Seriously amazing company!! Great communication when service is requested. Repairs are always quick and within budget. Technicians are professional, friendly and super helpful. I had them build a computer for me and it is epic. They also have been great helping my older parents with their tech issues. Would highly recommend!!!! read more

Local Business Does Good! Thanks Matthew for your knowledgeable & helpful customer service. He listened to my Tech needs & shared suggestions that were honest and thorough. I certainly recommend this local establishment...Rocklin location that is! read more

Great team and service , prices very good and affordable . Personally, my first experience with tech2u was amazing and hospitable and certainly won't be my last. read more

Tech 2u was my best choice to bring my laptop back to life. The service requested was performed. Chad was knowledgeable and courteous. I certainly would recommend this company. read more

Joshua was patient and not only fixed the sound problem II was having with my computer, he also did a thorough analysis and looked for suspicious extensions and made sure everything was OK . read more

Excellent! I had 2 hard drives, with different data, and wanted to combine the data onto a new solid state hard drive, then copy that drive to another solid state drive. Chad quickly understood what I wanted to accomplish. The transfer work was completed promptly! I had another old hard drive, I was certain had failed, but Chad was able to recover all the data! If you have an old hard drive, or need data transferred, I would not hesitate to contact Chad at Tech 2U. read more

So I cracked the hinge on my laptop and it couldnt close. Enter Tech 2U. They even came to our house for an initial assessment. We didnt have to take it in ourselves, which was such a pleasant surprise. They found several other problems as well. The needed part came in quicker than expected which was another plus. Tech 2U provided EXCELLENT customer service. read more

I love Tech2U mobile services. I needed the virus protection removed from my really old laptop and added to a new laptop. Eric did a great job. I will definitely use them for future computer services. Tech2U techs are thorough and reasonably priced. read more

I had come in with my old laptop from college, that I had recently found and wanted to fix up. There were a few issues with it, and I couldn't get past the login screen because I'd forgotten my password after all the years of not using it. The guy who helped me was so nice and explained everything, and helped me unlock my computer and get it working properly again. I had expected to be hit with a heavy price for the service, but it was only $50! It took a lot of stress off of me to have the problem fixed, and for such a good price. I will definitely be back, and I've recommend this business to many of my friends. Thanks guys! read more

Very satisfied with service. Chad was very knowledgeable, professional and polite. I was very happy I took my computer here. Will definitely return and refer a friend. read more

Fast, responsive, knowledgable and reasonably priced! The hinge on my wife's laptop screen snapped off (apparently a very common issue with recent Lenovo laptops). I took it in to Tech 2U, the gentleman there knew right away what the issue was and why it occured. He even suggested an alternate fix that would avoid having to order an entire new screen/back panel, and would ensure the hinge doesn't snap off again in the future. I got the laptop back in under a week, and not only is the issue fixed but it also feels stronger than it was before the issue occured! read more

Horrible they do not know what they are doing and the problem I had was never resolved. My new computer repair guy was flabbergasted at the amount of money that I was charged and how my computer mother board was just placed in the computer and not hooked up. I had to go through extreme measures to get a refund. There customer service is terrible BEWARE!!! Go to someone local and not a company that remotes into your system from other states read more

Terrible. All I asked him to do was to open a Thumb drive and print two pages. I explained I wasn't able to open the document and I needed a hard copy.. He seemed preoccupied and reluctantly but successfully opened the two page document I needed printed. He wouldn't print the two pages even when I said I'll pay him whatever he wants. He said they are "digital" and not a printing store ? He then suggested I go down the street to Fed Ex or somewhere like that ? What a JERK read more

These guys are great. I have 2 identical monitors, but couldn't get the computer to "see" the second monitor. The technician arrived on time and quickly fixed the issue. Would definitely recommend. read more

The service was wonderful! He was patient and took the time to investigate the issue. He FIXED it after about 30 minutes. Cost me $100 instead of a new one over $230. So thankful for the excellent service I received from the Douglas location! Thank you for the follow up call as well. I really appreciate your level of service! read more

Great service! We have a "smart home" which is way to smart for us. After changing out our Infinity cable box, we lost our wifi access. Joe came out, diagnosed our problem and us up and running quickly. The problem was complicated because our house builder installed a business system in our little house. It is way too complicated for our needs which makes problems when things go wrong. Thank you Joe! read more

We were having fits with our network connectivity after we installed a new sonicwall and network switch. We spent hours trying to figure out the problem to no avail. We called all the support groups (switch, modem and sonicwall) and spent hours with them, but none could solve the problem. So, we called TECH2U as our last resort. We called them late in the afternoon yesterday and David showed up first thing this morning. I was already liking it. David sat down and went about diagnosing our network. Less than an hour and half later...BAM....Working perfectly. I would DEFINITELY recommend these guys. Super fast response time, professional, courteous, ultra-efficient and highly knowledgeable. We will use them again for any and all of our networking issues. Tony Baja Insurance Services, Inc. read more

