deposit for diagnostic which is non- refundable....your deposit could go toward a new computer lol

I went in to ask on how to clean my computer and they gave me some great advise and even cleaned my computer without a fuse. I've been here before for other services and have always been treated with respect and appreciation. read more

Come in for a graphics card change and it was free. Great work and help from here , very appreciated

Great place. Came here because my computer was not charging and they helped me immediately. Great staff and would definitely recommend to anyone having computer trouble. read more

Such a premier company with outstanding people. Have been a customer for about 20 years and have always enjoyed my experiences. Their knowledge of the IT world is second to none. Remote access along with field calls make this organization very easy to work with. Give em a try and find out for yourself. read more

Hi i have an older hp laptop about 5 years old. The dvd player stopped working the other day,i was was gonna wait until i got some money to put it in a shop,so yesterday i went into the place to inquire about what was happening and how much did they think it would be. i was greeted by a young lady that was very helpful,and answered all my questions. I told her i would bring it in the next day. Here is were it gets good i came into the shop and was greeted by a young man named Shad. He asked me what was going on i told him, he did some troubleshooting and replaced the dvd rom and when it was time to pay i pulled out my wallet to get my bank card and he said no its ok. i said what? he said no its ok have a nice day. most places would have not only charged me up for a small thing and probably kept my computer for days or weeks like they usually do. im writing this review because of the service that was given was amazing on both days. i definitely would tell you to take your computer here for not good but great service. read more

I could not connect to the wifi on my laptop, when i called they told me it may be a simple fix and i may not need to pay. I could not believe it so i decided to give it a try. I walked in and told them i just want a diagnostics done. After 2 mins they found that my wifi was disabled, they enabled it and did not charge anything. I was surprised, especially since i was a first time customer. Later that day i brought my son's computer in for service, this time it was a virus and needed a full service. I just picked it up and my son is happy that all his games are working again. Thanks guys. I will recommend you to everyone i know. Sincerely, Stuart. Crawley, Upland read more

DO NOT GO HERE, unless: you like rude service you like overpaying for repairs you enjoy waiting forever and hearing constant excuses about why simple repairs are SO HARD you don't mind total hack jobs that actually do more in damages than the repair needed you're fine overpaying for cheap aftermarket parts that eventually break Took my computer in to replace the power jack on the motherboard. Basic soldering repair. took almost a month for the repair, was asked if the touchpad worked before i brought it in (yep they broke that), sold me a new charger that a few months later only worked if it was tapped gently and placed juuuuuust right and not moved. another month later the computer was dead, no lights, no powering on, no anything. Took it into a different computer shop where the technician pointed out the "repairs" done, where the motherboard was literally broken off, the soldering was sloppy and in some places bled into other beads, and the resulting damage that had occurred because of this sloppy job not to mention the loose screw that was left floating between the battery and hard drive... If this wasn't enough to convince you, just do yourself a favor and read a few other reviews. The end result was me having to scrap my computer as the damages resulted in wrecking a good portion of my motherboard and my square trade coverage ended. Don't go here, not even once. read more

Computer Solutions has been my go-to IT company for more than 15 years. The fair cost for services and prompt service with competent staff......look no further!!! Don't waste your time trying to save a dime! read more

I was recommended this place by an IT person at the Claremont colleges. Worst advice ever! They took super long to acknowledge that I was even in the store despite there being several idle seeming employees on shift. The diagnosis fee was outrageous. They suggested I buy a $200 asus screw kit for my laptop because it was missing two external screws when they could have just used any generic screw that fit. read more

CS2K recently completed a complicated multi-stage upgrade of our network and Point-of-Sale system. The process went off without a hitch and was priced competitively. I can unreservedly recommend this company as reputable and reliable. read more

SOOO WHERE DO START....we were referred to this place, and, at the moment you walk in they are very welcoming. The owner, big tall heavy male, can't recall his name but you get a clear picture of who the owner is, he is responding to your questions along with the technician who is behind the counter, taking a look the computer (in this case our laptop). So they make few comments as to what they feel may be the issue and ensure to you that they repair at a low cost. Well, it turns out that the fan, which cools off the laptop needed to be replaced, causing our laptop to shut off. The batter was also replaced, mind you, we needed a new one because we had not replaced it since we purchased the laptop. We got a call to pick up our laptop, guaranteed that the laptop was in the condition of a new laptop. We were wowed...so we took it home. We got home and the laptop began to shut off, automatically, after running for a half hour, and repeatedly shut off thereafter. So we called, and they took it in again, kept it for a few days, said that there was nothing wrong and that they did not experience it shutting off. We took it home and three to four days later it began to shut off again after having it on for half hour. We called them again, they kept it for days and returned it to us stating that they did not experience any shut offs. They prolonged the process, we took it to the apple store and they diagnosed it, they suggested that the battery installed my be causing the problem. Because we saw the diagnostic results and stated that the battery was the issue. We looked at the batter closely...AND IT APPEARS THAT THIS PLACE COMPUTER SOLUTIONS HAD GIVEN US A REFURBISHED BATTERY - CLEARLY - ALSO THE NAME ON THE BATTERY READ: Battery MacBook Pre, .....PRE??? WHERE THE WORK ODER CLEARLY STATES THAT THEY HAD GIVEN US AN OFFICIAL MACBOOK PRO (PRO) BATTERY! This is what we get for going to this place, it was passed the refund date by this time. So we were very disappointed!! We went back to try to get refund, a replacement for an official battery and they said it was past the return or manufacture exchange date! AHH! They raised their voices at us, they were not willing to work with us and we were pissed! We told them this was KARMA...they took our money and were unwilling to work with us. DO NOT TAKE YOUR COMPUTERS OR ANY OTHER EQUIPMENTS TO THIS PLACE --- they will promise to fix and repair but at the end they give you cheap replacements and they will prolong the issues so when you do go back, it will be too late to return or exchange! MY HUSBAND AND I DO NOT RECOMMEND THIS PLACE TO ANYONE, UNLESS YOU LIKE GETTING RIPPED OFF!! read more