My iPhone screen protector got a chip and then cracked. I stopped in at the store and TREY was very…read morehelpful. He cleaned my phone and replaced my screen protector within 10-15 minutes under the lifetime warranty. I've been an Apple product user with ATT and have never had any issues. Thank You again to TREY for handling my situation promptly.

Do not go to this location. Woman cashier with greasy brunette hair puts on her game face to…read moreabsolutely scam you. Went in to upgrade my phone, instead of it adding $7 a month to my bill (like I was told multiple times in store), she decided to throw all these insurance add ons in that I did not approve and bump my bill up and extra $150 a month to pad her commission. DO NOT GO TO THIS LOCATION AND IF YOU DO, CHECK YOUR BILL!

Best AT&T store I have ever visited. Friendly and very helpful Quinton ans the rest of the team all…read morehelped to find me the best deals that work for me, my family and business. I would drive the extra time just to go to this store again Joey T

We stopped in first thing to upgrade our iPhones today. Tracy was working and he was awesome!!…read moreHe helped us rework our monthly plan to better fit our needs, he set up our upgrades for the new phones, and he even was able to snag me a phone that he didn't have in stock, but the store down the street did! He was very polite and pleasant. The store got very busy while we were there but Tracy stayed calm and multitasked like a boss!! He handled some very stressful situations with ease. We are very happy with our new phones and our phone plan and will definitely come back to this location in the future!!

I like most things about Verizon but I hate the store closest to me, where I originally signed up…read moreand went to once with a problem. I needed a new phone and decided to try this location. Smart move on my part. Duc spent a lot of time with me.He didn't let me leave until I understood everything about the new phone, including ways to extend the life of the battery and make the phone last longer. He was knowledgeable, patient and an absolute joy to deal with.

GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

Place was great. Sam looked out for the best interest of us. Helping review and compare plans to…read moreensure we get the best deal possible. Friendly , knowledgeable, and attentive. The place is very clean and organized. Overall smooth operation.

uBreakiFix gets five stars from me. I ran my iphone 15 over with a piece of snow removal equipment…read moreat work at 4:00 PM by 6:15. That's the same evening, they had my phone back together. The screen was broken. The back had a crack yet the internals still worked. Amazing repair and I can't say enough good things about them. They are very friendly and proficient and get an A+ plus from me.

A detailed honest review of the customer service: (…read more * I gave them a phone on 2 days before xmas and was promised a diagnostic update that same day. No update & no communication on a delay. * I wait 3 days (giving them some grace b/c of holiday). No update. I called and again promised a diagnostic on Friday evening. No call back. *Called the next day Friday, another person said they will do diagnostic & call me back. No call back. *Called Monday to get an update. Someone said it needs a new camera but don't have that part and I need to wait a couple of days. *Called Wednesday, they don't have the part still and said another few days. *Call Friday, again waiting for part. *Called following Monday, 'they should get the part Tuesday and I'll get may phone Tuesday. Tuesday comes and goes with no phone and no call from them. * Wednesday comes & goes. * Thursday (today) still waiting for any contact. There is a general theme here. There has not be ONE call from them with any type of follow-up for 2 weeks. Not one. Good communication & timely repair should be the highlight of a cell phone repair service. This location has failed to provide this.

There's a reason every decent review of this place is a decade old. This place is super unreliable,…read morehas horrible customer service, and quite frankly I'm amazed it's even open still. My 8 year old son got a gift card to GameStop for his birthday 6 months ago. He chose to use it to buy a GameStop pass, so he could get a free pack of Pokémon cards every month (which the guy working sold him on). We've then proceeded to come on here every month to them never having Pokémon card packs, so he feels like he wasted his gift card. They won't even let him get the $.50 singles in its place since they can't fulfill what he wants. Additionally, there's always ever only 1 person working, and no matter who is working they are completely inept. They are no help in finding things, and when more than even one customer is in the store they disintegrate like wet toilet paper. Lastly, they never keep consistent hours. I can rarely get here during the week because they close at 5, and now they're not even open on the weekends when they say they will be. They went as far as to post a calendar on their door for their holiday hours, and yet here I am at 10:39 on a Saturday, when they say they'll be open at 10, and no one is even answering their phone let alone removing the gates form the door and opening the store. Horribly run business, rude staff, inconsistent hours. I guess I'll just start buying my gaming stuff at Target or Walmart, because this place stinks.

I can sincerely say that this is my favorite GameStop and my go-to for physical games. They have…read moregreat staff, a vast collection of old and new games, and a sizable collectible section. I can say easily that whenever I come to this GameStop, I leave with a smile on my face.

Highly Recommended!!! I came it with a Samsung Galaxy phone…read morewith a broken sim card tray and my sim card was stuck inside. I wanted the sim card removed and it was done for free. I had a few other issues/questions and all were answered in detail and very patiently. I cannot thank you enough for going above and beyond what I can expect from any store. Super friendly and highly knowledgeable. He did not try to oversell any thing or recommend something extra that I did not need. I would definitely recommend this store to anyone who wants to get their stuff fixed. I would definitely them give them a 6star rating if I could.

Yesterday I accidentally broke the screen on my son's iPad. This was a tragedy because he loves it…read moreand takes good care of it. First I went to UBreakifix because they came recommended and had good reviews (more on google than Yelp), but they would need to order the glass, 3-5 days and needed four hours for the repair. Not to mention that as I was taking back my son's iPad, their employee broke it into many pieces, whereas it had only been a single crack before. Next we tried here. They had the glass in stock. They were $40 less than the other place and they had it fixed in a little over an hour. Crisis averted! Son is happy again! The work is guaranteed for 90 days, in case anything isn't as it should be. I'm hopeful that things are all good.

I have experienced nothing but kindness from everyone who works at Town. Knowledgeable, Thanks for…read moretaking care of this old bird and being so patient. God bless, you all.

They did a great job with our work radios. I've had them for years and not a single problemread more