Terrible service…read more District Manager is rude Facilities are disgusting. The staff rotates so often no one knows whats happening

No stars.. Manager DEEANDRE - the male manager was extremely UN helpful. Judged us and refused to…read morehelp save us money. We were forced to get a flip phone which we don't want and will return but now he says a $55.00 restock fee. The flip phone was 68 bucks.. he also hates arguing when he is not able to out do the question ....if there is no deals and i got 70 bucks a kind person would have suggested the Dollar iPhone deal going on....this sore has no deals and no free phones to start up any plans ...no plans ...go to a ATT store that has free phones.. not here...terrible man ...terrible he acted like how dare i ask for a discount... when my daughter asked if there were not any deals for free .... he said no ...crazy ...there were deals he just wont help...there was deals - eww - i had 30 percent off all purchases on my account and he refused to apply it. asked him ... he wont argue though he judges. eww... she may have said all she had was 70 bucks but then she could have used it on the tax on the 1dollor mini promo ...but nope not here...don't go here... or go to the other one. the next best thing is no free start up phones... is the dollar deal. between google and yelp and others there are 22 complaints on this guy...ewww...that store does not care.

Edgar is the GOAT! After going to the Verizon on Lohman earlier this month and getting the worst…read morecustomer service possible. I truly thought all Verizon's were like this. Today I made it a point to drive to the other side of town to see if I would have a better experience. Edgar and another worker were busy helping 2 clients before me. So I waited nearly an hour before I was helped. But for all good reasons. They took their time with the clients ahead of me to make sure they were set up properly. And that is exactly what Edgar did for me. Went over how I can upgrade my phone to the new iPhone 14 while getting a killer deal on it too. Was completely transparent the whole time. Even if you live on the other side town. Highly recommend making the drive to Sonoma Ranch for a better experience.

I saw this Verizon from across the street and since I was in need of a new phone I had stopped by…read more From the second I walked in all the way till I walked out I felt welcomed, very great service was provided and I honestly couldnt ask for more my agent that had helped me was Edgar. He provided all the best deals by looking through his resources and I ended up switching a whole new carrier and phone! Honestly excellent customer service, great management, thank you.

I switched over to Cricket from another cell phone provider. Anthony was a great help from…read moreexplaining the plans and products. I would recommend if you go to Cricket Anthony is the guy to go to. Thanks!

I wish I could put 0 stars…read more I WAS a long-time subscriber and suggested Cricket to everyone I knew who didn't travel a lot. Now, I'm going to be telling them it's taking notes from AT&T and Wells Fargo about how you can steal from your customers. Autobilling set up. Credit card in great standing. Adequate fund limits. Used the card that day in several spots. Bank states they at no time blocked a transaction. But the bureaucratic jackoff that answered was no help, refused to take any corrective measures and WE STILL GOT BILLED EXTRA FOR CRICKET FAILING TO PROCESS A TRANSACTION. So, to hell with you thieves. This is a stupid way to lose a customer. *this review is reflective of Cricket policies, and intended as no slight to the people actually working in the stores. It's just corporate that sucks, as ever.

This is the location to visit! Cipriano and the rest of the team at this location are amazing…read more Upgrading to a new phone is not an easy decision for some but the crew in here will make it easier. They were knowledgeable about phones and promotions that were available. I'm loving the upgrade.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Had an issue with my wife's phone which they solved very quickly…read moreand professionally. I definitely recommend them. Very personable as well.

These guys are very nice, but I've had my screen replaced 2 times on the same phone for a faulty…read morescreen. $375 is tough to swallow for a phone that only works for a few weeks or months and then craps out. Going to have to buy a new phone now.

Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

AJ the salesman was very helpful, knowledgeable, and friendly. The customer service he provided was…read moregreat!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

After waiting a dreadfully long time to get a response about the refund on my 3DS (which they kept…read morecalling my Nintendo switch) that I was promised for the device that this store intentionally (I firmly believe) broke, I finally got a phone call demanding I take down my review before they give me my refund. I explained to them that this was not going to happen. I am more than happy to comply AFTER the refund I was promised They are very lucky I'm not coming after them for the cost of the broken device which is almost three times the cost of the "repair". Do not do business with this company. They are disingenuous, deceitful, and rude. EDITED TO ADD: I have filed a complaint with the Better Business Bureau.

I came in to fix the hinge of my laptop but when I left it with the guy he had completely broken my…read morescreen and instead of fixing the hinge he broke the screen too and he told me that it will be $300 don't come here the guy that works there breaks more things so you pay more.

This was my 2nd time going in to the store. Everything was fine until I got my bill. They charged…read moreme for the GoAdvantage plan without telling me I was being charged for it. According to their own website it says unlimited free replacement screen protectors but the salesperson says I only get 3 and it's $10/each after that. Website says no restocking fee, but the salesperson says there is a $35/smartphone. Won't be back because of the dishonesty and lack of professionalism when asked about what I was being charged for. Makes me wonder if it's worth staying with Verizon if they are partnered up with resellers like this.

Your review helps others learn about great local businesses…read more Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. Jonny was most noligable and helpful. Thank You