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    Westside Pediatrics

    4.2 (5 reviews)
    Closed • 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

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    Texas Children's Pediatrics

    Texas Children's Pediatrics

    2.3(85 reviews)
    3.3 mi

    My three children are patients of Dr. Helen Haney. I choose Dr. Haney because when I was looking…read morefor pediatricians, the office staff was very kind and accommodating. They were willing to accept us as new patients at a time when few doctors were. Dr. Haney is very kind. She takes the time to talk to her patients (the children) and us parents. I think she has an awesome bedside manner. I give her 5 stars for that alone. The office is a bit far from us. I wouldn't mind so much if the wait wasn't so long. I've had to wait at least an hour before being seen. And this is why the whole review isn't 5 stars. It's difficult to take so much time out of your day to see a doctor. I had to wait almost 2 hours for our last visit. I'm happy with Dr. Haney and the staff at TCP-Cinco Rancho over all. I think they are a great option especially if you live locally and don't mind waiting to see at great doctor.

    After my original review, the clinic contacted me to discuss the situation. I expected them to take…read moremy concerns about the rude reception staff seriously, but the call only made me more disappointed. I felt uncomfortable and did not feel heard or respected. Regarding the billing issue, billing later confirmed that the clinic had used the wrong billing code, which caused the extra $130 charge. They admitted it was a mistake and removed the balance, which I appreciate. However, correcting the bill does not change how I was treated. I honestly thought they cared about customer service and patient experience, but this experience left me very disappointed

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    Texas Children's Pediatrics - Cool train above the receptionist desk

    Cool train above the receptionist desk

    Texas Children's Pediatrics

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    Westside Pediatrics - pediatricians - Updated October 2026

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