I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

I had a wonderful experience with this cab company. It was a cold, snowy night and I needed a ride…read morehome from the airport around 2 AM. My driver was friendly, helpful and very kind. He made sure I got home safe and sound and helped me carry my bags to the door. I couldn't have asked for better service!!

From the owner: Finding a good, reliable and honest taxi cab service has never been an easy venture; until now!…read moreSyracuse Taxi Cab Service provides the quality transportation services you desire without the headaches and hassles. Our drivers are among the best in the area and are licensed and insured in the state of NY. They're also familiar with the best routes at different times of day to avoid heavy traffic or packed parking; just one of the perks of choosing our services. The majority of our customers continue to refer us to their friends and colleagues because we strive for excellence at all times. Our vehicles are clean and well-maintained to ensure maximum safety (of both passengers and our drivers) at all times. We're always available 24/7 so regardless of what time you might need a good taxi cab service, we're ready and able to pick you up. Our rates are very competitive and quality customer service is one of our biggest priorities. Whether you need a quick ride to work or you and your friends need a ride to the concert, our Syracuse taxi cab drivers are ready to help you get there safely and on-time. Call today!

When they're good, they're great. I have to say that first. I've rode with them a bunch of times…read moreand things were great, the car was clean, the driver was friendly. Most of the time, the driver was even early. But, then there were a few bad times. Three to be exact. On three different occasions, they didn't show up at all, and I missed my doctor appointments. On two of the occasions, I was able to call once I realized they weren't coming and reschedule with my doctor, but when I called North Country Transportation to inquire about the ride, no one answered any of the times. I left voice mails on these days, including today, when they didn't show, and no one responded. I sent a text to the number, and on the days they didn't show up, no one responded. I waited and kept trying to contact them until there were only fifteen minutes to get to my appointment and then had to reschedule with my doctor and they still didn't show at all. They didn't even call me to say they weren't coming, and I have to believe after this happening a few times that they knew they weren't going to come. Because on most occasions when I had a ride set up with them, if I sent a text, someone replied pretty quickly. Or, if I left a voice mail, someone would text me back. But on all of the occasions where they didn't show, no one responded at all to either. The ride was set up to be one hour before the appointment. That's plenty of time, and it's pretty poor practice for a business to just not show up, and not respond to communications. It's not even like I was impolite or angry or anything when I left a message about it. I was polite and just inquiring whether someone was coming. No response. If you miss three doctor appointments in a year, a lot of doctors will stop seeing you, so I can't afford to take a chance on these guys anymore. I'm sure they don't care, but if they keep doing this to people, they probably won't be around for long.

Zamar is wonderful. With services to both Watertown and Syracuse airport. He is so kind and…read moreconsiderate. Always on time (actually early which is rare these days) He is very professional. Drives well, plays nice soft music, He converses with you but is not over bearing. It's so easy to schedule a pick up with them, you can call or text! They have excellent customer service and go above and beyond to ensure you have a great experience. They are the best service to and from the airport or any pick ups you may need. I highly recommend north country transportation. You will be thoroughly impressed with this company.

Professional and on time service, we were able to get a reserved pickup time. Other taxi services…read morelisted in the area did not answer the phone.

They were great! picked me up very late at night after another company cancelled on me last minute…read moreand were pleasant and friendly and got me where I needed to go safely.

Horrible driving. Cutting in and out of traffic. Very dangerous!!! Almost hit our carread more

Absolute dogshit. Don't say you weren't warned. Got in from the airport after midnight and they…read moretried charging me $70-$75 to go 14 miles. I paid $36 to get home via Lyft. The drivers are RACST, weird and inappropriate to young women by themselves and they're scamming us!!

I had to drop my car off at the dealership for some work, and unexpectedly couldn't book an Uber or…read moreLyft as planned. I called a few other taxi companies and got no answer. I saw the other reviews and was a little wary, but I got through to customer service right away (this was around 9:30 on a weekday) and she dispatched a car promptly, and dispatcher was very polite and efficient. I got a text with a tracker so that I could see when my car arrived. When the car arrived, I was impressed with the safety measures. The backseat was clean. There was a plexiglass barrier between the driver and the back, but my driver still wore a mask. My driver, Rick, was very pleasant. I usually make small talk with drivers but tend to feel awkward in doing so, but our conversation was actually very enjoyable. He drove safely and took the normal route. The fare wasn't much more than it would've been with other rideshare services. My expectations were exceeded, and I was especially grateful because this Suburban Taxi came through in a pinch when other services were unavailable, and they made me feel very safe in a time when taking a taxi can be nerve-wracking. I can't speak for others' experience, but mine was positive.

They are horrible to there drivers. Regularly screw up there pay, so people that already are living…read moreon the edge are shorted for a week because the company won't fix it immediately. Even if you work a holiday but not put in 40 hours for whatever reason you don't get the holiday. If you are send on 2 or more long jobs they can't pay you for both of the jobs in the same week. Now a big company like this should be able to absorb a couple hundred dollars for a week. They claim insurance will not pay for two long runs back to back. Don't send these drivers on the long runs if they can't completely be paid for the work done. The dispatchers are twats to the driver and expect them to basically live in there vehicle. Piss poor company with piss poor management. If I could post negative stars I would.

Great service. got picked up and dropped off in a timely manner!!! Also uber didnt want to pick me…read moreup lol

Called and "reserved" taxi 7 hours early for a late night trip (cuz they have 24 hour service to…read morethe area). Noooo problem! However, at the appointed time, no taxi. Called dispatch, was told "they will check". Called back 5 minutes later. The driver that was supposed to come out was unavailable, but they would send someone out ASAP. Too late for this kid. Cancelled the taxi and made other arrangements.

our driver was great and punctual!! We would recommend for sure! He came at 4 am!! We will use…read moreagain next time we fly!!

Beautiful and great driver love the man great guy very safe driver I loved driving in the cabread more

Used this company once but all the driver did was talk politics or about other drivers never…read moreagain!! K n K transprt is much more professional

HORRIBLE CUSTOMER SERVICE!!!!! I have had to speak to the…read moresupervisor/owner on a few occasions and let me tell you, she was SO RUDE and inconsiderate every time, Very unprofessional! As a monthly biller, one time I sent in a month payment that was a duplicate and it was never applied to the account even though the check was cashed. I had to call a month later and point it out before they applied it. How this business is even open is amazing!

The lady dispatcher is the rudest person I've ever talked to in my almost 40 years on this earth…read more Very nasty tone of voice. Talks over you, doesn't listen. She is just always in a bad mood and got the nerve to say she's taking me off because I asked her a question. Very creepy energy and needs to be fired or replaced immediately.

They are very rude and I asked to talk to a manager and the lady was very rude and said no one was…read morethere and hung up every single time I go through them this is what happens especially when the lady gets confused with a man when someone's just trying to be respectful of saying yes ma'am and no maam bad very bad can company wouldn't recommend