After having a terrible day, and 5 hours lost with A Local Naug Valley Car dealer. I found that…read morethere was no way I'd be doing business with this very popular company. I parted ways with them and was introduced to an Auto dealer Through Facebook Market place, who was just one of many places who carried Automotive Edge in the cars and trucks they sold. I called Automotive Edge and was introduced to a man named Jon Marshall. After talking with Jon, And inspecting the awesome Truck we had been looking at, no hard sale, no intrusive approach, My wife and I asked If we could take a test drive, Jon Copied our licenses, and we were on the road! When we came back, we went into thee office and said "WE'RE SOLD" THE TRUCK IS A BEAUTY, it only has 65,400 miles on it, No rust AT ALL!!!, I saw the truck of my dreams, and it was $19,500. I felt that truck is worth every penny they were asking. The truck is so solid, I felt no need to barter with Jon, and most important no pressure The salesman walked me into thee office and went over very detail, I bought a 2 year extended warranty which I had purchased through Edge, and I even came out of the deal under my budget of $23,600 and I WAS HAPPY, AND MY WIFE IS HAPPY. I never left a dealership after purchasing a truck wanting to buy another. If I were to get another Truck, Which Our son may well be considering, it will NO Doubt, be through Automotive Edge. 5 Stars Thank you Jon!!!!!

Getting a quote from Automotive Edge was very easy, straightforward, no nonsense legit. You can…read moreemail them for a quote! Very much appreciated, thank you. Looking forward to going back for my future repairs :,(

Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

Called Vertucci about a wheel bearing price. Given a verbal price for around 650. Ended up getting…read morejammed for 950 out the door and there were electrical problems when I got the car home. Never trust this place again.

I went to Vertucci Automotive for the first time today & became a new satisfied customer! Had gone…read moreto the Audi dealer for an oil change, and was told my rear shocks on my Audi S5 needed to be replaced (after ~24k miles?). Quote was nearly $3,000. Joe and crew found only a very minor issue and resolved same day - for no charge! I'll be coming back for future repairs.

I travel 30 minutes one way (60 minutes) just to bring my vehicle into United Auto Sales & Service…read moreon 219 Congress Ave. in Waterbury, Ct. I am so grateful to have found such reliable, professional and honest mechanics. On top of these incredible traits, they perform the utmost highest quality of work on my vehicle. Their prices are the impossible to beat and is the cherry on top. I bought a car from someone who told me he had always used this place for any work he had ever had to have done on the car I bought from him. He told me to ask for Charlie. That there is no place better, period. I took my 2008 Lincoln MKZ to them in the summer of 2020 for the first time and I was blown away with the way they eased my concerns about my car. They called me every step of the way. They took the time to explain what they found was the problem, then took more time to properly explain exactly what that problem means and then called me first to ask me if I was ok with them going forward to do the work. They went above and beyond to alleviate any stress I was feeling which made all the difference in the world. Before I found Charlie and Bob, my other experiences with mechanics were always very stressful with no communication and I know now after using United Auto that I don't have to worry about any of that anymore. I trust them every step of the way 100%. I trust their whole process and believe with all my heart that they truly look out for their customers. That they value and respect everyone of us and that they take great pride in their work. I have found my mechanics that I will use for the rest of my life. I would never take the chance of ever bringing my vehicle to anyone else but United Auto Sales and Service. I have this overall sense of relief now as well. I know when I drop my car off that it will be an honest assessment that is extremely thorough and that when I pick my car up that it has been worked on by the best in the business. I always have a smile on my face when I first get into my car and start to drive home. I am never disappointed, never. I highly recommend this place for any and everybody out there who are looking for mechanics you can trust, who are courteous, extremely knowledgeable, who take great pride in their work and who perform the absolute best quality of work in the business. There is nobody else and as far as I am concerned, just United auto Sales & Service. I have no idea why my profile says I am from San Francisco, California. Lol.

I've been bringing my vehicle here for 2 years. The mechanics are very professional, courteous, and…read moreconsiderate. They don't just do excellent repair work, they do it with a level of customer service that makes them an exclusive repair center for many customers. So much so that appointments and patience are highly recommended.

My husband and I recently purchased a used CX-9 from Modern Mazda, and we had an excellent…read moreexperience working with Bert. From the moment we arrived -- and throughout the following weeks -- he was patient, helpful, and incredibly easy to work with. Bert was warm, professional, and never pushy, which made the entire process feel comfortable and low-stress. We had to stop by after my workdays with our baby, and we were always welcomed without hesitation. That level of flexibility and kindness really stood out to us. He took the time to answer all of our questions and was always quick to follow up if he needed to track down additional information. We visited a some other dealerships during our search, and many of them tried to add aftermarket parts, extra fees, or showed us cars that didn't feel trustworthy. In contrast, Bert and the team at Modern Mazda made us feel confident and at ease every step of the way. At one point, my husband stopped in without an appointment, and Bert made time for him right away. When it came time to pick up the car, we were running behind, but Bert and his sales manager were accommodating and made sure everything went smoothly. We love our CX-9 and truly appreciate the straightforward, no-pressure experience. We'll definitely be returning to Modern Mazda for future maintenance and highly recommend asking for Bert if you're in the market for a car.

