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    Tommy W.

    Do these bus drivers even know how to smile? I sometimes take the 10 route in the mornings from University/Stewart and get this old white-haired guy with a chip on his shoulder. Even when I say good morning and thank you, this guy is stone cold and gives attitude if your ID card doesn't swipe right. One time he didn't let me on because the bus was full, even though the back was spread out and the biggest girl on campus had just gotten off at the stop. It's sad that he's not the only disgruntled driver, though the younger ones seem friendlier. In addition to learning some proper manners, TCRAP could beef up their technology a bit. They have a decent website, but who gives a crap? How about adding something useful, like GPS to the buses with a mobile app that tells you when the next bus comes? I bet in three years this still won't happen here. I think they know that when it's sub-zero outside you're probably gonna take the bus regardless of friendliness.

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    15 years ago

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    Greyhound Bus Lines

    Greyhound Bus Lines

    (24 reviews)

    Ya know, for a bus line I would say four stars is pretty impressive. In my experience busses are…read morekinda always a sh*tshow and this was comparatively pretty great. The things I loved: -they support e-tickets!! This may seem like a no brainer, but as Ithaca busses go, believe me it's not. I thought this made the process wayyy easier. - the outlets on board actually work!! Again, not as much of a given as you'd think. -your spot is reserved. They make you buy a ticket based on bus time, so no matter where you are on line, you'll get on the bus. The sh*tshowy part: -the "bus station" which I think is the pharmacy?? Is closed... so online is pretty much your only option to purchase tickets. -they stop at Binghamton on the way to New York. Every other bus service also does this, but the others at least let you know in advance. Would love to see a truly direct bus route. -there are ~technically~ two buses per day to New York, but the later is a 10 hour ride due to some confusing layovers... so there's really only one bus a day. Not sure if this is a Covid development but the inconvenience cannot be overstated. Last thing for the high-stress people like me: there is only one place that the Greyhound departs from in Ithaca, on Green Street in front of Urban Outfitters. It's a little unclear on the website, but here's your confirmation that you're in the right spot take a deep breathe.

    This Greyhound terminal is kind of like a cross between a richly historical edifice and... a…read morecountry redneck's tool shed. The kind that hasn't been cleaned in forever, has broken tools and equipment that should have been fixed or thrown out long ago, and doesn't have the faintest inkling of what a power grid is. Can we talk about how unpleasant it can get in a building that has no air conditioning in the afternoon Ithaca sun on a day that gets well into the 90s? Or how sketchy the bathrooms are, where one of the toilet stalls is taped up with a note indicating that it's out of order and there's no toilet paper in it? Or how one sink has -no- running water, and the other sink is marginally better... but good luck finding hand soap or paper towels. The sole attendant was "helpful" in the most basic way: he greeted us, then pointed to the door through which we'd be boarding our bus after we explained we were waiting on our return trip back to NYC. Helpful, indeed... considering all of the -two- doors one could choose from. I tried coming up with any transit hub (is that even a relevant term for what this place is?) that's shoddier. Nope. Not coming up with a thing. Fail.

    TCAT - publictransport - Updated May 2026

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