I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

Professional and on time service, we were able to get a reserved pickup time. Other taxi services…read morelisted in the area did not answer the phone.

They were great! picked me up very late at night after another company cancelled on me last minute…read moreand were pleasant and friendly and got me where I needed to go safely.

Wow, worst ride ever. If I could give zero stars I would. I asked about a flat rate ride and was…read moretold yes, only to get 15 minutes down the road to see he is clocking by the mile. When I ask, he argues with me for the next 20 minutes about how I'll be lucky if it doesn't cost me $180 rather than $150! He did give me a little break on the fare, but not near enough to warrant riding with them ever again. The driver was speeding through a school zone and had to slam on the brakes to bring it down to 35mph. I guess he couldn't see the 20 mph sign. I should've expected that since I had to tell him repeatedly to stop reading his clipboard while driving. Unsafe and rude.

To start with, he didn't show up at 4 AM as scheduled. I called eight times only to get voicemail…read morethat said "If I don't answer keep calling." I was just calling another cab company as I had a flight to catch when he returned my call. He finally showed up 20 minutes late. The cab itself was an older model van with non working windows in the back. His excuse for being late was that the Red Cross had called him for an emergency delivery??? He asked ME what the fastest route to the airport was. Luckily I did make my flight, but I will choose another cab company next time I visit friends in Syracuse!

Small and easy to navigate. Also easy to get to from downtown or most places in Syracuse, just a…read moreshort drive away. Located right across from Destiny USA and next to the regional market. Not many options for food inside (just a Subway, some vending machines, and a convenience mart - no more Dunkin since they opened a big one across the street.) A little hard to hear announcements. Overall though, fine. It's nice to have long-haul transport options like buses and trains when you don't feel like flying.

The train & bus station are combined into this center. A small, but ample seating benches in the…read morewaiting area. And also, tables to eat from Subway & Dunkin' Donuts. There is a small News store with a variety of items for purchase. I've been here several times and the area have always been clean. We arrived at Midnight, hungry from New York for a bus change and Subway was open. What a relief to have something more than burgers and fries to eat. Vending machines with Soda & Water, Chips, and Ice Cream are in the lobby.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak

1st class operation, vehicles are well maintained and clean. Drivers are all trained and compliant…read morewith all NYS regulations.

If you care about customer service, read on…read more We unfortunately had a very bad experience with this company. We heard about them at the Bridal Show at the fair in January and had kept them in mind to book for our bridal party transportation (one 16 passenger bus) from Fayetteville (where our church is) to Oneida (where our venue is). This is a 25 minute drive. My fiance first spoke with the owner last week and then yesterday and was quoted $1250 for this trip. When he called to book today, the owner said he was busy and to call his assistant Terry. My fiance called Terry and told her the quoted price that was given to us BY THE OWNER, Joe. Terry literally berated my fiance and told him that "no way that is the price because it's outside the area". She told us it would be $1550. She was extremely condescending and literally laughed at my fiance. We cannot believe that this person would be working with customers. My fiance told Terry that the owner had quoted him this price and he just wanted to book it, she literally refused to honor what the owner told us. I'm sorry, but that's just a gross way to deal with clients. I don't know if the owner made a mistake but if so that is not the way it should be handled. We ended up booking someone else just now, so Terry lost them our business. I will be telling all my friends who are getting married this year and next in the area to AVOID this place. Gross.