Love, love this office. My kids have been going here for a while now. Both of my kids see Dr…read more Mammen. Love the way she is with both of them. My youngest has sensory issues or being around medical staff but does well with Dr. Mammen. Love the ladies at the front desk, they are very knowledgeable about all the patients and great with the kids!

Front desk is horrible they are so rude and interrupt you when you're talking. Love the Drs but the…read morefront desk needs to be retrained in customer service and working with parents!

Dr. Aasma Fotouh is amazing. A lot of doctors can be condescending to new parents but she has been…read morepatient and is always willing to listen to any questions or concerns. She was my pediatrician growing up and is now the pediatrician for my daughter. The nurses are super friendly and make going to the doctor a fun experience. My toddler couldn't wait to get to the doctor today for her check up.

They took care of me really good. It didn't took their time and nothing they got you right away…read more The only thing they do just had to wait for your results no work and all that if you do x-rays or images, you just have to wait for that.

Great customer service for the girls at the front !! I urgently needed my baby's shot record and…read morethey had it ready in less than an hr ! Love this office.

had a very disappointing experience at Wee Kare Pediatrics. I arrived with my sick son just 1 to 2…read moreminutes past their 15-minute grace period and was turned away without any flexibility or consideration for the circumstances. I understand that offices need policies to keep schedules running smoothly, but when it comes to pediatric care, especially for a sick child, I would hope there would be a little compassion and common sense. We made the effort to get there, and being only a minute or two late should not have resulted in being denied care altogether. The staff was polite, but the lack of understanding and willingness to accommodate a sick child left a very negative impression. Parents are often juggling traffic, work, and caring for children, and situations like this can happen. Unfortunately, this experience made me feel like policy mattered more than patient care. I would encourage the practice to reconsider how strictly they enforce late-arrival policies, particularly when young children are ill. Would not recommend based on this experience.

Great practice. same day sick appointments and pharmacy on site. All the physicians are great.read more

Waited a whole hour just for a nurse to get to us for a simple checkup waste of time never going…read morehere again

I have been coming to this pediatrician for 6 years…read more My experience started when I needed a dr to visit my son at Texas Women's. I had picked a pedi but when Dr. McGrann & another dr visited us in the hospital I felt all these warm fuzzy feelings you want for your first baby. Despite the traveling I would need to do to see them, I decided to switch and Dr. McGrann was our pedi for 6 years. She is so incredibly patient and kind and has wonderful bedside manner especially to new parents who feel a little lost. More than once she went out of her way for my kids after hours to help over the phone when we had minor emergencies. She even followed up every time. However, the other doctors at the facility (who you have to see if your dr is out) just we're not my cup of tea. We saw all of them including and a few who have now left the company that I did really enjoy. For those I didn't mind not getting in with our dr. However, since I've had my youngest in the last two years I've had to see a few drs who have made me less than comfortable (one in particular who is brand new) bc I don't have the same views as some of them (like with newly added pokes or getting tubes for my kids). I often felt pressured to get tubes for my kids despite me continually telling them from my own research that I didn't feel like it was the answer for my family. I blew it off and chalked it up to probably every dr would feel the same because I am always asking out of the box questions, looking for alternatives, and challenging the textbook answers. I did deal with ongoing ear infections with both of my children but felt I had gained control of them for the most part. However, they would occasionally get them back if they got a cold. Recently it has gotten to the point where every time I try to schedule an appointment neither of the two drs I prefer (Dr. McGrann or Dr. Savrick) are available at either location I visit. For a while, my daughter didn't take well to antibiotics and they would never kick the ear infection, so we had one long ear infection that we couldn't get rid of. This took place through her 15 & 18m appointments. Then we had a change in work and insurance so we had a period where we couldn't visit. I enrolled my daughter in a new daycare and like many they require a bill of health to attend. I called in July and neither dr was available from what this person told me for months. I honestly was fed up and at this point just wanted something closer and to see an office with a clean slate since I have gone so long not being able to get apts with our drs. I called to ask if I could get the paperwork signed since she had not been sick other than the ear infection and they told me only if we came in, yet they didn't have any apts for months per my last call. A month later when I called to ask again they suddenly had available apts and the office manager was incredibly rude insinuating I was lying about not being able to get an apt and suddenly they had room. I'm blown away. Genuinely baffled. I'm disappointed. I felt strongly that Dr. McGrann was such a wonderful mentor to me as a new mother and am so sad to leave her, but the office situation and the never getting an appointment is not working for us anymore. I will add however, I was always able to get a sick appointment in the same day if I called first thing in the morning & I am forever grateful to how Dr. McGrann took care of my children for the last 6 years. I will genuinely remember her and her patience with me and my children for the rest of my life, that is how kind she is!

