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    Empirical A/V

    5.0 (2 reviews)
    Open 8:00 am - 6:00 pm

    Services - Empirical A/V

    Home theater calibration

    Home theater installation

    TV mounting

    Empirical A/V Photos

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    Quality Connections Audio & Video Design - Family Room

    Quality Connections Audio & Video Design

    (36 reviews)

    North Center

    My wife and I recently purchased a single-family home which was a significant graduation from…read moreowning a condo that brought about a number of new responsibilities and complexities. Additionally, this home was a new construction that brought added variables in the form of options to implement and customize. The logistics of buying are always taxing which is to say nothing of moving and initial setup. It was this "initial setup" where Auggie and his team's expertise shined to quickly bring our new home from an ominous "TODO list" to a place that we felt both comfortable and safe. Auggie started by first walking through the home with me and demonstrating his encyclopedic knowledge of all things pertaining to connectivity, audio & visual hardware, as well as monitoring & security. He not only used his knowledge to enumerate the options available to us but really demonstrated a commitment/empathy to our needs which were prioritizing safety, connectivity and then conservatively scaling into A/V options (having just dropped a lot of cash on a down payment). There was no upselling. He built us a min-viable plan while providing cost-tiered options thereafter (for us to both get a sense of trade-offs but also for us to have a sense of what to consider long-term). It felt selfish on my part in that I did not have to do deep research on these different subjects but rather I could pose my "stupid" and numerous questions to Auggie to be met with a quick reply that capably addressed my knowledge gap. He made it easy for us to decide to work with him. Once we aligned on scope, execution came next. On this side of things, there existed the same, relentless commitment to customer satisfaction. Despite having many concurrent projects at the time (also a good signal), they worked hard to set us up quickly after moving into our new home. The installation staff was prompt, diligent and professional in setting up our home but also very affable and patient with respect to walking me through how to understand and utilize our system. We are very happy in our new home thanks to Auggie and his team. There's more work to be done in the future and, based on our full experience, we will certainly call upon Auggie when that time comes

    Great company to work with. Worked with them on a whole house renovation including audio, video &…read moresecurity. Efficient and seamless installation. What makes them exceptional is they don't disappear after the installation. Mambo and his team are available to troubleshoot (hasn't been an issue very often) at night and on weekends. Highly recommended.

    Precision Audio and Video

    Precision Audio and Video

    (3 reviews)

    Uptown

    Albert is absolutely awesome!…read more I was referred to him by a person I met on US Audio Mart, and I feel incredibly fortunate to have found him. He is professional, courteous, trustworthy, and exceptionally knowledgeable. He is an authorized dealer of many of the top brands in audio. I just purchased my first pair of high-end speakers from him without ever even visiting his shop. The products were delivered promptly, exactly as promised. I spoke with him on the phone, the entire process was completely effortless. He is extremely responsive via phone and text (both pre- and post-purchase). I really appreciated that he never tries to oversell; instead, he shares profound insights and expertise whenever you have a question. People like Albert are a rare find in the hi-fi audio world--a true gem. I will be recommending him to all my family and friends and will be relying on him for all of my future purchases.

    I purchased a pair of speakers and stands from Precision Audio & Video. The equipment was shipped…read moreto me via a trucking company. The stands were packed loosely, and although the box wasn't damaged, the stands suffered significant stress fractures and were unusable. I contacted Precision Audio with descriptions and photos. They did not have replacement units, and new stands are quite expensive. They offered to reimburse me for repairs. I sourced a local furniture repair company for structural work, but since the stands have a very high gloss finish, they also required paint work at an auto body shop. I was able to get the work done for a very reasonable price (less than $600). I followed up with Precision Audio with copies of the repair invoices. They ghosted me. I sent several emails and left voice messages with no replies. This company does not stand behind their products, and I will never do business with them again. Be very cautious before buying anything from Precision Audio & Video - Chicago.

    Empirical A/V - hometheatreinstallation - Updated May 2026

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