The worst customer service and they don't care Over charges…read moremystery fees billing errors Old school wires and boxes Run away and explore Verizon for internet and DIRECT TV for wireless cable Especially if you are military You will save money and have less headaches TDS is not worth it Run away and don't believe anything that you are told at TDS There office reminds me of a popup business at a swap meet TDS IS NOT WORTH THE STRESS Worst business practices in the industry Just waiting to join in on a Class action lawsuit next 1 star required for this review not deserving of any stars 5 clowns is a better representation of what I experienced

Over priced bad service. Representatives are very unprofessional., rude., over worked (long wait)read more

We had the best service at this Verizon store in Alamagordo. Sharissa waited on us and was so kind…read moreto help us navigate an issue my husband had with his Apple phone. We were on vacation and thankfully Sharissa was able to fix the issue promptly as she walked us through what had happened. This certainly added a sigh of relief and a big smile to my husband and myself! Thank you for your kind and professional help!

I was blown away by Verizon and their customer service this evening. My husband has an older…read moregeneration iPhone that has been populating an error code over the last week or so. We went in fully anticipating being told that he would need to upgrade but much to our surprise Larry quickly offered to fix the problem by replacing the SIM card. He also offered to take a look at my device even though it was not on the original ticket. It was actually a PLEASANT experience and we both left with our devices working better than when we walked in. WELL DONE!!

Finally we have a reliable and responsive quality internet provider! We were done with all the…read moreSpectrum outages in El Paso and dealing with all these big box internet providers and we are so lucky to have found Jackrabbit Wireless! As soon as I called they answered immediately, which literally shocked me that I wasn't talking to a computer! Tristen was great, he explained the service package and the company and I didn't hesitate to make an install appointment immediately! Both Tristen and Robert showed up and installed the system, the install was perfect and both guys were very professional and courteous! No internet issues or outages and since both my husband and I work from home we are extremely satisfied with the service! Thank you Robert and Tristen! Highly recommend and when you call, let them know the Chavira's sent you!

Couldn't be happier with these guys. I've used them for years and the customer service is out of…read morethis world. They are responsive, helpful, and are willing to go above and beyond. Our connection is great and we almost never have outages or slow internet speeds. I wouldn't go anywhere else.

I use this for internet and propose to use them for virtual landline…read more Internet service is very good and existing provider for landline is unacceptable so shall get TC to provide it

From the owner: Tularosa Communications Inc. (TCI), a subsidiary of Tularosa Basin Telephone Company (TBTC), offers…read morefiber optic technology in Alamogordo and the Tularosa Basin of New Mexico. We deliver a range of communication services, including broadband Internet, telephone and telephone instruments. In Alamogordo and surrounding communities, TCI also delivers a wireless Internet service option! TCI also delivers broadband internet services on its parent company, TBTC, facilities in Tularosa, Cloudcroft and Carrizozo communities. We are here to meet all your communication needs, including: Telephone service Broadband Internet Long distance service Bundle our services and save money! We are leaders in all the services we provide, so why not get the convenience of getting everything from the same source. Choose us to facilitate your communication. Call Tularosa Communications Inc. today to order service!

10 people waiting, 1 employee working. THIS PLACE SUCKSSSSSSS and so does their cable and internet…read moreservice! Go satellite!

Worst ever!!!! Buffering, can not connect, this box can not play at this time, just a few of the…read moreerrors I see on a daily basic. Technician came out 3 times to fix but all I heard is how the last one didn't know what he was doing. If you want bad service, the worst ever viewing experience, than this is the provider to go with. Pulling out this crap and going with a real provider. Don't, don't, don't, even think about using them, you will regret it.

Unbelievable!!!! Just had my account cancelled for no reason when payment made. No notice of…read morecancellation. Horrible customer service as well. DeMarco and Ashley couldn't have given a rat's ass about trying to work this out. Worst part is they processed my payment after the account had been cancelled. Just unbelievably poor service. Going to Direct now after having poor service that is overpriced for 4 years in our second home in Ruidoso.

This is the most disorganized and unreliable company I have ever dealt with!!! The people in the…read morecall centers are the least helpful people I have ever dealt with. If you have any other option, use it. We are going with A wireless competitor because we don't have options. If you get their service enjoy paying monthly fees and have spotty terrible service.

How does TDS stay in business here in Carlsbad, New Mexico?…read moreI'm trying to set up my online pay account and am having trouble. It's not setting up correctly. I have 3 accounts with them. Should we call their repair people or anyone at the call center? Don't waste your time. They are of no help. I finally went into the office and couldn't get the girl to even look up from the computer while telling me she couldn't help either. So rude. No offer to help me in any way. Half the time the cable isn't working and the rest of the time it's slow. Worst customer service on the planet. Time to take my business elsewhere.

You'll loose internet often and when it's up and running it's slow. They'll come out find a bad…read moreconnection and just not reliable but after a 2 day outage they did knock off some of the monthly bill.

CabloOne aka Sparklight (now who in hell came up with a name like that)…read more 1. Billing departments: a. They do not give payment arrangements. Do dice. They thrive on doing reconnects however they don't actually do them anymore the big computer in the sky no one supposedly has access too!. If you're one to Gamble with posting times then do an eCheck payment through there payment system, you will be automatically re connected within less than a minute. 2. When you don't sign up for paperless billing, that must mean to CableOne don't send a bill at all. There are some like myself that refuse to pay anyone without a payment request or bill that's how I ended up disconnected. 3. When you're speaking to a rep in regards to service and you ask for an internet speed upgrade and your quoted,. They say your monthly rate will increase by , xxx.xx but your next bill could be a little more,. CableOne version o if a little more could be a few cents to a few hundred bucks any billing erros are considered the fault of the customer. I Will have more later Rob .

Customer service is a joke, the ISP (internet service provider) says they give you "50mbps" but in…read moreall reality the quality of the connection is terrible. I would recommend either century link or comcast. Every time i have called I have not been able to get my problem solved and they refuse to fix the patchy connection and the extreme slow times. Even now this web page took a while to load because I am running on 1.75mbps, while paying for 50mbps.