I strongly recommend avoiding Team Enoch for HVAC work. They attract customers with lower installation pricing and a parts-and-labor warranty that requires you to continue using them and complete two AC tune-ups per year through their company. On paper, that sounds like a great deal. In reality, the service after the installation has been extremely disappointing. My experience has been that they seem far better equipped to sell and install HVAC systems than they are to support customers afterward. Trying to get someone on the phone is incredibly frustrating. I am routinely sent to an answering service, and getting a callback is inconsistent at best. Even the required tune-ups have been a problem. Appointments have been scheduled, canceled, changed, and rescheduled repeatedly. That is especially unacceptable when those tune-ups are tied to maintaining the warranty they use as a selling point. The biggest issue is that once the installation is complete, the level of customer service drops dramatically. Communication is poor, scheduling is unreliable, and the overall support has been far below what I would expect from a company that wants to maintain a long-term relationship with its customers. A low installation price is not a good value if you have to fight just to get basic service afterward. If I had to make the decision again, I would absolutely pay more upfront to a different HVAC company with a stronger service department and better customer support. Saving money on the installation was not worth the frustration that followed. Based on my experience, I would not recommend Team Enoch. read more

Non-code work and hidden costs caught up to us 5 years later. Five years ago, we hired Team Enoch for an HVAC installation, and we are now paying a massive financial price for their horrible workmanship.The issues started right at installation when they left gaping holes in our drywall. They refused to fix them, claiming drywall repair wasn't included in the installation price--something they conveniently failed to mention upfront. We were forced to patch and fix the damage ourselves. Now, five years later, the real damage has surfaced. We just had to completely overhaul our home's ductwork because Team Enoch installed it entirely out of code. Because the ductwork was choked and improperly sized, our AC compressor was severely overworked for years and has now completely burned out. What seemed like a shortcut back then was actually a ticking financial time bomb. If you use this company, hire a third-party inspector to check their work immediately, or prepare to pay thousands to fix their mistakes down the road. Extremely disappointed in their lack of professionalism, transparency, and code adherence. read more

I have used Enoch Plumbing two times. The first time I would rate as five stars. It was replacing two shutoff valves under the sink. The second time I would rate them as ONE star. It was 2 toilet repairs, 1 disposal install and a hot water leak repair. The supervisor did not listen to where I told him the back porch was from the interior bedroom wall. He did not listen when I told him where the water leak was coming from. He just wanted to make more holes in the wall to speed up the job. Once he got the workers started he left and I was glad to see him go. When the workers had a problem getting one of the toilets to flush they did not know what to do. In the contract it said they were not responsible for repairing the holes they made during the repair. When I have more plumbing work done I will not agree to that in a contract again. I was not happy with the end results of their work or the quality of their work. I was not happy with the quality of the toilet parts and some of the PVC pipe they used. I am glad I supplied the new disposal. They did not clean up the mess they made after making the holes. I will never use them again. After they left I had to hire an electrician to get a ceiling light and some wall plugs working again. A wire was pulled loose in the attic. They were in the attic running a new hot water line, but I cannot say it was them. I have a master bathroom remodel coming up and it will not be Enoch. They missed a big opportunity. read more

I would strongly recommend finding another contractor for the installation and servicing of your air conditioning units. This company appears to operate primarily through an answering service, and attempting to speak with a manager regarding service questions, recommended maintenance, or billing concerns is cumbersome at best. In addition, the technician who came to our home displayed an unprofessional attitude toward my wife. Overall, the experience did not reflect the level of professionalism or customer service one would expect from a high-quality HVAC company. read more

I needed a complete new 5 ton HVAC system installed as my old system was 19 years old and gave out. Team Enoch responded very quickly for everything. Good price quote, quick installation, excellent crew in both office and field. All friendly and well trained. I would recommend this company for any HVAC needs you might have. Love my new Trane system. read more

