My daughter sees Janet Pate for her pediatrician. She is less than six months old and I feel like…read moreDr. Pate is the best advocate for us. I am a nurse myself, and can be picky at times for patient care but Dr. Pate has put me at ease and I feel that I 100 percent have the best pediatrician in all of Houston. I work within a large pediatric hospital, and for me to step outside the system to seek my own pedi is huge and speaks for Dr. Pate's capabilities. Dr. Pate has actively listened to all of our concerns, took account my personal health history, and truly been there for our family. She is also available at all hours for emergencies via her electronic communication service. 20/10 would recommend Dr. Pate and her office staff.

Dr. Pate and Dr. Arnal are both amazing doctors who really listen to both parents and children. My…read morekids have been coming here since birth and they always do a thorough job with loving care. I feel so blessed to have them and their entire staff care for our kids! Their staff is amazing, the nurses are great, and Ms. Janie is so sweet. They are diligent and hard working.

Dr. Farella is by far the best doctor! I did not know what to expect as a first time mom and she…read morehas made every decision and plan for my baby so easy! We moved recently and will still make the 45 min drive to see her!

Just no! I would be worried about this doctor, who is obviously a bigot treating my child. Dr…read more Farella is unprofessional

My son had his first annual visit with Dr. Mahadevan and it was a wonderful experience. There was…read moreno wait time which was refreshing after long wait times at Blue Fish the last 4 years. She was so thorough and didn't make us feel rushed. I had been looking for a more holistic doctor and I'm so grateful to have found her. I would recommend this practice to anyone. The only downside was the year long waitlist but it was worth the wait!

Never any wait but they are strict about you being on time so don't be late! Staff is very…read morefriendly. There's toys and books in each room to keep the little ones entertained. Nurse Dee is attentive Dr Jeff not as much. Vaccines are highly suggested but not forced if you want to slow roll

Dr Ransom is amazing. She takes fantastic care of my 3 children. I am so lucky to have her careread more

Disclaimer, I have not physically gone in the office yet. I just moved to the area, so called to…read moresee if they have any same day availability for my sick toddler with a high fever. I was told that I need to go online to fill out a new patient application, and it would take 5 days to process. I did mention that my toddler has a high fever and is in pain, she said to take her else where because thats the process if your child wants to go here in the future.

Parents BEWARE you "DO NOT have the choice to Opt out of vaccinations" for your children at this…read morelocation. What doctor FORCE vaccines upon a child and has it in their company policies???? The real drug dealer is at this location. Called for an Annual check up. (Basically to have a physical form completed for Boy Scout of America, by Monday). I was told if you do NOT have all shots up to date they will NOT accept the patient. Which we are all updated. And if you do NOT wish to receive upcoming shots They will not accept you as a patient neither. Ps. No one time visit here. They motto is Stay away if you don't plan to come everyday. No thank you. Side detail note: I've been told before people are treated differently depending on the insurance ( government assistance or private). I have private insurance and still don't give you the option to opt out vaccinations for you child. Which that don't matter anyway. Everyone has the right to choose for their children. First time hearing this nonsense. It's a No for me.

I took my son here until after his 17th birthday. I like how organized the office is and how nice…read morethe staff is. The doctor is great and spent her time with us and made sure all of our questions were answered. Thank you!

My daughter loves seeing Dr Etienne! She is often busy but still takes the time needed for each…read morepatient. The support staff are also friendly and great with kids.

My wife and I just recently started coming to the heights location. The front staff is extremely…read morehelpful and nice . Big shout out to Ana who helped me with up front registration process. She answered all my questions. She e served a LsU raise! For our pediatrician , we have been seeing Dr. Zertuche. She is extremely knowledgeable, polite and professional. She examined our newborn son and answered all our questions quite thoroughly. My wife and I are so happy with our experience thus far. We will continue to make this our one stop shop. Stop by dnd check them out. Be sure to call ahead and see what doctors are accepting new patients. -Rick

I have thought about writing this review for a while now. We moved from Houston to Austin and STILL…read moredrove down to see this practice for several months. Flat out - I just did not trust another Pediatrician (I tried) like I trusted Bambi and her staff. I have never felt more listened to and understood medically than I was here. My son was not easy when he was born, and Dr. Hoefner never made me feel like my concerns were ridiculous or over the top. I was nurtured as a mother while also being educated. I CAN NOT express how amazing this office made me feel. Every detail down to the receptionists was so thoughtful and personal. Everything about River Oaks Pediatrics is a case study in how medicine should make you feel. Bedside manner? They're the experts. Love them.

