This AT&T store is on Ridge Pike right next to the giant food store and sandwich between that store…read moreand also a Starbucks. It was relocated from the shopping center across the street sometime ago. The service is horrible. We waited almost 3 hours and got nothing but a song and dance meanwhile two other people stormed out of there because they were neglected. The woman there lied to us about having a special on a phone if you had a prepaid phone line with AT&T and tried to sell us on a which we had no interest in at all. Meantime, sitting in there without any air conditioning and also being neglected because there was only one sales clerk on duty. I will never go back there again, if you're going to do any business with AT&T, don't do it there they are being operated by a company called Prime communication and they are horrible and careless and have no respect for your time. The value is horrific as well.

Lawerence made my day! He was by far one of the most happy and kind person ever!!!!! And a quick…read moreshoutout to all of the staff that helped us. The service was impeccable and everyone there made me so happy and welcome!! (;

I went into the Flourtown store today for a servicing issue. Bernard helped me. He was terrific…read more After reviewing my options, I decided it would be best to get a new phone-- mine was over 2 years old. Bernard set it up for me, wiped my old phone and even packaged it up for me to send back. He offered to help me with any servicing issues I may have going forward. I would highly recommend him. Thank you Bernard for making this a painless process. Anne D .

Great service from Gary M. Despite a long wait and waiting customers, he took his time with us,…read moreanswering all of our questions and providing additional information. Professional and courteous. Highly recommended

Best AT&T store I have ever visited. Friendly and very helpful Quinton ans the rest of the team all…read morehelped to find me the best deals that work for me, my family and business. I would drive the extra time just to go to this store again Joey T

We stopped in first thing to upgrade our iPhones today. Tracy was working and he was awesome!!…read moreHe helped us rework our monthly plan to better fit our needs, he set up our upgrades for the new phones, and he even was able to snag me a phone that he didn't have in stock, but the store down the street did! He was very polite and pleasant. The store got very busy while we were there but Tracy stayed calm and multitasked like a boss!! He handled some very stressful situations with ease. We are very happy with our new phones and our phone plan and will definitely come back to this location in the future!!

I had an outstanding experience at the T-Mobile store in Willow Grove Mall thanks to Daniel. He was…read moreextremely knowledgeable, professional, and patient throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I understood my options without making me feel rushed. His customer service was excellent, and he went above and beyond to make sure I left satisfied. If you're visiting this T-Mobile location, I highly recommend asking for Daniel. He made the whole experience easy and stress-free. Thank you, Daniel!

I highly recommend this store and Justin. We went to multiple stores and were jumping through hoops…read moretrying to get my reimbursement. The other stores also clearly did not listen to us because they had the account holder as the daughter when it should've been the mother. Forever grateful for Justin's help and hope he gets the recognition he deserves. Spent almost 2 hours with us to figure out our issues. Thank you!!!!

Horrible, do not go here. No one knows what they are doing. I switched from Verizon to TmObile, I…read morehad a newer employee help me and he messed up my order. So I could not receive the promotions I was promised. No one could fix the problem. I am currently trying to resolve this. I am going to go back to verizon. TmObile is not worth the hassle.

I went to this location previously and swear I would never go back. They charged me a bogus price…read morefor an upgrade that I got at the Willow Grove location for $100 less. They also wanted to charge me for the charger, which I learned came free with the phone at the other store. Today I went in to switch my phone to another phone that I already owned and the store clerk did that, but also added a new line for my old phone that's broken for absolutely no reason and did not tell me. I called customer service and after two and a half hours was told I cannot cancel the line without being charged an additional fee. Avoid this store! They scam you for their own kickbacks!

Bought a few phones for my family. Michael and the whole staff were very helpful. They helped set…read moreup our phones and found the best offers for us. While they were helping us they greeted every customer that walked in the door. I am sure we will return and shop with them again.

The staff is phenomenal here. Very patient and on point service. They looked for the best savings…read moreduring upgrades and combined plans etc. Would highly recommend this place and the folks working there for the best deals for phones.

My Verizon iphone was not holding a charge well and had several other issues which were beginning…read moreto interfere with normal usage. In visiting Donta at the Harleysville location my dreaded fears turned into an experience well worth having. Donta was very personable and especially knowledgeable, professional and efficient! He offered numerous options, explained so many things and setup and transfer went very, very well. I left having made a very special new friend and with remarkable savings!!!

The customer service with Justin went over & above helpful. He was patient and very knowledgeable…read moreabout answering multiple questions about the new iPhone & older iPad I have. Helped resolve many issues I was having.

I had to switch over multiple phones and deal with a problem with my mother's service. All of…read morethis, while dealing with a cranky two year old. The employees here were amazing, and treated my kid like their own. Great store.

Associate referred me to another store because he didn't want to do any work…read more .......::