This Teapioca location needs to improve their customer service and ingredient quality or they will continue to lose business. Teapioca is a chain so when I spotted one in this shopping center late last night I went in to check it out. The customer service was unbelievably awful. I walked up to the cash register where the only menu was and looked through briefly to make sure nothing changed since my last visit. After only being there a few seconds the cashier rudely said "are you going to order ma'am?". Since when is that ever in a script to say to customers? I was so taken aback I wanted to leave but I quickly ordered and still tipped well, after which her attitude suddenly became friendlier. I went back to look at the menu again and she asked "would you like to order anything else?" I said "no, I want to finish looking at the menu since I was rushed". The drink wasn't even good. Lychee jelly tasted sour and bad. It is highly unlikely I will give this establishment any more of my business and I recommend that others go elsewhere. read more

For starters, the service is awesome. So friendly and welcoming. Their website is also very easy to navigate so you can place an order and pick it up right when it's ready. I had a seasonal chai tea and added ice cream and it was fantastic. My wife loves the mango smoothie. You almost can't go wrong with whatever you order and if you're a first timer or are not sure, the staff will be glad to make a recommendation. The inside has plenty of seating for individuals or small groups. It is comfortable and not too noisy. For my money, Teapioca Lounge in Round Rock is the best tea/boba place around! read more

There are so many options at this franchise and I haven't really gotten anything bad, although I usually do go for my tarot tea. Last time I did get a fruit tea with some fruit jellies and I was agonizing for the longest over what decisions to make because there's so many customizations so the girl at the register was very helpful and gave me a few suggestions which I appreciated. Very consistent and I like that it's close by for me at least when I want to get my boba tea fix read more

I love it here so much! First of all, it's adorable. I love feeling like I'm at an amusement park! That's what the signage and decor make me feel like. Everything is just fun. There are so many choices. Like literally anything you want they probably have. Best bobas and frozens and other teas too. Delish. Nice service. read more

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Tried the red panda thai tea and the cherry blossom lemonade. The lemonade was VERY artificial/ syrup tasting. The red panda thai tea honestly wasn't too bad. Boba quality is pretty standard. Not the best place to study because it's pretty loud and there's not a lot of seating. Love the red panda statue inside though. Very run of the mill boba with slightly below average drink quality imo. read more

Teapioca Lounge - left: cherry blossom lemonade right: red panda thai tea - Bubble Tea Near Me - Round Rock, Texas

My name is jose, and I visited your Teapioca Lounge location on Thursday, October 17th, around 3:30 p.m. While I was there, I witnessed an upsetting situation involving a disabled veteran and his service dog. When the veteran entered, an employee told him that animals weren't allowed inside. The gentleman calmly explained that his dog was a trained service animal protected under the Americans with Disabilities Act (ADA). Despite this, the employee continued to insist that he wait outside and even asked for an ID for the dog, which is not legally required. The veteran remained polite and tried to educate the worker about the law, but the situation became very uncomfortable to watch. Other customers noticed what was happening, and it was clear the man felt embarrassed and unwelcome -- which was disheartening to see. As a customer, I felt compelled to share this experience because it highlighted a real need for better understanding and training regarding service animals and disability rights and people who rely on service animals should never be made to feel ashamed for simply going about their day. I hope your management team can review this incident, clarify your company's policy on service animals, and ensure that staff receive proper ADA training so situations like this don't happen again. Thank you for your time and for taking this matter seriously. read more

I don't drink boba very much, so it was a nice way to spice things up. The drink was good and it was nice to try something different for a change, away from other drink shops like Starbucks. I must say that the drink was great and staff was friendly. My special lemonade was good, possibly high for $7, and the drink was sweet, with no real % option at least for that drink option. The only concern I had was the menu, there was no pricing until a small menu in the front, having transparent pricing, size information and other details would be very helpful to the consumer. I will probably have boba more often, and try some other shops as well read more

