This is the location to visit! Cipriano and the rest of the team at this location are amazing…read more Upgrading to a new phone is not an easy decision for some but the crew in here will make it easier. They were knowledgeable about phones and promotions that were available. I'm loving the upgrade.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Would not trust this location to not add additional insurance. They get paid a commission depending…read moreon how much insurance they can add on. Not as nasty as other place

After updating my phone, I got a "SIM Card Locked. Enter PUK (Pin Unlock Code)" This code is…read moreseparate from whatever security passcode you enter when setting up the phone and, to my knowledge, I never set up. I called the customer service line and the agent gave me two wrong codes so I went to this AT&T store. That was a mistake. You would assume the store would be able address this without issue, but they told me they couldn't find the code in their system but they could "fix" it by replacing the SIM card... for a $5 fee. That is appalling level of customer service. AT&T pushed out the updated, locked my phone, and the store wanted a shakedown fee to fix the problem they created. The woman I spoke was unhelpful, citing management's policy on charging for SIM cards for any reason with no exceptions. Of course, the manger wasn't there to address this situation. Judging by the rude behavior of the employees', I'm not confident the manger would have been helpful. I refused to pay and called customer service line again. A different agent on the phone was able to find the correct code and unlock my phone (surprise, surprise). The lesson here is to avoid this store if possible and be very weary of "fees" they push on customers. I've been here a few times in the past and I had decent experiences. Whoever is running the show over there now has made customer service for existing customers a very low priority.

Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

A lady by the name of Jackie took care of our needs, went in to ask some questions and came out…read morewith new phones for my wife and I, Thank You Verizon for Providing us with excellent Information, Staff and Product, I was with Team Mobile since 2014 but Verizon's deal was better, so hopefully We have an even better experience with Verizon, Thank You Jackie for a great experience and you introducing us to Verizon .

Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

Amazing service, great attitudes, Vince and team help me get started and made the transition…read moreamazing from Verizon. No issues with service and I got all my pictures and contacts in the first try

My phone needed to be replaced. The manager told me it wasn't eligible for a trade and that I would…read morehave to pay my wife's phone off and switch to a different plane in order for me to get a new phone. I went to the other T mobile store in town and they said I COULD trade it in on a new phone, no problem, no need to switch plans. NEVER go to the South Valley T mobile store in Las Cruces NM!!!

After waiting a dreadfully long time to get a response about the refund on my 3DS (which they kept…read morecalling my Nintendo switch) that I was promised for the device that this store intentionally (I firmly believe) broke, I finally got a phone call demanding I take down my review before they give me my refund. I explained to them that this was not going to happen. I am more than happy to comply AFTER the refund I was promised They are very lucky I'm not coming after them for the cost of the broken device which is almost three times the cost of the "repair". Do not do business with this company. They are disingenuous, deceitful, and rude. EDITED TO ADD: I have filed a complaint with the Better Business Bureau.

I came in to fix the hinge of my laptop but when I left it with the guy he had completely broken my…read morescreen and instead of fixing the hinge he broke the screen too and he told me that it will be $300 don't come here the guy that works there breaks more things so you pay more.

Definite five star service for my wife's car's dead battery!…read more She was in Las Cruces from Cloudcroft doing errands, came out from a shop and the car was dead. She called me and I called Batteries+ and confirmed they had the right size Duracell Gold Star battery for her car. Got a tow from Urena Towing - also recommended! - and everything was taken care of very promptly. This is the second time that I've had that particular battery installed by them, different location for the first one, and I've been very happy with that model and quite happy with the installation service both times and will probably continue using them for my car batteries. I've used them before for computer UPS batteries and other miscellaneous needs and they've always come through for me.

Batteries for car fob are free after first one. Guaranteed!! Free replacement. Clean neat and tidy…read more Used to be on Lohman Ave but recently moved to Delray. All kind and sizes of batteries