Dr. Wendler and staff are professional, timely, helpful. My eye exam was more thorough than…read moreexpected and I appreciate the careful explanations of each aspect of my current vision. Looking at the glasses offered, they are good quality and stylish. Ask about discounts available the day you shop.

Great service and great staff with tons of knowledge and experience, no to mention several options…read moreof glasses to pick out!

I got in to see the doctor very soon and he diagnosed my problem quickly and told me what to do…read moreabout it. People at the office are helpful and kind. I would recommend the office highly.

I saw Dr Shelly in December 2023. Waited about 45 minutes. The office is extremely busy.m Front…read moreoffice staff cordial and efficient. Dr Shelly assistants performed tests and I waited another 15 minutes to see Dr Shelly. He performed more tests and he advised I had a very serious viral eye infection and needed to see an ophthalmologist immediately. He called one in Las Cruces himself and got me an appointment the next day. Returned to Dr Shelly 12-29-23, he reviewed ophthalmologist report and said I needed to see a specialist in El Paso asap. He personally called El Paso office and got me an appointment in three days, first available. He also sent script to my pharmacy within the hour. He has been prompt , professional, courteous, and an outstanding doctor. The criticisms posted here are for some of his front support staff and may be valid, but my experience was different. However they do not reflect on him. He acted quickly to save my eye which I will forever appreciate. The ophthalmologist to whom he quickly arranged an appointment with in El Paso advised if there had been a delay of a few more days I would possibly have lost my right eye. Thanks to Dr Shelly I did not!

I made an appointment for my girlfriend and I about two weeks ago. When we showed up at the store,…read morewe were informed that they canceled our appointments because we didn't "check in" online. They claimed an email was sent but neither one of us received it (we checked our junk email too). What irritates me the most is how the person in the store reacted by saying they have to do this because of no shows. Ok, I get that but other businesses deal with this but sending you a text to confirm or they take a credit card to hold the appointment. It's just a pretty poor way of doing business. Don't give this place your business. Find other providers. By the way, we called Stanton Optical after this fiasco and they scheduled us right away. And no need to confirm through email.

Horrible customer service. I recently called them to ask if they could pull up my prescription for…read moreglasses (because I had an appointment at this location a while back. They said they couldn't do that and that I'd needed to make an appointment to see an optometrist, so that's what I did. When I went to my appointment, they said I needed to confirm my appointment 3 days before, but they never sent me anything to let confirm. I explained this to them and they didn't care. Since it was their mistake, I asked if the optometrist could fit me in, and they still refused to do anything. Needless to say, they have lost a customer as I will be doing my business elsewhere.

I want to say I have been to Stanton optical 2 times in the last year. Once for my husband and once…read morefor myself. I was excited to see that Elisa would be taking care of us again! She is AMAZING! I have been going to Stanton on Telshor for many years and this is the first time I have been moved to write a review. Elisa is friendly, provides great service, and very knowledgeable ! Thank you Elisa for making every visit a great experience and providing excellent service!

They do not have an optician and everything is via telecommunication. Yes process is super fast but…read moreit is also very impersonal. Then the selection of the eye glasses or contacts requires long wait.

Worst experience I've ever had. Lenses looked liked they…read morewhere done by a amateur, had to reorder them a third time, and to make matters worse, now I have to go back cause I got home and saw they broke my glasses with all that handling they did, that's the first and last time I ever go to any eyemart express.

Service was good. Got in within a few minutes of appointment. Doctor and staff helpful and…read moreknowledgeable. Different from my family used a year ago. Improved ! I end up paying cash my insurance sucks. Reasonable amount

Great place for eye care! The doc takes his time and listens to you! You never feel like he is…read morebeing rushed. He actually takes a moment to get to know a little about you. If you are wearing contacts he sends you home with some samples to see if you like them before you. It them. The staff in the office and friendly and professional

I have worn glasses and contacts for 56 years. I have lived in and seen optometrists in 8 or so…read moreplaces over the years. Now retired and a bit more budget conscious, I figured, "Why not check out WalMart?" (turns out arrangement is the eye doctor has an independent practice under the same roof). Glad I did. Nice office, thorough exam, good communication. My wife and I are both MDs, and he saw us together, which was cool. He neither omitted info, assuming we knew, or dumbed it down. He seems skilled at matching his style to the person. Again, his exam was meticulous, and his explainations were exactly what we needed. Finally, outome. Best damn glasses ever, beating my all time favorite from seven years ago. Over to the optical shop, where prices reminded me that it was Walmart. Frame selection was good, service excellent, and the glasses were ready a day earlier than promised. About as good as it gets.

very caring and precise opticians who work seamlessly with my insurance to help me get the best…read morepair of glasses for me. I have a very strong prescription so some features are non-negotiable, and we were able to put it all together in a package that worked for me. I now no longer feel like I need to wear my contacts when out socially or participating in physical activity. Thank you!

The optician was so concerned and helpful in solving the challenges I had with getting a difficult…read moreprescription that another business had been unable to resolve for months.

I'm always taken very good care of. They are friendly. I've been going to them for several years…read morenow.

Very polite and Great staff. Nice doctors and accommodating, except for one MAJOR flaw. The…read morebusiness model of predatory and unnecessary exams and costs for no reason whatsoever. They actually refused and denied MY prescription for contacts online, because they wanted to require a "refitting" of simple contact lenses I've used before. Simply for changing brands. After some research it's a loophole in Nee Mexico. They can charge you a ridiculous amount for changing brands. No other reason. This is not even possible in most other states. Even the person I talked to buying my contacts said the same thing". It's absolutely unnecessary and an unneeded way to charge customers extra money that's not even legal in most states". After spending over $1000 dollars this year alone. I won't be suing them Again. Ever

Better customer service, ignoring issues instead of trying to resolve them, improve quality of…read moreworkmanship and deliver a better product

I had an appointment end of June this year and when the lady called to confirm my appointment she…read morewas extremely unprofessional and said do you want it or not. At the time I was scrolling through my calendar to make sure I hadn't double booked myself with my other doctor. She was in such a hurry to confirm and didn't even give me a chance to explain. When I went to my appointment and checked in she was rude again and I know I've got the same lady because I recognized her voice. I explained to her that she was rude to me on the phone as well I asked her for her name and she said there was no need for me to know her name I then asked her for the manager and she said I am the manager. When she walked away I asked the other girl next to her if she was the manager and the other girl said no her name is Christina our manager is Michelle. During my appointment I was taken back and forth in and out of the lobby a few times there was so much confusion they took me out of a room twice to put me in another room. When the girl took me into the first room there was already people in the room. These people are all scatterbrained and unorganized. The manager there is a complete joke! I sat in the office long enough to see how she speaks to her employees she belittles them and she thinks she is entitled and above them. I heard her talking about another girl she had just scolded with another employee and they were laughing as if it was funny to be bullying the other girl and then still make fun of her. This is not proper management behavior! I will never return to this office again it is absolutely disgusting! I will definitely not recommend this place either as my prescription was way off!

Dr. Gordon is a wonderful optometrist. I've know him since college and wish his office was closer…read moreto our community.