Teapioca Lounge - Some special lemonade w/ boba - Bubble Tea Near Me - Round Rock, Texas

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Quick and fast boba shop located in a plaza. Stopped here on my way to Waco, TX from Austin. They say things are bigger in Texas and that's true since I ordered a large and it was 44 ounces!! Got a Chai Boba Tea with boba and egg pudding. Definitely huge and had excess when I finished my trip. They have all the fixings and can do a lot of customization as well. I also noticed that they sell sweet ice too! Would like to try that out another time. Good stop to make if traveling! read more

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Delicious and refreshing milky flurries! One flurry can be shared between 2-3 people. Our orders: durian, mango, and coconut. They really live up to its name: flurries. It's as fine and smooth as snow. Durian is the best flavor of all, you can really taste the strong durian flavor. Mango comes in right behind durian - it's fruity and creamy. Coconut is very mild, which we won't order again next time. Condense milk drizzle is a must as it really enhances the sweetness and flavor of the flurries. It's considered an additional sweetener and has no extra cost to it. Each additional topping is $0.75, but we don't care for anything else. Highly recommend you to try these flurries if you haven't. It's such a nice cool treat for hot summer days (or even winter days). read more

Teapioca Lounge - Milky flurry - Bubble Tea Near Me - Round Rock, Texas

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Kinda hidden, but it's a great little shop that my kids and I love. We've only gotten smoothies or teas here, but they're always good. There is plenty of parking and a nice quiant place with plenty of seating. Service is great, and I love that they have a point system to get credits for purchases. read more

Absolute ripoff. Look at how much ice was in my 6 dollar coffee. Finished before I left the parking lot. Felt more like a free sample.. except it wasn't free! read more

Teapioca Lounge - 6 dollar cup of ice - Bubble Tea Near Me - Round Rock, Texas

I came here today with Thing two and ordered three items, which included two slushy and one smoothie. The pear slushy I tried didn't seem to have any taste. However, according to Thing two, the smoothie she ordered was amazing. The prices for the items here seem to be a little bit steep for what is offered. I have had better slushies elsewhere for sure and for lower price points. But, most folks don't come here for sulshies I'm sure. As I purchased several gift cards for Thing two for Christmas, I will no doubt be back to use the funds on the cards but I will most likely not order something for myself. read more

Teapioca Lounge - Bubble Tea Near Me - Round Rock, Texas

I always get my order done right every time I go and I recommend you to subscribe to their newsletter, they will send a 10% coupon every month! With their recent menu update, I've been hooked with their mangonadas, fresanadas,etc. You won't regret it! read more

Teapioca Lounge - Bubble Tea Near Me - Round Rock, Texas

service is okay! They're kind. The matcha boba wasn't that great. Hardly a strong matcha taste. I don't mind sweet but it really tasted like blended ice water with a spritz of matcha air for taste! Sigh. read more

While visiting, I came here in search of boba in the Round Rock area. I found this place and it's other locations to be similar to Teahouse in Houston. They've got a large menu and lots of variety. I also noticed they have shaved ice, which I've never tried but seems more and more tempting with every visit. At Teapioca, I get the Momo Peach Tea or Grapefruit Green Tea with 70% sweetness, less ice, and boba/ herbal jelly. Both drinks are refreshing and always made right at this location. read more

Everything at teapioca is so good! It's the BEST in Round Rock. If your a boba fan then this place is definitely for you. I recently tried the Oolong blast cream tea with brown sugar and it was the perfect dessert drink! They have indoor seating and some outdoor seating as well. read more

Very good friendly service! I love how you can get different flavors ! I always get a taro tea with no boba my fav read more

