The worst customer service and they don't care Over charges…read moremystery fees billing errors Old school wires and boxes Run away and explore Verizon for internet and DIRECT TV for wireless cable Especially if you are military You will save money and have less headaches TDS is not worth it Run away and don't believe anything that you are told at TDS There office reminds me of a popup business at a swap meet TDS IS NOT WORTH THE STRESS Worst business practices in the industry Just waiting to join in on a Class action lawsuit next 1 star required for this review not deserving of any stars 5 clowns is a better representation of what I experienced

Over priced bad service. Representatives are very unprofessional., rude., over worked (long wait)read more

We had the best service at this Verizon store in Alamagordo. Sharissa waited on us and was so kind…read moreto help us navigate an issue my husband had with his Apple phone. We were on vacation and thankfully Sharissa was able to fix the issue promptly as she walked us through what had happened. This certainly added a sigh of relief and a big smile to my husband and myself! Thank you for your kind and professional help!

I was blown away by Verizon and their customer service this evening. My husband has an older…read moregeneration iPhone that has been populating an error code over the last week or so. We went in fully anticipating being told that he would need to upgrade but much to our surprise Larry quickly offered to fix the problem by replacing the SIM card. He also offered to take a look at my device even though it was not on the original ticket. It was actually a PLEASANT experience and we both left with our devices working better than when we walked in. WELL DONE!!

Unbelievable!!!! Just had my account cancelled for no reason when payment made. No notice of…read morecancellation. Horrible customer service as well. DeMarco and Ashley couldn't have given a rat's ass about trying to work this out. Worst part is they processed my payment after the account had been cancelled. Just unbelievably poor service. Going to Direct now after having poor service that is overpriced for 4 years in our second home in Ruidoso.

This is the most disorganized and unreliable company I have ever dealt with!!! The people in the…read morecall centers are the least helpful people I have ever dealt with. If you have any other option, use it. We are going with A wireless competitor because we don't have options. If you get their service enjoy paying monthly fees and have spotty terrible service.

Terrible service. The guy promised us all kinds of things to get us to sign up for dish. Said it…read morewas better because he was right here in alamo to handle problems. That it was great to have a local person to deal with when something goes wrong. So our dish box crashes. He won't return calls, lies about being authorized to swap out box, we called dish and he could have. Couldn't be bothered. Guess he'd already got his commission.

Whenever I see or have experience with a business that actually cares about the customer, and…read moreactually goes the extra mile I have to place a review. WS offers exceptional customer service and the staff is super helpful and friendly. If you need Dish service look no further, not even the 800 number offers this level of service!

We were at koa campground on pine island fla. We were warned that this internet service wasn't a…read moregood co but we needed something and this was all there was. So we signed up for 1 day - it worked great so we signed for a month. Ha it worked marginally fora week and got continually worse until there was no service at all. I called their number explained the problem got a promise a tech would call us RIGHT back. Ha! Still waiting.....nothing. So folks i hope you read this review and save your money. It is horrible!

horrible service and you can't get ahold of anyone, even the manager at the campground can't get…read moreahold of them