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first off, they installed a HVAC unit in our home that was sub par and stopped working 48 hours later. They came out to address it and apparently OVER filled it with freon. It's never worked 100% and now two years later it totally stopped working. It took them 4 days in the heat over 100 degrees to even come out and look at the unit. Tech came out again and told us about the over-filling of freon two years ago, which was hampering the unit. Now to remove the extra freon will cost us over $700. THIS IS HOW THEY TREAT THEIR CUSTOMERS. Husband is a 100% permanent and total disabled Viet Nam veteran on fixed income. What a racket to sabotage a unit then demand hundreds of $$ to fix their mess up. If I could give it less than one star I would. I will be in touch with the BBB to report them. I. DO. NOT. RECOMMEND. THIS. COMPANY. read more

Team Enoch has been our go to for electrical, plumbing, roofing and HVAC. We have used them multiple times for each service. Pricing is fair, don't expect payment until the job is done and they stand by their product. Few emergency calls in which they had someone out ASAP to handle the issue. Recommend read more

I was having difficulty with the Goodman HVAC that Team Enoch installed a few years ago. They sent Seth, one of their contractors by. He contacted me by phone while he was on the way. I described what I observed about what was happening with the unit and after about 5 minutes of observation he knew what was wrong. Another 15 to 20 minutes and it was back up and running. Seth has the experience to assess a problem and fix it with absolute expertise. read more

They were relatively prompt in providing a quote but their quote was 3-4x than the company I ultimately decided to go with. Just a lot of unnecessary things included in their quote which gives me pause because had I not gotten multiple quotes or understood some rudimentary stuff about what they were quoting for, I would've been none the wiser. Don't mistake me. I am not saying they're trying to take advantage. I'm just saying they quoted more than I was requesting. The other quotes I received were more inline with expectation. read more

I've had two AC units replaced by them and they are by far the most competitive when it comes to pricing. Everything was done professionally and quickly. I will always go with Enoch if I need any AC services in the future. read more

Had my AC go out in early June. Contacted them and they reached out almost immediately to see what I needed. I had already had another company come out and my unit was frozen over and very old so I was planning to replace it. The other companies had pretty pricy quotes but Enoch was much more reasonable. They showed up on time and had the unit replaced before the end of the day. Has worked perfectly since then! Definitely would recommend them to anybody who was looking for HVAC assistance at least. Haven't used their other services yet. read more

Quickly got our heat pump installed. Fair pricing. Take one star off as an electrician has to come out as initial installation missed a connection to control panel. It is a complicated installation so understandably it was not perfect. read more

Team Enoch was an outstanding choice! The team was very professional from providing an extremely fair estimate to the quality installation of a Mini Split air conditioner in my home. They were on time, explained every facet of the job, and answered every question that I had. Deciding to hire a company to come out to do a job is always tough but Team Enoch made it a seamless process. Special thanks to Miles and Miguel. read more

The best thing to say is always the simplest. Team Enoch was a great choice. They accomplished great work and fixed the problem while communicating perfectly with each step. read more

I've had two bad experiences with Enoch in the last two weeks: 1- I just paid thousands of dollars switching to a tankless water-heater. Enoch sent 1 employee for the complete install. After 12 hours of work the employee admitted he doesn't know why the system has bad water pressure and the next morning it took over 2 minutes for my kitchen sink to start to get warm water. I never had those problems before. I've tried reaching out and they are yet to respond. Last words to me were that I need to pay more to add a filter for hard water... something they never tested before the install. They are great at giving quotes and terrible at following through 2- I tried to get a quote on fixing airflow to my back bedroom. Two employees came and one of the young gentleman told me "it's not even worth it for us to do this". I later received a quote for $8000 to completely change all my duct work. Another company quoted me $250 and said it was an easy fix read more

Did a great job with electrical outlet installation. Arrived on time and worked with our house to avoid making extra holes.

Team Enoch was quick, honest and provided a guaranteed flat rate to put an electrical outlet under my sink for my new RO system. Their pricing was less than half of what others quoted (and all those quotes were estimates subject to change). I'd highly recommend Team Enoch for any small electrical or plumbing jobs you may have. read more