A lady by the name of Jackie took care of our needs, went in to ask some questions and came out…read morewith new phones for my wife and I, Thank You Verizon for Providing us with excellent Information, Staff and Product, I was with Team Mobile since 2014 but Verizon's deal was better, so hopefully We have an even better experience with Verizon, Thank You Jackie for a great experience and you introducing us to Verizon .

Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

This is the location to visit! Cipriano and the rest of the team at this location are amazing…read more Upgrading to a new phone is not an easy decision for some but the crew in here will make it easier. They were knowledgeable about phones and promotions that were available. I'm loving the upgrade.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Amazing service, great attitudes, Vince and team help me get started and made the transition…read moreamazing from Verizon. No issues with service and I got all my pictures and contacts in the first try

My phone needed to be replaced. The manager told me it wasn't eligible for a trade and that I would…read morehave to pay my wife's phone off and switch to a different plane in order for me to get a new phone. I went to the other T mobile store in town and they said I COULD trade it in on a new phone, no problem, no need to switch plans. NEVER go to the South Valley T mobile store in Las Cruces NM!!!

I don't know how far these reviews go in evaluating employee performance and raises; but I will say…read morethat all three team members at this location are fkn all-stars. I got help from Justin and Christine, with Justin being the main person helping me. He was patient, knowledgeable and beyond helpful. I needed a port pin for an inactive line and Justin immediately made me regret cancelling my service with T-Mobile. I do plan on coming back and it is specifically for the level of help he provided, his patience with the matter and the fact that he made sure I didn't leave the store without ensuring I was taken care of. You guys are all bad asses! Justin, you don't know how much your help meant to me. Sometimes it's little things like the service you provided that make the world of difference to someone. As someone that worked retail and sales in the past, I know how difficult some days may be on your end. But I cannot express how appreciative I am for what you did for me today especially given the fact that I came in to your store late. If there's anything that T-Mobile as whole could do to recognize Justin (aside from a congratulatory email lol; do something big for this guy, he deserves it) , please do so. He's an absolute fkn asset to have. He is the reason why myself and others would keep coming back to this location and maintaining T-Mobile services active. If not, once I'm an established physician I would absolutely love to employ someone like Justin or him if possible. Please recognize him! Thanks again man!

Definitely unworthy of a 1. My entire T-Mobile experience at Sonoma Ranch was destroyed by one…read moreemployee who had the bedside manner of a Drill Sergeant - and he was the manager. Pardon me for interrupting your day by trying to spend my money, which I took somewhere else.

Had an issue with my wife's phone which they solved very quickly…read moreand professionally. I definitely recommend them. Very personable as well.

These guys are very nice, but I've had my screen replaced 2 times on the same phone for a faulty…read morescreen. $375 is tough to swallow for a phone that only works for a few weeks or months and then craps out. Going to have to buy a new phone now.

Tim helped my family personally, and made sure we knew what the best value was. We felt like he…read morecared about our knowledge of the phones and showed us how to operate them. He is the type of person that would drop everything to fix a problem. I recommend his business as the place to go for any mobile phone needs.

Excellent service, turn around time and price to replace the battery, screen and screen protector…read moreon my I phone. Highly recommend their service.

After waiting a dreadfully long time to get a response about the refund on my 3DS (which they kept…read morecalling my Nintendo switch) that I was promised for the device that this store intentionally (I firmly believe) broke, I finally got a phone call demanding I take down my review before they give me my refund. I explained to them that this was not going to happen. I am more than happy to comply AFTER the refund I was promised They are very lucky I'm not coming after them for the cost of the broken device which is almost three times the cost of the "repair". Do not do business with this company. They are disingenuous, deceitful, and rude. EDITED TO ADD: I have filed a complaint with the Better Business Bureau.

I came in to fix the hinge of my laptop but when I left it with the guy he had completely broken my…read morescreen and instead of fixing the hinge he broke the screen too and he told me that it will be $300 don't come here the guy that works there breaks more things so you pay more.

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

Edgar is a talented technician, and I want to share my experience so others can make informed…read moredecisions. He upgraded my refurbished HP Elite to Windows 11 even though Microsoft did not support the upgrade. Within only six months -- and after an earlier crash I barely managed to recover from -- the system became unstable and eventually had to be repaired by a different technician. I am 88 and on oxygen, and I rely on my computer every day. I wish I had been warned that forcing Windows 11 onto older, unsupported hardware can lead to serious instability in a short period of time. Edgar clearly knows his craft, but customers -- especially seniors or those on fixed incomes -- should ask whether an upgrade is truly safe and appropriate for their specific machine.

Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.