Awesome experience Free Estimates says it all I believe I spoke to Steve yesterday and in the process of troubleshooting my laptop he corrected my issue with my laptop free of charge definitely coming back if I have issues with my computers if I can't fix it or its a pain to replace a part Thanks read more

One of my desktop PCs got the BSOD. I could not resolve with basic troubleshooting and I'm no techie so I checked what repairs cost. I called around to a few shops (found on Yelp) and the rep at Tech2U was professional, courteous, and also the most responsive. I brought it in and spoke with Chad at the desk who was very knowledgeable and professional. They were busy with lots of work orders, but ultimately they completed the repairs ahead of schedule and as expected cost-wise (which was fair and reasonable). My CPU works like new. Overall, I'm very satisfied with Tech2U Roseville and highly recommend them. read more

They guys are really nice and deliver what they promised. Would return if need computer help. Would recommend.

Holy moly! This place took care of my computer sound issue in one hour and saved me from having to skip a meeting. So important during our shelter in place and work from home time. Because the job was so easy for them, they didn't even charge me! what? yes, if I have a tech issue again, I'm for sure calling them and price be damned because I feel like I owe them big time! read more

Just contacted the local Roseville store to discuss availability for sourcing a specific part for a laptop that I have been doing the repair on myself. The tech was honest and advised he could not guarantee obtaining this specific part but offered a work around for me to be able to use my laptop without this function if desirable. This function is one that I don't use anyhow so I was so pleased to get this information and the details provided to get it back up and going on my own. Excellent customer service! This will be my new go-to for all repair needs. Ethical/Honest/Friendly/Helpful. read more

Saved me a bunch of money by not having to buy a new laptop. Friendly reliable service.

My daughter's email got hacked and we tried for several hours to retrieve information. She did not have a double authentication established and the hackers created one making it impossible for her to retrieve a reset on her password. We called and got a free diagnosis from Tony and Evan. They signed in remotely and looked for way to retrieve data. They were patient and thorough and timely when getting back to us. The diagnosis was FREE. They told us due to my daughter not setting up a double authentication the hackers made it impossible for her to access. We appreciate their honesty and effort they put in on trying to resolve this problem. Great customer service! read more

My old MacBook Pro decided to quit working. I tried everything to fix it myself. You know the usual stuff like, cursing at it. Turning it off and on 50 million times. Holding it under water for 4.32 minutes. Putting it in a 50 pound sack of rice for 30 days. I finally decided to try and let someone else fix it. Unfortunately it was too far gone for the age of the laptop and the cost for repair. Steven did an exceptional job figuring out the problem and provided me with no pressure options to retrieve my data. Although his hammer was not any better than mine...I'd definitely call on Steven for any future "solvable" problems. read more

Had a first attempt at independently installing a new CPU that ended up rendering my computer unusable; online forums weren't helpful so I called Tech2u and described the issue to see if they'd be able to help. Chris then talked me through what the most likely issues were, described what could be done to troubleshoot, gave overall good advice that eventually led to the issue being resolved (after two separate phone calls I should add) before I ever had to bring my PC in. Could've just directed me to a store to try to make a sale, but chose to help me out instead at no cost. These guys are clearly passionate about solving peoples' tech issues. read more

I went to have my password changed. A simple task that did not take a lot of time out of my day. He was thorough and extremely professional. Nice to talk to, as well. I called ahead of time to find out if an appointment was necessary. They were very nice on the phone and explained they were closed for an hour for lunch. The price was right, too; as I called other tech professionals and their prices were outrageous. I'll go back if I should need anything else done. Thumbs up. Instead of giving you 5 stars, I give you 10 stars!!! You guys are Rockstars!!! Thank you!!! read more

Tech 2U - Thanks for your help! - IT Services & Computer Repair Near Me - Roseville, California

I had installed an update on my MacBook which I guess had some corroded files on it. Chris was able to update it without losing any of my files. Thank You so much Chris! You are AWESOME!!! read more

Tech 2U has always provided quick and state of the art repairs and service to our electronics. Chad is our guy here in the Rocklin store. He is patient with me with his complex explanations to my questions and explains everything so I can understand the problems or repairs. I highly recommend Tech 2U for any IT needs. read more

I brought in two laptops for repairs. I didn't like how Best Buy was going to repair (shipped out for 2-6 weeks). Guys at Tech 2U were honest and said my laptops were irreparable. I offered to pay for their time and the tech declined which I thought was honorable. So I grabbed a few business cards to recommend to my friends. Thank you Tech 2U read more

Chad at Tech2U is awesome! Provided professional service and free of charge. Basically just gave me advice. I will be returning next week for another issue with a different laptop. Long story short, I have 2 Asus Note-books. 1 works great, but has a broken power port. The 2nd one has a bad hard-drive or something. But has a great charging port and body. Being 8 days out w/ repairs Chad suggested I swap the hard drives myself. I basically knew how anyway. Last night I did it and my Laptop is working perfectly! I am very stoked as I was just laid off due to Covid-19. And need my laptop to search for work! I am extremely impressed that their are still honest hard working businesses out there that will help you free! Ofcourse I will return with ny other needs ONLY to Texh2U since they helped during a difficult time. Thanks Chad, and Garret! read more

