I've been to many eye doctors for eye infection, in Santa Fe, NM, Albuquerque, NM, Little Rock, AR,…read moreand finally, Dr. Shelly, here in Las Cruces, NM. I was referred to Dr. Shelly by the emergency doctor at Mountain View Hospital. I was admitted there after not being able to see and my eyes were filled with puss. Dr. Shelly knows eyes, extremely honest, professional and friendly.

Great place for eye care! The doc takes his time and listens to you! You never feel like he is…read morebeing rushed. He actually takes a moment to get to know a little about you. If you are wearing contacts he sends you home with some samples to see if you like them before you. It them. The staff in the office and friendly and professional

I have worn glasses and contacts for 56 years. I have lived in and seen optometrists in 8 or so…read moreplaces over the years. Now retired and a bit more budget conscious, I figured, "Why not check out WalMart?" (turns out arrangement is the eye doctor has an independent practice under the same roof). Glad I did. Nice office, thorough exam, good communication. My wife and I are both MDs, and he saw us together, which was cool. He neither omitted info, assuming we knew, or dumbed it down. He seems skilled at matching his style to the person. Again, his exam was meticulous, and his explainations were exactly what we needed. Finally, outome. Best damn glasses ever, beating my all time favorite from seven years ago. Over to the optical shop, where prices reminded me that it was Walmart. Frame selection was good, service excellent, and the glasses were ready a day earlier than promised. About as good as it gets.

Dr. Wendler and staff are professional, timely, helpful. My eye exam was more thorough than…read moreexpected and I appreciate the careful explanations of each aspect of my current vision. Looking at the glasses offered, they are good quality and stylish. Ask about discounts available the day you shop.

Great service and great staff with tons of knowledge and experience, no to mention several options…read moreof glasses to pick out!

I made an appointment for my girlfriend and I about two weeks ago. When we showed up at the store,…read morewe were informed that they canceled our appointments because we didn't "check in" online. They claimed an email was sent but neither one of us received it (we checked our junk email too). What irritates me the most is how the person in the store reacted by saying they have to do this because of no shows. Ok, I get that but other businesses deal with this but sending you a text to confirm or they take a credit card to hold the appointment. It's just a pretty poor way of doing business. Don't give this place your business. Find other providers. By the way, we called Stanton Optical after this fiasco and they scheduled us right away. And no need to confirm through email.

Horrible customer service. I recently called them to ask if they could pull up my prescription for…read moreglasses (because I had an appointment at this location a while back. They said they couldn't do that and that I'd needed to make an appointment to see an optometrist, so that's what I did. When I went to my appointment, they said I needed to confirm my appointment 3 days before, but they never sent me anything to let confirm. I explained this to them and they didn't care. Since it was their mistake, I asked if the optometrist could fit me in, and they still refused to do anything. Needless to say, they have lost a customer as I will be doing my business elsewhere.

1 star (and that's generous)…read more AVOID AT ALL COSTS! Dr. Johnson's practice is the epitome of everything wrong with modern healthcare. My 3:00 PM appointment turned into a 90-minute nightmare of incompetence and disrespect. Here's what you can expect: - Forced through an assembly line of untrained technicians who can't operate basic equipment - Multiple failed attempts at simple tests, with broken machines - Endless waiting in hallways between each botched procedure - Redundant tests because staff don't communicate - A pompous doctor who arrives 90 minutes late and has the audacity to blame YOU for not asking how long it would take When I dared to question the ridiculous wait time, Dr. Johnson responded with contempt and arrogance that would make a dictator blush. Instead of apologizing, he lectured me about how I should have known better. Pro tip: Save your time and dignity. Go literally anywhere else. This place operates like a DMV run by monkeys, except with your eyesight at stake. Bottom line: Unless you enjoy wasting your afternoon being treated like cattle by incompetent staff and an arrogant doctor, STAY AWAY.

Even though they had bad reviews I kept my appointment. By the way most Eyecare places I called…read morehad bad reviews. Dr. Johnson and staff were great. My appointment was at 8:40am. I got called right away to start paper work. Gave them my insurance card. After that they took me back to get checked in, pictures taken of my eyes. My eyes were dilated and more test were done. They have great equipment. Doctor Johnson is not a man of many words but he is GREAT at what he does. Gave me an exam, requested I have more pictures taken then he came back and gave me the results. I got my prescription for new glasses and my medical insurance covered the visit. I paid my $40.00 deductible. All of the staff is super friendly and they seemed well trained. I really liked Dr. Johnson. Considering we don't have enough good eye doctors in this town, I was exceptionally happy with my visit.

Gail was very friendly and helpful in choosing my frames and lenses. The shop is small and 20…read moreminutes or longer are to be expected but well worth it. They have a great selection and my partner Maria is looking forward to picking out her next pair of glasses at the shop. Thanks for your excellent service. Bill and Maria.

My appointments were cancelled 3 times in a row always at the last minute, after waiting 4-6 weeks…read more The office reason each time for cancellation was the doctor was only seeing current patients that day. Service might be good if you can deal with the lack of caring in their scheduling process.

I have been a patient here for 15 years, and I always appreciated the fact they are very fast and…read morefriendly. I never had to wait on appointments for more than a few minutes. The appointment itself was quick and efficient. The best part is the prescriptions were accurate. I am busy so it's great getting in and out with no hassle or drama. I would still go here if they accepted my new insurance company. If you have Davis or VSP, this is a great option.

Everything was great! Really do like how the office is run. Very professional staff. The young man…read morethat did the eye test was super nice ! I'm so happy that I returned back to Dr.Matthews . Love my new glasses! And my prescription!

The only reason I put one star down is because you can't put no stars. Others on this review page…read morehave the same problem that I'm having.....The STAFF at the front desk. She needs to get a job where she dose not interface with others. Dr Sandoval has been great for many many years and has done a great job. I will truly miss him. His prices were not the issue, I thought we had a good relationship. I'm sure there are other offices that would be glad to have my business. And from reading other reviews Im not the only one. GOOD SERVICE TRAVELS FAST...BAD SERVICE TRAVELS FASTER!

Office claims to take Davis insurance, however, they will charge you for the fitting and only give…read moreyou 2 boxes of contacts instead of 4. So instead of the usual 10 I spend it was 105! I wanted to get in quick and it cost me :( do yourself a favor and steer clear from this place if you have insurance

Dr. Villalobos was very thorough and professional both times I have seen him. Additionally, all the…read morestaff members I have dealt with have been extremely courteous. Highly recommend this practice!

The wait time is incredibly frustrating, especially for children. They don't mention on the phone…read morethat the appointment time is not when you'll actually be seen; instead, you'll have to wait an additional 1-2 hours after scheduled time before being called back to a 2nd waiting room. This will be our last appointment at this facility.

I'm always taken very good care of. They are friendly. I've been going to them for several years…read morenow.

Very polite and Great staff. Nice doctors and accommodating, except for one MAJOR flaw. The…read morebusiness model of predatory and unnecessary exams and costs for no reason whatsoever. They actually refused and denied MY prescription for contacts online, because they wanted to require a "refitting" of simple contact lenses I've used before. Simply for changing brands. After some research it's a loophole in Nee Mexico. They can charge you a ridiculous amount for changing brands. No other reason. This is not even possible in most other states. Even the person I talked to buying my contacts said the same thing". It's absolutely unnecessary and an unneeded way to charge customers extra money that's not even legal in most states". After spending over $1000 dollars this year alone. I won't be suing them Again. Ever