I am extremely disappointed with my experience with this company. They began working in our home in…read moreFebruary 2026 to remodel two bedrooms, a living room, two bathrooms, and our kitchen. What should have been an exciting improvement to our home has instead turned into months of frustration, disruption, and stress.
Communication from the owner has been extremely poor throughout the project. There has repeatedly been miscommunication between the owner, the workers, and what was actually agreed upon in our contract. I have constantly had to go behind the workers, remind them of what needed to be completed, point out mistakes, and address work that was rushed, sloppy, incomplete, or simply not done correctly.
The company has also failed to provide a consistent, experienced crew. Workers frequently took days off or simply were not here, and different or inexperienced workers were sent to complete jobs they did not appear qualified to perform. Painting has been particularly disappointing, with sloppy workmanship and areas that have needed correction. Rather than completing each portion of the project properly, much of the work has felt rushed and half done.
Another ongoing issue has been the complete lack of respect for our home. Massive amounts of construction debris and trash have repeatedly been left both inside and outside our property instead of being properly cleaned up and removed.
Throughout all of this, I upheld my responsibility as the customer. I made every payment on time and many times earlier than required. I gave this company every opportunity to complete the work they were contracted and paid to perform. Looking back, I wish I had stopped the project much sooner. Unfortunately, we were under contract, had already invested significant time and money, and simply wanted the work finished.
Instead, we have spent month after month living in a home where multiple rooms have remained unfinished, work has repeatedly needed to be corrected, and we have had to constantly supervise a project that we hired professionals to manage.
The mental and emotional toll of living under these conditions for this length of time cannot be overstated. Having your home disrupted for months, never knowing whether workers are going to show up, repeatedly discovering mistakes, living around unfinished construction and debris, and constantly having to chase someone for communication is exhausting.
All in all, this has been an extremely disappointing experience.
I would not recommend this company. If you are considering hiring them, I strongly encourage you to carefully consider whether you are prepared for the possibility of spending many months living with unfinished work, inconsistent crews, poor communication, repeated mistakes, construction debris, and the stress of having to personally oversee work that you hired and paid a remodeling company to manage.
After this experience, I believe we deserved far better communication, workmanship, project management, cleanliness, and professionalism especially considering that we consistently honored our financial obligations throughout the entire project.
