OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.

Recently moving to T-Mobile from Verizon my boyfriend and I headed into this t mobile location to…read moreinstall our SIM cards. After some confusion from the customer service person on the telephone Ameer, the T-Mobile rep helping us really saved the day. He knew exactly what to do and what to say, all the while being up beat and encouraging. Then when I didn't think we could get anymore help, his manager Paulina chimed to help also. She was awesome too! Very knowledgeable about trouble shooting and also very sweet. Both a pleasure to work with Moving to T-Mobile, based on that interaction and the fact that my service in my garden apt is SO MUCH BETTER was I think a great idea! Thank you so much Ameer and Paulina!!!!

If I could give it no stars I would. Employees at this store have no idea about the equipment or…read moretechnology. This store sold me T internet and LineLink (Tmobile land line $10 vs ATT $40). Problem? They (TInternet and linelink) are not compatible!!! TMobile engineer gets on the phone after 5 hrs with a tech trying to figure out why it's not working and says it NEVER should have been sold to me in first place. TMobile knows there's a glitch and they're working on it. TVision? Employee at this store says 'all you need for TVision are smart televisions'. That's only true for certain brands of smart TV's otherwise it's a $50 dollar (1x) for a converter box for each TV. TInternet worked for about 4 days without a problem, then just stopped. Not spending another minute with tech support. Been a Tmobile customer 5+ years, no complaints on cell service. These employees at the Lemont store have no clue. Wasn't just one employee. If she wasn't sure of her answer, she asked the guy working. I thought they knew what they were talking about but it took a phone call to TMobile and speak to an engineer to find out they know nothing!!!!!!

I've had D&I Electronics protecting my home for 30yrs. They have everything you would need to…read moreprotect your home. And they won't try to sell you what you don't need. They've been in the security business since the 60's, that's saying something.

These guys are doing the security system in my home and so far have been very pleasant to work…read morewith. They're professional, responsive, and seem to have a great work ethic as far as reliability. They also work very well with the other subs and the GC on the job, and go above and beyond to accommodate and make things happen quickly.

I stopped at Totan's to replace the DLP set I bought there 15 years ago. I was greeted with a…read morefriendly hello and they listened while I explained what I was looking for. They are extremely knowledgeable and explained all the options available. I was then offered the best price on the set i choose. On the day of delivery, Mark and his team arrived on time and began by removing the old set, which was a monster. They then installed the new set and took the extra time to assure everything was working as I hoped it would. They were courteous and professional. I've returned to Totan's whenever I have entertainment needs and will continue to do so in the future! 5 STARS

Matching prices great customer service and they do it all! Install and setup. Everything went…read moresmoothly.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

We had our downstairs home theater installed by E-Style Home Systems in the Spring of 2023. Nick…read morewas very communicative & professional throughout the entire process. It did take some time getting all of the equipment & parts needed, so if you are looking to put in a system for a particular event, I would plan well-in advance. However, we were kept informed. The basement is not entirely finished because it is used mostly by my teenage kiddos & their friends, but we did want an outstanding entertainment system for them to watch movies & play games. We opted for a projector & screen. We also wanted to integrate the Philips Hue system for a backlighting on the screen that coordinates with the picture. He & his colleagues built speaker boxes for us & the frame behind the screen upon which the lighting strip would rest. It came out amazing! They did an outstanding job. One year later, and all is still running smoothly. I have not had to reach back out to them for anything so far, but I was left with a strong impression that if we needed help with anything we would just be able to call. I feel confident that they would be supportive given the experience we had throughout the initial process.

Nick, his brother Adam and Mike from E Style Home Systems did a fantastic job putting up our 65" tv…read moreand surround sound system and another TV in our sons room. They took their time to do it right and asked us how we wanted things to look or be positioned. They were on time, professional, courteous, proficient and intelligent. They had a good comradarie between them as they worked. They cleaned up, programmed the TVs and explained everything to us. I'll be recommending them to every neighbor! Thank you, Barb & Dave VenHorst