I love Dr. Hoefner! We found her from our insurance directory after moving to Houston and leaving…read moreour previous pediatrician behind. We couldn't be happier! She is very thorough and so great with my daughter. She made her feel comfortable and talked to her in a very personal and almost grown up way. She has made great recommendations to us for everything from an eye doctor to swim lessons which was great being we were relatively new to the city when we found her. Her staff is also great. It's a small practice which I appreciate having come from a larger one with 10+ pediatricians. We've been able to form a close relationship with her and her staff. Even though it's a small office, their availability and super short wait times are really great compared to say a larger practice which always seem to be completely booked and very busy. I can't say enough great things about her! I think some parents in this city prefer the larger name brand offices (Texas Children's, Memorial Hermann, etc.) being that they seemingly have all the bells and whistles (I.e., more resources, newer offices, more doctors, things like that). It all comes down to what you're looking for and what you value most.

Appointments are easy to make. Place has been super clean during and post Covid. Staff are friendly…read moreand flow is organized. There is always an officer on duty so super safe. Dr.Cook is the best and has seen my child since 2020.

I'm extremely disheartened by my experience here. When it comes to the care of our children we are…read moreall looking for a pediatrician that won't take their care lightly. Instead my experience has been chalked up on their end to merely an inconvenience. I called prior to the birth of my son to confirm if the pcp of my choice was taking new patients. I was told they were only taking newborns and to designate the doctor as the pcp at the hospital. This was different to the process with my first so I called back to confirm and was told the same thing. We've had multiple visits now with whom I thought was my pcp. At each visit I was asked who is my pcp and have given their name. I went into my MyChart to schedule an appointment for my child only to see a pcp had been selected on my behalf. When I called to ask about this I'm only now being told my desired pcp is not taking any new patients, newborn or otherwise, and simply sorry that someone gave me the wrong info on multiple occasions. For me I'm not willing to accept that type of treatment when it comes to the care of my child. I'm not willing to stick around and see what other ways they are willing to "inconvenience" me and my loved ones. Now I am scrambling to find a pcp that works for our family that will take a non-newborn and so far am striking out Update: I spoke with the location manager and she was much more helpful than front desk staff going through doctors accepting patients and their qualifications and assuring me that she would go back to my call recording and retrain the team. That acknowledgment and correction would've gone much further earlier, instead I have chosen a pcp at a different location.

Wouldn't go back at all they send me me a bill that I didn't even owe and they even put the wrong…read moreinsurance on my file so now they charging me almost 300 for no reason, I called to tell them and they couldn't even explain they just told me to call my insurance .

From the owner: Benech Family Clinic is a patient-centered medical practice offering comprehensive health care to…read morepeople of all ages. Yamil Benech Jimenez, FNP-BC, and the team welcome children, teens, and adults to the office in Houston, Texas, where they provide compassionate and unbiased health care for all genders and the LGBTQ population. As a primary care practice, Benech Family Clinic serves as the first point of contact for individuals and families, whether they need help with a sudden illness or injury, want a preventative visit, or need ongoing chronic health management. The practice provides trusted pediatric care for newborns through adolescence. The providers treat childhood illnesses and take care of immunizations, well-child visits, and school and sports physicals. Adults depend on the Benech Family Clinic for the full range of health care concerns they may face. Anyone can schedule a routine physical, receive preventive health care, and get excellent treatment for ongoing health conditions. Women's health care includes pelvic exams, Pap smears, birth control, and menopause management. Men's health care covers their unique needs, such as screening for prostate cancer and treating low testosterone.   With a dedication to providing convenient, on-site services, the Benech Family Clinic team offers laboratory and diagnostic testing, as well as minor surgeries such as removing moles, warts, and birth control implants...

If I could give zero stars I would. Worst experience with them trying to schedule an appointment…read more First called in and the call audio cut out on their end. They then proceeded to book me the wrong type of MRI which made no sense because I had a doctors note requesting a specific type of MRI. After calling back I had to wait another half hour just to be able to speak with someone and then was told I would have to call back in and tell them to cancel the wrong appointment that THEY scheduled. Told them I needed an appointment first thing in the morning (last time I saw them they saw me 4 hours after my initially scheduled appointment, had to burn a half day of PTO as a result of that). Without talking to me or anything they moved my appointment back from 8 to 9:30. Then today I got an email saying that my appointment for next Thursday has been canceled. Again nobody reached out to me, my appointment was just canceled. I called in to discuss why all of this has happened and whenever I was finally getting connected with someone the call was ended on THEIR end. Nothing to do with me and what I did. At this point I'll deal with a hurt wrist because it's much easier than dealing with the scheduling department at MH. Never had a more frustrating experience with any business before. This experience is everything wrong with the hospital experience and exactly why people hate the medical industry in this country.

Doctor Ashley Amsbaugh, completely rude. Nothing like she is when you meet her. The staff Blatantly…read moreignores you and what you have to say treats you with no respect no kindness new table manners. The only one that had any type of decency to be nice and respectful was the anesthesia geologist. Of my preop call I had no questions done either. Completely rude people. I wouldn't recommend this doctor to anyone.