Teapioca Lounge - Menu - Bubble Tea Near Me - Round Rock, Texas

Came here after and the drinks were superrr sweet but still good tasting. Next time I'll just ask for less sugar. My group ordered a bunch of drinks and after trying them I would say their tea itself if not very strong so if you want something that has a darker tea flavor I would go somewhere else, if you are craving something sweet this would be the place to go. The boba is itself is pretty tasty which is nice because it can be difficult to find a place that makes boba soft and chewy. The customer service was average but inside was kind of dirty... just trash on the tables or on the floor. I would go here again, but only for a grab-and-go situation... not really an atmosphere I'd like to sit and study in. read more

Teapioca Lounge - Chai tea with brown sugar boba - Bubble Tea Near Me - Round Rock, Texas

I absolutely had a wonderful bubble tea, taro smoothie, at this restaurant. Service is quick and efficient, and I couldn't ask for more, so delicious to have something creamy and cool and filling and sweet in the scorching hot weather in Austin Texas. This is where I go to get treats for my kids when they've done something really nice. This is also where I sneak off to when I want to treat myself, it is such a luxury and tastes so delicious!! read more

It was my first time there today I got the fruit tea is was good.......................................................................

My kids love going here and my favorite drink is the Mangonada. They are always super nice and get my drink really fast.

The Thai tea tasted a soapy. The place was clean and staff were good. Just needs a little work on their tea but it's not bad

I always get the caramel frapioca with bubbles and my boyfriend usually gets anything fruity with bursters I highly recommend!

Late night tea run brought us here 20 mins before closing. Even better was the 15% off code I received as I was checking in. It's super hip compared to other spots I've been to with different cup sizes and lots of tea choices. I ordered the almond cream tea and Thai tea both with tapioca. One of the best almond cream teas that I have had in a long time because it actually tasted like almond. The chai tea wasn't overly strong or sweet and was good also. They have giant Jenga and some games to play inside. read more

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The selection of shaved ice, teas, and smoothies is only limited by your imagination. The employees were friendly and willing to answer questions. The time from when we ordered until when we received our drinks was about four minutes. The store itself is set up for patrons to sit and enjoy the ambiance and (hopefully) order something else? They have board games and table top games that can be played and enjoyed by the customers and they also have charging stations for personal electronics (cafe style.). If I lived in this area, this would definitely be a "go-to" spot for me. read more

If you want sugar and water with boba in it, this place is for you. I tried to like this place. I've been here a couple times. Even if I ask for less sweet, it still comes out too sweet. I'm a milk tea afficionado... and I don't taste any tea, which is very disappointing. read more

Overall great experience getting and ordering drinks from here. The location we used to go to was further south down in the Parmer/Metric plaza so this is a nice addition to the list of boba tea places we can go to. Ordering is simple: 1. Grab a menu 2. Decide what you would like [always takes a longer time to do this step than any other one for some reason] 4. Order and pay with any one of the nice cashiers at the register 5. Smile and watch as they mix up your toppings, drinks and whatever else you added back to your drink back in step 2 6. When your name is called, pickup your deliciously mixed concoction and your straw color That's it! Pretty simple, right? I love that they have soooooooooo many options to choose from. I love that space inside is spacious. AND you get to play board games and study if you so choose :) read more

