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    Verizon

    2.9 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    Ask the Community - Verizon

    AT&T Store

    AT&T Store

    2.5
    (6 reviews)
    1.3 mi
    $$

    Would not trust this location to not add additional insurance. They get paid a commission depending…read moreon how much insurance they can add on. Not as nasty as other place

    After updating my phone, I got a "SIM Card Locked. Enter PUK (Pin Unlock Code)" This code is…read moreseparate from whatever security passcode you enter when setting up the phone and, to my knowledge, I never set up. I called the customer service line and the agent gave me two wrong codes so I went to this AT&T store. That was a mistake. You would assume the store would be able address this without issue, but they told me they couldn't find the code in their system but they could "fix" it by replacing the SIM card... for a $5 fee. That is appalling level of customer service. AT&T pushed out the updated, locked my phone, and the store wanted a shakedown fee to fix the problem they created. The woman I spoke was unhelpful, citing management's policy on charging for SIM cards for any reason with no exceptions. Of course, the manger wasn't there to address this situation. Judging by the rude behavior of the employees', I'm not confident the manger would have been helpful. I refused to pay and called customer service line again. A different agent on the phone was able to find the correct code and unlock my phone (surprise, surprise). The lesson here is to avoid this store if possible and be very weary of "fees" they push on customers. I've been here a few times in the past and I had decent experiences. Whoever is running the show over there now has made customer service for existing customers a very low priority.

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    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    1.9
    (9 reviews)
    5.1 mi
    Virtual estimates
    Shipping

    Literally everyone at this store seemed to not know what they were doing. One man…read moreIn particular was very rude to my father and me as well as my sister he had the worst attitude like couldn't even talk to dis man he was so rude.Talked down on my dad after he left right in front of me tried to tell the manager or whoever the other man was he didn't say we could turn in the my phone when he literally did say we could. We ended up still getting a new phone. Charged my sister for the wrong charger when she clearly asked for a c type and gave her the wrong screen protector. And after all that my service sucks everywhere I go literally everywhere. Do not get t mobile especially not from this store.

    Don't try to look into getting a phone with these guys!!! I tried but they couldn't get it to work…read moreon their end because of issues with their system, so we left WITH NO PHONES OR SERVICE. NOW IM GETTING COLLECTION LETTERS. I have never had their service, I've never received phones from them or ANY other devices, I have spent hours trying to rectify this situation. They confirmed that I never had their service and were going to fix this, yet, I received another bill from them today. They won't give me information over the phone because I don't have service with them so they make me go to the store, the people in the store are useless and just call the corporate office which are even more useless. The corporate office said the would take care of this but they haven't. I don't know what else to do. I don't understand how I can owe anything to anyone for a service I've NEVER had service with them.

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    T-Mobile Authorized Retailer
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    Verizon - mobilephones - Updated August 2026

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