I went there today with my son's and my son cannot live without his PlayStation I am so…read moreappreciative PlayStation five the people were very very nice. They told me to come back in two hours and they can see if they can fix it. I went back they fixed it and did extra things to the system. I really appreciate them and I was so happy because he cannot live without his PlayStation five

Worst place to do business . They don't even have a return policy . They Might aswell sell their…read morestuff at a signal without a receipt . Job requirements there is to be a con artist I guess. Bcuz once the sale is done the nice kind sales people turns into rude and aggressive. Do urself a favor n shop somewhere else so u don't meet the devil...The Guy who tries to fix stuff in the name of repair . What a joke

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

just wanted to say that Jestin McMahon was Great. I have an Anthem MRX1140 that I purchase else…read morewhere. I live in New Orleans LA. Jestin was on the phone with me for at least 20 minutes going thur the process of getting my Samsung TV and my Anthem receiver to connect to eARC. just a great person. I have called other Audio Video stores and if you did not buy anything from them you will get no help. NONE AT ALL or very short answers. Again Jestin thanks very much for your help

Outstanding customer service all along the journey of trading in my speakers and choosing new ones…read more Always kept me informed on timing as speakers were coming from Italy. Great showroom too. Dave Mason was so helpful. A bit of a journey to get there distance wise but so well worth it!

Did not work to wow my senses . Did not demonstrate any…read moresystem other than what was on floor of which were sub par. Was more interested in showing rather than listening . Lazy approach .. Was there to be wowed and buy not talk gossip . Very bad approach ..

Integrity and sales are not always in concert. HOWEVER, the folks at audiolab were exceedingly…read morehelpful, communicating extensively, after hours and weekends. They gave insightful answers to my questions. Their integrity is exceptional. They put service above sales. This creates trust, thereby increasing sales. Great job, Greg hall

Nick gave me great advice. Introduced me to new products. Everything arrived right on time. Price…read morewas very competitive.

Went to get my mom a phone today and I should have known something was off when they said I was…read morerequired to pay at least $20 in cash (A LIE- this is NOT required, but something that helps them meet their quota!). I then found that the sales rep, Ari Scales, charged us for an accessory without disclosing it. I called to speak to the manager to ask for a credit, in which I spoke with Khary Carrintgon, who basically told me this was normal practice because they assume everyone needs a new charging dock (my Mom traded in an iPhone that CLEARLY used a c-type charging dock) & my only option was to return the accessory to the store. I drove all the way back to the store and was then told I could not return the accessory without my Mom's ID or I had to come back the next day. I asked why they couldn't just credit me $20 and the response was "you can call customer service." I feel taken advantage of because I have an itemized written breakdown of charges from Ari, and she did not include the accessory. I only noticed when I looked at my Mom's receipt when I got home. I take the blame for not looking it over in store, but also isn't the employee supposed to have some INTEGRITY?! Then Kyree calls my Mom and tells her I am banned from all T- Mobile stores! This is absolutely unfair to anyone, let alone a BRAND NEW customer. To top it all off, I was charged TWICE by the store rep. She said the system timed out but both transaction cleared from my bank. Now I have to wait for the bank to investigate this in order to get a refund!

I needed an upgrade so I was sold a new phone. The phone needed different charger wires from what I…read morehad. I was sold the wrong kind of wire. When I went back to the store to exchange it, the store wasn't terribly crowded and there were three workers on the floor, but they made me wait 45 minutes to do the exchange. I mentioned that to the worker doing the exchange - "This shouldn't have taken 45 minutes" - and was ignored. Subpar. This happened on June 20, 2022, from 7 to 7:45pm. I hope management reads this and comes down hard on this store.

I walked in looking for audio magazines and just felt pulled into the space. Beautiful layout,…read morereally nice equipment, and the service is just great. I'll definitely be back soon for advice and purchase of new home audio. Definitely recommend at least a visit so that you can see for yourself.

Great place, with excellent high-end equipment. Dave was able to send out crews to our NJ, VA, and…read moreNY homes for installs, so we had a trusted bunch get the job done correctly the first time. Love the VPI and B&W loudspeaker pairings that were recommended, and the drop-dead look their architect came up with for our home theatres. Yeah, they actually have an architect who knows how to seamlessly integrate into existing surroundings. Even my wife is getting into movies now, so I can blast my soundtracks from The Fall of Western Civilization, which I produced!