Had a wonderful experience and Hynes Auto. I had rear bumper damage and brought it in for an…read moreestimate and eventually picked Hynes. Hynes wasn't necessarily the cheapest option, but the evaluation was fair and I had no doubt they would do the job the right way. Laura was amazing every step of the way. Was very transparent with the process, helpful, and made me know I was picking the correct place. It was also finished in a speedy timeframe, much faster than other places and the job was done very well.

I had a great experience with Hynes Auto Repair! A special thank you to Laura Tarabelli for her…read moreoutstanding customer service. She was incredibly helpful in identifying the problem, explaining the options, providing a clear quote, and recommending the best solution. Everything was handled professionally and much faster than expected. I truly appreciate her honesty, efficiency, and attention to detail. Highly recommend!

1st class auto body shop. Good service and excellent body work on my Lexus RX. The last 37 years I…read morehave worked as an insurance agent, seen a lots of claims, this is my 1st recommendation of a body shop. From start to finish professional. They used all Lexus parts, no aftermarket crappy parts from overseas. They are the best!!!

Nice job repairing my car. Handled insurance adjuster without any drama for me. Took the extra…read morestep of detailing the interior of my car even though damage was to the exterior. They even delivered the car to me. Ronnie was sensational to deal with. He is a real asset! Only criticism is that they should have some evening and Saturday hours for customer convenience. Highly recommend this shop.

Frank's Auto have been keeping me on the road for years. They do exceptionally careful work to make…read moreyour vehicle safe, anticipate what needs to be fixed later and will advise as needed. They truly care for their customers.

The staff are approachable and clear at addressing the issue and what needs to be fixed, and at the…read moreend of the day I was satisfied with the service. However, my disappointment at how the service was priced makes me doubt if Frank's was the best choice. Before bringing my car to the shop, I called and requested a quote for a full-synthetic. I was told it would cost $85 however was charged $90. In addition to an oil change, I was told that my transmission lines need to be replaced and it would cost $200-300 (parts and labor), so when I picked up my car, I was surprised and confused at the $445 bill. Moreover, I made it clear before arriving that I need a receipt with line items, but that was not provided at the time of checkout nor was it sent to me the next day even though I was told to expect it. All things considered, if you're going to choose Frank's Auto Repair, make sure you and the staff are on crystal clear terms on what you're paying for.

Reposting from my Google review since we all search for good help at different sites…read more.. HIGH LEVEL: Doug and his staff are not only highly skilled at automotive work, they have great integrity, work with excellent detail, give fair pricing and don't give up on a highly challenging problem or problems. They have incredible persistence on solving problems. My Story: When I initially went to see Doug, the owner of Dover Automotive, it was just to do some work on the wheels since the bearings were old (excuse my lack of mechanic background I may mix up my wording a bit). Doug replaced the bearings and even got the car inspected (it was overdue by several months since I just bought the Subaru), changed the oil and a few other nice details I didn't think about. We thought we were set to go! I was moving to Vermont in a few weeks and this was our only means of transportation. If you don't have a car in Vermont, you're in trouble. Uber, even cell phone coverage don't exist out here! A day or two later the car started to overheat! It was not related to the work Doug and his amazing team did. He was methodical and meticulous: he first ran through what is A. typical and B. cost-effective for both of us. The thing is, the car overheats EVEN when it idles! It wasn't related to the engine so it was a mystery. No oil leaking, the radiator didn't have a leak, but he checked in detail. It's very common for Subaru Outbacks in the early days (99 to something like 05) to have the headgaskets fail and rust and leak which is super bad and you need to replace. He replaced the headgaskets but oddly enough, the overheating persisted. We researched more and found out this particular car and year for some people (99) has had some issues where there is a bubble left behind the dashboard and you have to make this funky tool to eliminate the bubble if the bubble is causing it to overheat. Doug not only created this bypass tool (here's where my technical mechanic work lacks knowledge) but he angled the car several times and angles to allow the bubble to release--well it worked! He bled the car again to make sure and test drove the car about 4 or 5 times on every different day and the car stopped overheating! It was amazing! This was the strangest overheating problem ever. Now one month later, I am with my happy Subaru Outback in Vermont with a car that works so smooth and flawless thanks to Doug and his amazing staff. He tested the car on weekends, was working on it so much--he knew we had a scary deadline which I wish no one has to go through! He took extra good care of us and figured out even the most rare problem for my car and fixed the problem. Phew! :) Thank you Doug and staff! - Tara and RC

I got in right away and my van was done the same day. Prices may be a little high but I trust these…read moremechanics to do a good job.

amazing customer service - my car was ready in such a reasonable time. communication was really…read moregreat. My car looks amazing, and they returned it to me clean and looking sparkly - very happy with my service!

Brought my car in for front-end collision repair. The…read moreestimate didn't include the radiator, and they didn't replace it. Problem is, the radiator was clearly damaged from the impact. Car overheated within 2 days of pickup. Had to bring it to another shop who confirmed the radiator should have been replaced trom the start. I expect a body shop to catch damage like this during teardown, not send me home with a car that can't drive safely. Poor inspection and no heads-up. Now I'm out more time and money.

These guys I can trust all the way Good work working on my…read moreBenz Thumbs up And my classic 46 m3

i love them: they fixed my car and got it inspected for me after failing inspection. they are…read morekind, reliable. and reasonable. I trust what they say is wrong and don't feel they would ever overcharge or make up things when they aren't broken. It's a son and father and my guy from greece who i adore. bring your car here if it needs help.

Today I went to Valvoline and was told there was an issue with the locking mechanism on my engine…read morehood. They recommended I go down the street to Long Life Auto Repair in Waltham, and it turned into an incredible experience. The facility was actually closed, but one of the managers still took the time to help me unlock the hood of my car and educate me on why it was malfunctioning. That level of kindness and professionalism is rare these days. I can't say enough good things about this place. Much respect to the team for paying it forward and helping someone out even when they didn't have to.

Fantastic customer service and so friendly. Will be coming back for all future service!read more

Just had my first oil change here. These guys are such a breath of fresh air! Straightforward,…read moreorganized, efficient, and friendly to boot. I appreciate that they've got all the records computerized and that I get a print-out w/ all the details plus mechanic's notes. Update 7 years later: still love this place. They always tell me what's going on and give me options rather than trying to hard-sell the more expensive thing. They even referred us to a Subaru specialist when there was a minor fuel line leak (reported by the computer) on our Subaru Forester that they couldn't isolate (and didn't charge us anything for the diagnosis). In comparison, the dealership simply told us that we needed to spend $1000+ to replace the whole fuel line.

I've been using master mechanics for over 15 years now. They are always prompt in returning calls,…read moreset up appointments quickly AB's always are reasonable priced. I highly recommend them!