I am absolutely disgusted with this service. I disconnected my internet because I was MOVING. When…read moreI go to drop off the modem and other materials, the gentleman told me I could not pay my outstanding balance because XFINITY would change my overall amount due. When I went to check the Xfinity app, my account was unrecoverable--no access granted to me on my end. A few months pass by, and all of sudden a collection agency is calling my nonstop. Xfinity failed to contact me via email, text, or phone. Now, I have collections calling me for a bill I can easily afford. This is likely going to affect my credit score now, all because Xfinity has a broken app and inept employees.

Avoid this company. If you are unfortunate enough to have Xfinity for cell service there is no…read morehuman employed here in Las Cruces that can help you. They only deal in Internet service and Streaming TV. For Cell phone problems they direct you to a single table and a computer for CHAT help which proved useless. I Rate Service as non existent, Quality very poor,Value poor.

I just called Mesilla Valley Satellite and spoke to Will trying to get someone to activate a cable…read moreconnection that was never activated when initially installed. I have waited 3 weeks and still nobody has made an appointment to come out. Will refused to talk to me or do business with me since I wrote a negative Yelp review and then hung up on me. I called Mesilla Valley Satellite again today to try and get someone to fix the cable connection. I spoke to Will and he refused to speak to me or do business with me because I wrote a negative Yelp review and then hung up on me

I wish I could give them a zero rating. That's what they deserve. A salesman named Abe from…read moreMesilla valley satellite came to my house selling a faster internet service offered by Hughes.net. I was currently getting 5 megabytes per second with my current phone company and ABE said I would get 50 megabytes with Hughes.net. He said it would go down a little after I used my allotment. I asked what it would go down to and was told between 11 and 20 megabytes which at worse case twice as fast as what I was getting now. I as also told that I could keep my current phone number which was very important to me. That was a lie. I had to get a new number. The 50 megabytes were used up in less than a day and the speed went down to 1.5 megabytes. With two kids going to Western New Mexico University taking online courses Hughes.net could not support needs at 1.5 megabytes. Hughes.net charged me $480.00 early termination fee on a contract based on lies. This by far was the worst business deal I have ever encountered. I would encourage everyone to stay away from Hughes.net and Mesilla Valley Satellite. Hughes.net should not have charged me an early termination fee. I have all my bills taken out automatically from bank account and Hughes.net took out the $480.00 from my bank without my authorization.

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

I've never been a DIRECTV fan so I almost killed my husband when he switched our TV service to…read morethis. Our bill has been double what it's been with another company, and there are wayyyyyy too many channels for my liking. We moved to a larger home (less than a mile away) a while back and they charged us AGAIN to connect service at the new home, instead of just transferring service. My husband only uses it for the sports packages and those are ridiculously priced. Half the time he watches the sports somewhere else anyway because we get spotty reception. They try to get you to sign up for whatever internet they have, and I'm not even sure what it is. I still have my broadband with the old cable company and I have no problems! I wanted to switch back but I found out they hold you to a contract which is u breakable unless you fork over almost $400. And why on earth would I want to keep the equipment? They make you purchase the equipment so you can't return it! One thing I will admit that I like about this service is the DVR and on demand features. I only have about 3 shows a year that I watch so I like to record them and binge watch. So one star for the DVR, and one for the On Demand.

Great workmanship and customer service. We had two tv's mounted and they did such a great job that…read morewe hired them about a year later for another job.

Prefect service! 10 out of 10. The service provider came on time, and preformed the service very…read moreprofessionally.

Would not trust this location to not add additional insurance. They get paid a commission depending…read moreon how much insurance they can add on. Not as nasty as other place

After updating my phone, I got a "SIM Card Locked. Enter PUK (Pin Unlock Code)" This code is…read moreseparate from whatever security passcode you enter when setting up the phone and, to my knowledge, I never set up. I called the customer service line and the agent gave me two wrong codes so I went to this AT&T store. That was a mistake. You would assume the store would be able address this without issue, but they told me they couldn't find the code in their system but they could "fix" it by replacing the SIM card... for a $5 fee. That is appalling level of customer service. AT&T pushed out the updated, locked my phone, and the store wanted a shakedown fee to fix the problem they created. The woman I spoke was unhelpful, citing management's policy on charging for SIM cards for any reason with no exceptions. Of course, the manger wasn't there to address this situation. Judging by the rude behavior of the employees', I'm not confident the manger would have been helpful. I refused to pay and called customer service line again. A different agent on the phone was able to find the correct code and unlock my phone (surprise, surprise). The lesson here is to avoid this store if possible and be very weary of "fees" they push on customers. I've been here a few times in the past and I had decent experiences. Whoever is running the show over there now has made customer service for existing customers a very low priority.

Local Tech, LLC is not registered with the NM Beter Business bureau. For a least a year they were…read moredoing business without a city business license, and did not pay sales taxes on their sales, which is illegal. I made the mistake of buying a Dell laptop from this huckster for $200 in Jan of 2026 and was told that the laptop was actually worth $1000. That was a lie, since the Dell model was already out of commision, The vendor sold me an adapter which did not work (after trying to give me an adapter that was so corroded that it looked like it had be eaten by bacteria.) After I ordered off E-bay my own adapter, I tried to get some simple recompensation: the owner, who was operating without a license, and violating NM sales tax law, suggested that I send the laptop back to him at my expense for him to "diagnose," A horrible experience, with a man with no honor,

I am a few months from 90 years old. Before PCs in 1961 I was a field technician repairing computer…read moresystems at the world's largest computer users. When the PC was created, I built my and maintained own first few PCs. When I reached an age where I am not able to do my own repairs, I located Localtech. They have repaired my (several) PCs since about 2005. #1 for me is competence and #2 is integrity. They are outstanding in both! Whatever you have that needs repair or TLC they can do it right. Have no fear or concern using Localtech. Take it from a knowledgeable pro.