Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

(warning) do not give this location your business, they lie and make promises and then when they…read moreget your money, they pull the rug out, horrible Customer Service. they will rip you off, lie to your face. horrible store and shady management and associates. might just be the location or it might just be Verizon how they are now, probably have to switch carrier lol but yeah yo sum up terrible store.

This is the location to visit! Cipriano and the rest of the team at this location are amazing…read more Upgrading to a new phone is not an easy decision for some but the crew in here will make it easier. They were knowledgeable about phones and promotions that were available. I'm loving the upgrade.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Literally everyone at this store seemed to not know what they were doing. One man…read moreIn particular was very rude to my father and me as well as my sister he had the worst attitude like couldn't even talk to dis man he was so rude.Talked down on my dad after he left right in front of me tried to tell the manager or whoever the other man was he didn't say we could turn in the my phone when he literally did say we could. We ended up still getting a new phone. Charged my sister for the wrong charger when she clearly asked for a c type and gave her the wrong screen protector. And after all that my service sucks everywhere I go literally everywhere. Do not get t mobile especially not from this store.

Don't try to look into getting a phone with these guys!!! I tried but they couldn't get it to work…read moreon their end because of issues with their system, so we left WITH NO PHONES OR SERVICE. NOW IM GETTING COLLECTION LETTERS. I have never had their service, I've never received phones from them or ANY other devices, I have spent hours trying to rectify this situation. They confirmed that I never had their service and were going to fix this, yet, I received another bill from them today. They won't give me information over the phone because I don't have service with them so they make me go to the store, the people in the store are useless and just call the corporate office which are even more useless. The corporate office said the would take care of this but they haven't. I don't know what else to do. I don't understand how I can owe anything to anyone for a service I've NEVER had service with them.

Definitely unworthy of a 1. My entire T-Mobile experience at Sonoma Ranch was destroyed by one…read moreemployee who had the bedside manner of a Drill Sergeant - and he was the manager. Pardon me for interrupting your day by trying to spend my money, which I took somewhere else.

Can you give less than 1? Worst service ever! No greeting and condescending employees. My daughter…read moreactually cried. I will be leaving T-Mobile.

Tim was very professional, knowledgeable and kind. Phone…read morefix was fast and reasonable. I would gladly recommend this shop for your phone repair!

These guys are very nice, but I've had my screen replaced 2 times on the same phone for a faulty…read morescreen. $375 is tough to swallow for a phone that only works for a few weeks or months and then craps out. Going to have to buy a new phone now.

Tim helped my family personally, and made sure we knew what the best value was. We felt like he…read morecared about our knowledge of the phones and showed us how to operate them. He is the type of person that would drop everything to fix a problem. I recommend his business as the place to go for any mobile phone needs.

Excellent service, turn around time and price to replace the battery, screen and screen protector…read moreon my I phone. Highly recommend their service.

After waiting a dreadfully long time to get a response about the refund on my 3DS (which they kept…read morecalling my Nintendo switch) that I was promised for the device that this store intentionally (I firmly believe) broke, I finally got a phone call demanding I take down my review before they give me my refund. I explained to them that this was not going to happen. I am more than happy to comply AFTER the refund I was promised They are very lucky I'm not coming after them for the cost of the broken device which is almost three times the cost of the "repair". Do not do business with this company. They are disingenuous, deceitful, and rude. EDITED TO ADD: I have filed a complaint with the Better Business Bureau.

I came in to fix the hinge of my laptop but when I left it with the guy he had completely broken my…read morescreen and instead of fixing the hinge he broke the screen too and he told me that it will be $300 don't come here the guy that works there breaks more things so you pay more.

Edgar is a talented technician, and I want to share my experience so others can make informed…read moredecisions. He upgraded my refurbished HP Elite to Windows 11 even though Microsoft did not support the upgrade. Within only six months -- and after an earlier crash I barely managed to recover from -- the system became unstable and eventually had to be repaired by a different technician. I am 88 and on oxygen, and I rely on my computer every day. I wish I had been warned that forcing Windows 11 onto older, unsupported hardware can lead to serious instability in a short period of time. Edgar clearly knows his craft, but customers -- especially seniors or those on fixed incomes -- should ask whether an upgrade is truly safe and appropriate for their specific machine.

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

Mr Phone Dr. is now my go to phone repair shop & I'm a Chicago customer. Thanks to their YouTube…read morevideo I found this place & glad I didn't give up on this phone. These guys gave me a fair price on a glass only repair along with an added curved glass protector for an additional 30 bucks. EVERYWHERE in the Chicago area wouldn't touch my s10 plus with out doing the whole screen under 300-350 range, Even Samsung repair couldn't help me they just want to sell me another $1000 phone. Great communication, easy to ship. If you need your phone fixed for a fair price contact these guys! You're the best thanks again Mr. Phone Doctor!