Thank you for reaching out to me and help resolve the issue I had, I'm very great full. read more

Tech 2U - IT Services & Computer Repair Near Me - Roseville, California

Took my pc in for repairs. It was blue screening while gaming. Tech2u charged me $450 to upgrade to windows 10 (which was free to do myself at home). My pc kept blue screening until I had someone else looked at it. We found the gpu cooler was not making proper contact and causing overheating and the blue screening. Simple fix. Told tech2u and they refused to give me any money back or make it right in any way. I've since upgraded my mobo/processor and it now tells me I need a key for windows since the free upgrade they scammed me for didnt come with a key. Thanks a lot tech2u. These guys are either grossly incompetent, scammers or both. Find someone more trustworthy read more

I have an apple computer and requested a tech to help us with some network issues. They told me their fees and after the initial shock, we opted for an hourly rate since we had a bunch of little issues. The first hour would be $229, and then $80 each additional half-hour. Way more costly than I have paid in the past when I've used iGuys. I normally go to iGuys and Spencer specializes in apple, he really knows Apple computers very well and is very efficient with his time as a result. This time Spencer wasn't available so unfortunately I had to look around for a quick visit elsewhere. So we called another company (Tech 2 U). After the initial shock of their fees, I reasoned it might be stuff they could handle real quick if they specialize in Apple. The tech who came out seems to specialize on pc's not macs, I believe. It took a long time to work on the network, which is in part related to the issues with our network system. We now have other issues that we didn't have before. I feel bad writing this review because the tech was very polite, likable, and helpful in many ways. I just think if Tech 2 U sent us a tech who specializes only in Macs the visit could have been much quicker and more successful. We spent just under $500 for the visit, and are now asking ourselves how we might fix the issues we are having. read more

I bought my son a pre-built NZXT pro-starter series gaming computer online . We kept getting a "no DP" connection on the monitor, tried a different monitor, same deal. The NZXT computer company tech support was brutal, can't even talk to a live person to troubleshoot. They told me via their chat to send back in for repair or refund. I was desperate, my son was so upset, took it in here & the nice gentleman at the store discovered they didn't plug in a huge component before shipping. Bad error for Nzxt & a really quick fix, I will come here for all my computer needs from now on! read more

Steven B understood our serious situation & took great concern & care. He was professional & awesome. He was so very polite & helpful. Outstanding service read more

Immediately as I walked in the door I received a great greeting, we discussed my laptop`s issues, and settled on a fair price for service. I received a call that same day that the work had been completed. Upon pickup the next day, we reviewed the work completed. I gave this company 5 stars for the excellent customer service, efficient competent work, at a very fair price. Thanks again! David (Alta, CA) read more

My computer was not working anymore, it had multiple problems. I did not want to spend money on a new computer so I decided to look for a place to fix my computer. Someone recommended me to tech2u and I am happy of the results. My computer works flawlessly now! read more

I can't speak to service, as I have not used them for repairs. I'm reviewing the fact that they don't offer printer repair because "printers are so cheap people just replace them." Well if it takes $50 to fix an $80 printer, and would prevent an otherwise excellent printer from going in a landfill, then why not offer the service and let people decide if they want their printer fixed or not? Maybe I'm missing something. At least they were honest about it. UPDATE: The owner contacted me and explained that hardware repair on printers is outside of their usual focus so that they charge a higher repair rate, and on top of that you have to pay for the actual parts that are malfunctioning. I also learned that e-waste disposal DOES recycle electronics, so it's not quite as wasteful as I thought. I appreciated that the owner took the time to explain this to me and follow up when he had a customer that wasn't pleased - seems like they are truly interested in customer service. Therefore, I gave them an additional star. read more

I had an amazing experience with Tech2U. This was actually my first time coming in with my gaming computer I've had for 6 years. I wanted to fix my computer but I had no idea how to do it myself. The technician Chad was super friendly and kept in contact with me telling me all the problems my computer was having and how to better improve the quality and experience of it. Chad was very professional in what he was saying, he was honest in what parts I actually needed to buy and replace. They did everything with ordering the parts and replacing it, letting me know how much the price was and if I wanted to go through with it. They never pressured me and I never felt forced into anything. Chad really cared for the customer and put himself in my shoes which I really appreciate. It was really easy on my end and I couldn't be more happier with my pc. I'm definitely going to come again sometime soon to upgrade the case of my computer, I recommend Tech2U for anyone that has any computer issues or even want to upgrade their gaming pc. I will be telling my family all about them because they all have electronics that might need fixing in the future. I appreciate Chad's time and work he did on my pc. Thanks! read more