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Souderton, PA

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AT&T Store

3.1 (7 reviews)
Open 10:00 am - 8:00 pm

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T-Mobile

T-Mobile

1.0
(2 reviews)
0.3 mi
Virtual estimates
Shipping

Buyers beware! Make sure they are giving you the service you are asking for. READ EVERYTHING and…read moreasks to see it in writing. The manager is just trying to get a sale and lied about what our bill would be and the service we would have. They changed our plan without our permission and charged us for things we didn't want telling us it was all part of the promotion. Even when stating several times we did not want the insurance or our plan to changed and told us it wouldn't be. Once we received the bill, everything thing was changed. I highly recommended you do business with T-Mobile online and not in the store. Online can't adjust what is done by the store, which is all about sales and not the customer.

DON'T..... I mean don't, ever allow your senior parents go into this T-Mobile location alone to…read moreconduct any type of business. The current manager is getting over on the senior community that patronize this store. He is charging seniors for additional items, new phone lines, etc. and not informing them. My father was one of his most recent victims, lucky for my father I look over everything. I was able to get into the store an talk at the manager, he was not willing (will never) to admit any wrong doing in his transaction. He even lied to my face, trying to say I told him my father didn't have insurance on his phone (I never mentioned insurance for the phone). I explained that T-Mobile customer service put everything in the system and all my father needed to do was go into the store to verify his account and pick up a phone (I didn't care what type of phone). To say the least, my father ended up having to pay over $100 dollars, of which he really didn't have (due to being on a fixed income), that day. When I spoke to the manager, he was only concerned about the sells, not the customer. This is not the type of person that needs to be working in a retail business located in a heavily senior populated neighborhood. This is just disgusting and disrespectful. What goes around will definitely come back around..... remember how you treat people. I hope this never happens to his parents or grand-parents.

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AT&T Store - mobilephones - Updated July 2026

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