I had a truly horrific experience with Modern Mazda. A few months after purchasing the vehicle we…read moreimmediately had issues with rodent damage. The car was seen and the technicians insisted they didn't see how rodents were entering the vehicle and sent me off. Not too much later I had another occurrence where they chewed up the interior of the car and we returned and filed a claim. Once the part came in we brought the car in to be fixed where they finally found the place of entry for the mice but it was too late, the entire underside of the backseat and all the wiring was chewed up and destroyed. This turned into a month+ long project. My car was in the shop for 25 days before we were ever offered a loaner vehicle. I received mixed messages regularly regarding the status of the job and was told multiple times the car was ready for pickup just to be delayed another week, then another week. When we did receive the car back it was in HORRIBLE shape. It was left stained inside and out, with missing pieces and an ill fitting gasket. Where's the oversight of quality of work being put out? The same day we picked up the car, we had to return it so they could fix the poorly finished job. Once I picked up the car yet again, I took it home to realize pieces of the seatbelt were missing. Again, WHERES THE OVERSIGHT? Not to mention they had cut or snapped the car seat covers I had personally purchased for this vehicle. When I brought the car back for the fourth or fifth time, they couldn't fix the seatbelt issue and asked me to come back AGAIN in another few days. The manager was present when I returned, but walked away, no apology or acknowledgement of the shortcomings of his business. My experience was so horrific I ended up selling the car altogether. I wish I had listened to my friends who also had a poor experience here. Please head this warning.

I had given my 1987 Nissan 200SX to Mark who looked over my car which had a smashed up front popup…read morehead light smashed in, along with a dented hood, and crippled fender, and broken side marker. Due to the rarity of my car Mark mentioned to me he is able to repair my car, but sourcing the parts would be difficult. Luckily I know how to get the parts from my car, and so I brought it to him and his team was able to get my car back on the road quickly and looking even better than before! Everything was lined up and looking new and refreshed. He was able to redo my pin strips on my fenders, and blend the paint with the rest of the car so it all looks and feels fantastic! Will recommend this place for body work for sure!

I want to that they did a wonderful job with my Nissan and they didn't even charge me and I bought…read moreit to them which was so amazing for me because I'm and my husband passed away so they made me feel like somebody take . They did a wonderful job so I was like I would like to tell you they do excellent work so search and go thank you guys for treating me with dignity and respect.

I reached out to Northeast Motor Werks about a specific issue I was struggling to resolve. Without…read morehesitation, they told me to bring it in to look into the issue further. Upon bringing my car in, I was met with a professional service interaction that far exceeded my expectations. They listened to me, acknowledged my concerns, asked me questions relevant to my issues then presented me with a straightforward approach that genuinely felt honest and comprehensive from the beginning. At no point did they try to sell me anything I don't need and in fact, steered me in a more cost effective option that served me better than what I thought was needed. They communicated costs and expectations with me throughout the process, resolved my issues, offered continued support, and charged a fair price while performing professional grade work. Highly recommended!!

NMW is an absolute godsend. I took my G30 (that I've had ~6…read moreweeks) there for a second opinion - sort of out of desperation but also because I wanted to step outside of my comfort zone and build a relationship with a proper independent shop. This is my first BMW and based on what was discovered by NMW, I feel as though I got the short end of the stick. Details aside (though I did write a separate, long-form review recently, *hint hint*), the NMW crew are extremely personable, transparent, and thorough. I am beyond grateful for their guidance and their prices. Absolutely recommended if you ever need service or want a second opinion on an issue with your Euro car!

Very impressed!…read more Timely, we'll done, inexpensive work I tried changing an O2 sensor and my brakes on my 4Runner and ran into a snag. I called to see if they could help and not only did they say yes but they also used the parts I provided! The difference in price was nearly $600 from other auto repair companies in the area. I'm now a customer for life!

My family has been bringing our cars to Connecticut Auto Repair for years. Mark is a great guy who…read moregenuinely cares about his customers. He's very honest and never tries to up sell you--in fact, he'll be the first to tell you when a service is actually unnecessary. His prices are always fair also. It's always nice to support a good, honest, local business. You won't regret going with CAR.