I wish the doctors at Bootin Savrick would listen to how ANA PENA treats the patients over the…read morephone. She is v-e-r-y rude, will talk over you and hang up on you. All it takes the physicians/owners is to listen to the recorded conversations and make an assessment if the manner in which Ana Pena treats the clients is at all professional. She needs training on professionalism and if being polite is not one of her skills, perhaps she shouldn't work there. Unfortunately, it just happens to be this individual. The young lady who sits in the front desk at the Pearland location is beyond nice and she always greets me and my child by name. I have now spoken with the nurse, MARIA CORTEZ and the manner win which she handled my call was very professional.

Found Bootin and Savrick when my family moved to Houston South. They are consistent in providing…read moregreat quality care. From the start of easy appointment scheduling, to good office culture, healthcare and effortless communication with my insurance. There was a winter school day where the school nurse called me worried for my kid due to high fever. As soon as we ended the call I called B&S Pediatric. They scheduled me in within the hour. They correctly assessed and treated my child. My child enjoys the visit and looks forward to her lollipop. Positive experience with every visit.

We had a great experience! Very quick visit which was nice that we didn't have to wait past our…read moreappointment time like most places. My kids also loved their play area and decorations! Everyone was very nice and the kids got a lollipop after the visit. Highly recommend!

Since arriving here in TX we haven't establish any of our primary physicians. Unfortunately, my…read morechildren went through numerous trips to the ER and had visited a few clinics that didn't meet our expectations or lived up to their blog description. Finally found First Physicians and loved the place during our first visit. Dr. Beaty is amazing. He takes time in knowing his patients, you are not rushed neither are you to leave the facility feeling diminished. There's no experimentation is any of his treatments, he is to the point and will call you on what you shouldn't be doing. He gives his best and expects his patients to follow through, otherwise, what's the point in seeking his medical advise and consult if neither patients/parents heeds to his advise. He has an excellent sense of humour! We love visiting this place I recommend to this facility and the treating physicians in this practice. I will recommend

I walked in to book appt , just moved to the area and they don't accept walk ins and no appts at 4pmread more

Website does not work, maybe it was down. But they are great at what they do in seeing patients and…read morecustomer service.

I loved my first few visit here as a new mom the place is very calm, gave a boutique kind of feel…read more Parking was so easy and I never saw another patient in the waiting room when I would attend my appointments so that felt great limiting exposure to other illnesses with a newborn. Operationally, there do seem to be some issues.... When we first attended my husband and o both requested to be on a one shot at a time plan. I had read a lot of stories and from friends and family experiences encouraging the one shot at a time in order to identify any allergies, side effects and care for the baby post shot. It didn't seem to be an issue when we first saw Dr. Ali. We were even told we could come in just for a shot appointment and to be seen by the nurse. As time went on, things changed and they were more passive aggressive about the request... not letting us know what the issue was. It felt like the worst case of customer service and like everyone knew something but us... mind you my husband and I are not anti vax, this is just our first time parenting and we did want to take a more cautious approach. Eventually it came time to my son starting full time childcare and he was behind on his shots. We were told we couldn't just come in for shots anymore and would have to wait until his 2yo check up.... A week later. At this point, my husband and I were aligned and desperate to get him back up to date with his shots. We let them know we were ok with him having all three shots (the one we were behind on and his 2yo shots) in one visit and then they shared they didn't have availability until after his school started. I was at a loss, asked for the shot records and called Kingsland Pediatrics who was able to see him that week to get him back on track and approved for school. It was also a week away from my son's second birthday so I was hopeful they could do his 2yo shots together for a total of three shots and they were so kind to accommodate us. Additionally when I brought up a shot plan they said we can cocreate and clear shot plan with the dr on our first visit. Fast forward to after the appointment with Kingsland pediatric, my husband and I decided to still see sprouts pediatrics as our sons primary as I really didn't want to let go of the conveniences of easy parking, the empty waiting room and emotionally my experiences being affirmed by the staff as a new mom. This past weekend my son was admitted into the hospital for wheezing and server coughing attacks that led him having trouble breathing. When Monday came his health had not progressed so I called sprouts pediatrics for an appointment. One the first call I was booked an appointment and then received a voicemail that they'd need to cancel my appointment due to us no longer being patients. When I called to ask more about it ultimately it was due to us not allowing all vaccines to be administered in one appointment... In these last two years, they could've had more candor, they could have shared with us why that approach was in the best interest of my son or made an effort to mitigate our concerns or inform of us on what we don't know about each shot. What also wasn't reassuring is when we would get a shot the one administering the shot wasn't informed on the benefits of the shot... it was not reassuring. We then asked to speak to the dr about it and she went ahead and informed us on the shot and what it prevents and what symptoms to look out for. I'm now six months pregnant and looked forward to taking both my children here. It's truly upsetting and disappointing experience I would not recommend them to any parent going forward.