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My review for this location is very similar to their Parmer Lane location. After all, they are the same franchise. I stop by this location after my Pilates classes at ToddPilates next door. The location also gets points for being super convenient to a lot of great restaurants (Flix Brewhouse, several Chinese/Indian places, some fast food). So you can easily stop by for dessert after a meal. Authentic Flavor - 5/5 The ratio of fruit juice to tea is also perfect - not overbearing one way or the other. And if you want to get super authentic, they offer plain teas as well (e.g. just tea and boba, without flavour or milk). These are their "premium" tea drinks and include varieties like osmanthus, earl grey, chai, ginger honey, bai mudan, oolong, hibiscus, chamomile, yerba mate, and more. As a former tea snob (I probably tried everything in Teavana at least once), this was amazing. It doesn't get more authentic than this. Their coffee teas are also made with a distinctive coffee flavour - none of this milk-overpowered "latte" flavour. And if you want milk tea, they have that too! Their smoothies are also delicious. Boba Flavor & Consistency - 5/5 It is a rare occasion when a cafe gets boba perfect, but Teapioca Lounge is as close to it as I've seen anyone get. They aren't too soft nor too hard - just the right amount of give, but chewy enough that I can have the satisfaction of munching on them without the melt-in-your-mouth sensation. Also, an added plus for this location - when you ask for "double tapioca", they actually give you a very hefty dose of tapioca. Last time I went, the tapioca almost filed half my cup - which is a great thing :) Menu Variety - 5/5 There's something for everyone here! I have literally no complaints, as this is one of the most comprehensive menus I've seen in my bubble tea tasting days. For those with a sweet tooth, the flavoured teas or smoothies are great. For those who enjoy milk, you can have cream teas. Coffee lovers can get frappiocas or even plain coffee. Tea snobs can get a variety of premium loose leaf teas. And kids of all ages looking for a cool treat can have slushies or flurries (shaved ice, I believe - haven't tried this yet!) They occasionally have baked goods as well; the North Austin location is currently selling manjoo pastries. Other items of note All of the employees here are so friendly! It's not as well staffed as some of their other locations, but then again it's not as busy either. I always get a smile, a joke, or both from the individuals working the cashiers, and they always make sure to say "Have a nice day!" when handing me my drinks. The other locations are hit or miss on the customer service depending on the day, but the Round Rock location has consistently good service. Thanks, Teapioca Lounge! read more

Teapioca Lounge - Bubble Tea Near Me - Round Rock, Texas

Ordered almond milk tea. It tasted ok, but after 5 minutes realized it was really watered down. Not that punch of almond I'm used to tasting. Probably too much ice. Ask for less ice. Wanted pudding, but wasn't given much (as I drank for a good 5 sips and encountered no pudding). Also, the pudding was not that sweet or tasty. Overall, kind of a sad experience for me. But I came from dallas this weekend where I had two amazing bubble tea drinks. Husband ordered the strawberry banana smoothie and it tasted fine. So, definitely make sure your ice level is right. And, bubbles are definitely the better option. read more

Teapioca Lounge - Lots of ice. Should have asked for less. - Bubble Tea Near Me - Round Rock, Texas

Quick, friendly and efficient service. This is my go-to Boba spot! Always clean with waiting benches spread out. They encourage social distancing during COVID and everyone seemed respectful of that (so thank you, neighbors). I love their matcha drinks and excited to discover they offer Stevia as an alternative sweetener. The tapioca are always cooked and flavored to my liking and I enjoy the almond pudding in my taro coconut smoothies. The guy helping us at the register was super friendly, cheerful, and projected his voice well so you can hear and understand him through his mask. I like that they have the menu on their web site so you can decide what you want before you go. There are TONS of options. read more

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I do not recommend this teapioca location to anyone who gets military discount. We used to love this location for its customer service and great smoothies/drinks. Last time we came here there seemed to be new staff in place. We didn't think anything of it until our cashier had started to check us out, applied military discount to our order, and told us to follow directions on the key pad. Our card was in the machine processing when an unfamiliar face walked up to us, cancelled our transaction, whispered something to the cashier and proceeded to walk away without a word. We were in shock. Brushed it off, payed for our drinks with a discount on only one of our drinks and left the store. Now we decided to come back and give this location another chance. We were failed once again. The same lady who cancelled our transaction was eyeing us down the entire time and had another girl working tell the cashier we could only do a discount on one drink. Never did the girl who initiated the cancellation of our prior purchase or the delay of our new one say a word to us. I find this completely rude and inappropriate to not tell your customers why you are charging them more when we continue to come back. We will not be visiting this location again due to the change in staff that has disappointed us twice now. read more

I love this place they have amazing drinks and they go very quick well at least every time I go . They have awesome customer service I would really recommend going here. My drink is never to sweet or nasty .I recemend the taro blast with teapioca read more

