Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

Had an issue with my wife's phone which they solved very quickly…read moreand professionally. I definitely recommend them. Very personable as well.

These guys are very nice, but I've had my screen replaced 2 times on the same phone for a faulty…read morescreen. $375 is tough to swallow for a phone that only works for a few weeks or months and then craps out. Going to have to buy a new phone now.

Tim helped my family personally, and made sure we knew what the best value was. We felt like he…read morecared about our knowledge of the phones and showed us how to operate them. He is the type of person that would drop everything to fix a problem. I recommend his business as the place to go for any mobile phone needs.

Excellent service, turn around time and price to replace the battery, screen and screen protector…read moreon my I phone. Highly recommend their service.

Would not trust this location to not add additional insurance. They get paid a commission depending…read moreon how much insurance they can add on. Not as nasty as other place

After updating my phone, I got a "SIM Card Locked. Enter PUK (Pin Unlock Code)" This code is…read moreseparate from whatever security passcode you enter when setting up the phone and, to my knowledge, I never set up. I called the customer service line and the agent gave me two wrong codes so I went to this AT&T store. That was a mistake. You would assume the store would be able address this without issue, but they told me they couldn't find the code in their system but they could "fix" it by replacing the SIM card... for a $5 fee. That is appalling level of customer service. AT&T pushed out the updated, locked my phone, and the store wanted a shakedown fee to fix the problem they created. The woman I spoke was unhelpful, citing management's policy on charging for SIM cards for any reason with no exceptions. Of course, the manger wasn't there to address this situation. Judging by the rude behavior of the employees', I'm not confident the manger would have been helpful. I refused to pay and called customer service line again. A different agent on the phone was able to find the correct code and unlock my phone (surprise, surprise). The lesson here is to avoid this store if possible and be very weary of "fees" they push on customers. I've been here a few times in the past and I had decent experiences. Whoever is running the show over there now has made customer service for existing customers a very low priority.

A lady by the name of Jackie took care of our needs, went in to ask some questions and came out…read morewith new phones for my wife and I, Thank You Verizon for Providing us with excellent Information, Staff and Product, I was with Team Mobile since 2014 but Verizon's deal was better, so hopefully We have an even better experience with Verizon, Thank You Jackie for a great experience and you introducing us to Verizon .

Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

After waiting a dreadfully long time to get a response about the refund on my 3DS (which they kept…read morecalling my Nintendo switch) that I was promised for the device that this store intentionally (I firmly believe) broke, I finally got a phone call demanding I take down my review before they give me my refund. I explained to them that this was not going to happen. I am more than happy to comply AFTER the refund I was promised They are very lucky I'm not coming after them for the cost of the broken device which is almost three times the cost of the "repair". Do not do business with this company. They are disingenuous, deceitful, and rude. EDITED TO ADD: I have filed a complaint with the Better Business Bureau.

I came in to fix the hinge of my laptop but when I left it with the guy he had completely broken my…read morescreen and instead of fixing the hinge he broke the screen too and he told me that it will be $300 don't come here the guy that works there breaks more things so you pay more.

AJ the salesman was very helpful, knowledgeable, and friendly. The customer service he provided was…read moregreat!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Edgar is the GOAT! After going to the Verizon on Lohman earlier this month and getting the worst…read morecustomer service possible. I truly thought all Verizon's were like this. Today I made it a point to drive to the other side of town to see if I would have a better experience. Edgar and another worker were busy helping 2 clients before me. So I waited nearly an hour before I was helped. But for all good reasons. They took their time with the clients ahead of me to make sure they were set up properly. And that is exactly what Edgar did for me. Went over how I can upgrade my phone to the new iPhone 14 while getting a killer deal on it too. Was completely transparent the whole time. Even if you live on the other side town. Highly recommend making the drive to Sonoma Ranch for a better experience.

I saw this Verizon from across the street and since I was in need of a new phone I had stopped by…read more From the second I walked in all the way till I walked out I felt welcomed, very great service was provided and I honestly couldnt ask for more my agent that had helped me was Edgar. He provided all the best deals by looking through his resources and I ended up switching a whole new carrier and phone! Honestly excellent customer service, great management, thank you.

Amazing service, great attitudes, Vince and team help me get started and made the transition…read moreamazing from Verizon. No issues with service and I got all my pictures and contacts in the first try

My phone needed to be replaced. The manager told me it wasn't eligible for a trade and that I would…read morehave to pay my wife's phone off and switch to a different plane in order for me to get a new phone. I went to the other T mobile store in town and they said I COULD trade it in on a new phone, no problem, no need to switch plans. NEVER go to the South Valley T mobile store in Las Cruces NM!!!