Unbelievable!!!! Just had my account cancelled for no reason when payment made. No notice of cancellation. Horrible customer service as well. DeMarco and Ashley couldn't have given a rat's ass about trying to work this out. Worst part is they processed my payment after the account had been cancelled. Just unbelievably poor service. Going to Direct now after having poor service that is overpriced for 4 years in our second home in Ruidoso. read more
This is the most disorganized and unreliable company I have ever dealt with!!! The people in the call centers are the least helpful people I have ever dealt with. If you have any other option, use it. We are going with A wireless competitor because we don't have options. If you get their service enjoy paying monthly fees and have spotty terrible service. read more
Avoid using TDS at all cost! They had my mother in tears, cut her off and transferred her to seven different people. They are rude, unprofessional, and unhelpful! read more