Teapioca Lounge - Taro blast - Bubble Tea Near Me - Round Rock, Texas

I've fallen in love with the Avacado Chocolate drink (With tapioca of course.) My first venture here was met with great customer service. The gentlemen who helped me answered all my question and made recommendations based on what I told him I liked. My second visit he seemed to be having a bad day (or maybe it was just really early) but he was very short and snappy especially when I asked for tapioca. Seems it was still cooking and that takes two hours. Sorry, I would have thought the Tapioca (it's the name of your restaurant) would be made by the time you opened. (Shrug) I'll come back... just not in the mornings I guess. read more

Teapioca Lounge - Bubble Tea Near Me - Round Rock, Texas

I'm writing an update review but I'm still keeping it 3 stars. I'm not convinced that I love Teapioca again yet. An update from my previous review about the punch card. They got the a system where they take your phone number. It's the Five Stars app which I use for a few different places. Since it's my birthday I got a reward for a free beverage so I redeemed today after I went to dinner. The guy at the counter was nice. I got my drink pretty quick but I was getting the vibe the other 2 people before me that they had been waiting awhile. My go to beverage is the Taro Cream with baby tapioca. I used to get the regular size but one day they were out and so I settled on the babies. It's my new favorite. It's easier to drink and not overwhelming. My drink was ready so I picked up my cup and got into my car. As I was sipping in my car I noticed that I was get purple liquid all over my pants and in my car. This was so confusing to me because the top is sealed shut. I was inspecting my cup and saw that my cup was sliced at the top vertically. I drank quickly to the liquids away from the sliced part of the cup. Happy Birthday to me with my free, jacked up cup from Teapioca. Come on y'all get it together. I want to love you all again but it's making it really hard. read more

44oz of bubble tea? Get the heck outta here! OMG this is amazing. Teapioca doesn't only have a larger than life portion, but they also have a variety of tasty drinks. I ordered the taro cream tea with tapioca and my husband did a build your own with black tea, lychee flavor, and lychee bursters. All I can say is YUM! It was so delicious! I'm so glad they have massive cups because we can't get enough! Beyond the great drinks, their service is phenomenal. The person who rang us up with super kind and very attentive. The people who made the drinks did a great job as well and were quick at making the drinks. read more

Always polite, always prompt. Or go to favorites are the café su da and oolong milk tea with baby tapioca. read more

Teapioca Lounge - Menu, as of 8/4/18 - Bubble Tea Near Me - Round Rock, Texas

I personally do not enjoy the tea here. I like to try out different establishments that sell milk tea and this place is not to my liking. The tea drinks here are coffee based, which you can tell by a good portion of the drinks on the menu. They also don't advertise their drinks as milk tea but instead, as "blast" tea. At first I thought this was them trying to be hip and cool, but in reality, it was them telling you that it is not what you'll be expecting. Even though I'm not a fan of their drinks, they do have excellent service with friendly employees. It's also cool how they have board and card games for customers to play if they want to stay for awhile. If you like coffee based drinks, this is the place for you. Welcoming environment, just literally, not my cup of tea. read more

Teapioca Lounge - The board games and the hallway to the restrooms - Bubble Tea Near Me - Round Rock, Texas

I ordered 2 lemonadas with realizing they would be spicy. I asked if they could be remade without being spicy and the employee said yes. when she remade them only one was made correctly. When I brought that to the attention of the manager he told me he would not remake it w/o me paying for it. I would have understood that if it was a failure to communicate on my part but that was not the case. This is not the first time they messed up my order but this time was unfixable. i will never be back and do not recommend this place. read more

Nice ambiance for studying and yummy boba tea. Definitely going to be my go to spot when I need a tasty pick me up for school shenanigans.

Boba tea is my new favorite thing. I get the Taro cream tea, because it is super delicious with no caffeine. (I'm pregnant- gotta limit the intake!) I can't wait to try more stuff. And if you have any recommendations, please let me know! read more