Cancel

    Open app

    Search

    Verizon

    2.5 (2 reviews)
    Open 9:00 am - 7:00 pm

    Verizon Photos

    You might also consider

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Business owner information

    Photo of Kadra L.

    Kadra L.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Verizon

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    AT&T Store

    AT&T Store

    2.5(6 reviews)
    0.9 mi
    $$

    Would not trust this location to not add additional insurance. They get paid a commission depending…read moreon how much insurance they can add on. Not as nasty as other place

    After updating my phone, I got a "SIM Card Locked. Enter PUK (Pin Unlock Code)" This code is…read moreseparate from whatever security passcode you enter when setting up the phone and, to my knowledge, I never set up. I called the customer service line and the agent gave me two wrong codes so I went to this AT&T store. That was a mistake. You would assume the store would be able address this without issue, but they told me they couldn't find the code in their system but they could "fix" it by replacing the SIM card... for a $5 fee. That is appalling level of customer service. AT&T pushed out the updated, locked my phone, and the store wanted a shakedown fee to fix the problem they created. The woman I spoke was unhelpful, citing management's policy on charging for SIM cards for any reason with no exceptions. Of course, the manger wasn't there to address this situation. Judging by the rude behavior of the employees', I'm not confident the manger would have been helpful. I refused to pay and called customer service line again. A different agent on the phone was able to find the correct code and unlock my phone (surprise, surprise). The lesson here is to avoid this store if possible and be very weary of "fees" they push on customers. I've been here a few times in the past and I had decent experiences. Whoever is running the show over there now has made customer service for existing customers a very low priority.

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    Verizon

    Verizon

    2.9(7 reviews)
    2.2 mi

    I saw this Verizon from across the street and since I was in need of a new phone I had stopped by…read more From the second I walked in all the way till I walked out I felt welcomed, very great service was provided and I honestly couldnt ask for more my agent that had helped me was Edgar. He provided all the best deals by looking through his resources and I ended up switching a whole new carrier and phone! Honestly excellent customer service, great management, thank you.

    If for some reason you need to go to this store, understand that you can't just go do it while…read morerunning errands. You need at least a whole morning/afternoon freed up, and might even need several days. Day 1: SIM card in my phone went haywire, needed it replaced. About an hour wait before they finally were able to put the pin in, find out it didn't work for the account, but no worries, have the account holder change the pin for the account and come back tomorrow. Day 2: Two hour wait this time for help. The pin naturally didn't work. No worries, come back tomorrow with a pic of the account manager's ID. Day 3: Came in the a pic of the account manager's ID. Employee says that this actually doesn't accomplish anything. No worries though, have the account manager make you one of the managers on the account and come back tomorrow! Day 4: Showed up at 10:20 (store opens at 10). The employees, much like me, must have given up on the store as well because it was closed. Went to the Verizon store on Lohman and they fixed the problem in 25 minutes.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    T-Mobile

    T-Mobile

    1.9(9 reviews)
    3.2 mi
    Virtual estimates
    Shipping

    Literally everyone at this store seemed to not know what they were doing. One man…read moreIn particular was very rude to my father and me as well as my sister he had the worst attitude like couldn't even talk to dis man he was so rude.Talked down on my dad after he left right in front of me tried to tell the manager or whoever the other man was he didn't say we could turn in the my phone when he literally did say we could. We ended up still getting a new phone. Charged my sister for the wrong charger when she clearly asked for a c type and gave her the wrong screen protector. And after all that my service sucks everywhere I go literally everywhere. Do not get t mobile especially not from this store.

    Don't try to look into getting a phone with these guys!!! I tried but they couldn't get it to work…read moreon their end because of issues with their system, so we left WITH NO PHONES OR SERVICE. NOW IM GETTING COLLECTION LETTERS. I have never had their service, I've never received phones from them or ANY other devices, I have spent hours trying to rectify this situation. They confirmed that I never had their service and were going to fix this, yet, I received another bill from them today. They won't give me information over the phone because I don't have service with them so they make me go to the store, the people in the store are useless and just call the corporate office which are even more useless. The corporate office said the would take care of this but they haven't. I don't know what else to do. I don't understand how I can owe anything to anyone for a service I've NEVER had service with them.

    Photos
    T-Mobile
    T-Mobile
    T-Mobile

    See all

    Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...